SENIOR TRAINING OFFICER [Temporary]

Org. Setting and Reporting

The Senior Training Officer reports to the Deputy Director of Human Resources (D/DHR). The incumbent is assigned to strengthening Humanitarian Principles (HP) initiative.

Responsibilities

- Prepares a Human Resources (HR) Staff Development framework, including:
- Updating the HR training policy and accompanying strategy, focusing on three pillars of training i.e. (i) Mandatory (ii)
Technical (iii) Leadership;
- Developing Standard Operating Procedures (SOPs), implementation plan, and monitoring mechanism for all
training streams;
- Reviewing benchmark UN system best practices in relation to leadership, operational management, and
accountabilities, including coordinating with other UN entities on best practices and other approaches to training
and staff development;
- As part of the new policy drafting and development, reviews and defines the Agency’s list of mandatory trainings and respective departmental responsibilities; reviews and updates downstream SOPs to guide the Field and HQs on implementation and monitoring mechanisms;
- Provides training and guidance to departments on their respective training material, on monitoring and on proper budgeting for such activities;
- Works with Finance Department and HRD Workforce Planning Section to align the budgetary instructions with staff development needs, considering provisions in International Development Policy (ISDP) and Area Staff Development Policy (ASDP); discusses additional instructions, if necessary, in order to maintain overall consistency of training needs;
- Ensures departments have proper training on Key Performance Indicators (KPIs) in place to meet the mid-term and long-term objectives of the Agency, and establishes a process to ensure KPIs for trainings are adequately identified, measured and reported;
- Reviews top-rated learning management systems in coordination with the IMTD; this includes:
- Completing a benchmarking study with other UN system agencies;
- Working with IMTD/Procurement to prepare a tender, evaluate proposals, and prepare an executive
summary of recommended solution(s);
- Presenting the proposal and implementation plan to the HR leadership and the Executive Office;
- Recommending a way forward to the Director of HR considering the utility of the current iLearn system compared
with other UN training systems and considering the Agency’s available budget.

Competencies

UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply.

-Formulating Strategies and Concepts
- Creating and Innovating
- Analyzing
- Delivering Results
- Creating and Maintaining Impact and Partnership

For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AYI

Education

An advanced university degree from an accredited educational institution in public or business administration, human resources management, adult learning, instructional design, educational technologies, relevant social sciences or a related discipline.

Work Experience

At least eight years of progressively responsible relevant experience in training, staff development, training policy development and implementation, learning management systems, adult learning in a business environment.

Solid knowledge and experience covering the full learning cycle, including nstructional/learning design, development (online, face-to-face, and blended etc.).

A minimum of 2 continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number.

Languages

Excellent Command of spoken and written English.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract and Duration: Temporary Appointment for 6 months with the possibility of further extension subject to availability of funds, need and performance.

Within the framework of the Inter-Agency Mobility Agreement, UNRWA will seek to engage staff members from other UN entities under this framework, should they be found suitable for this Temporary Appointment.

A roster may be created from the selection exercise, and successful candidates may become eligible for a temporary appointment to the same post or a similar post.

Applicants have to complete the Personal History Profile (PHP) in inspira in order to be considered. The PHP should be completed with full relevant work experience as per the requirements in the Job Opening, in order to be considered.

UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.

For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.

UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.

At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.