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Information Management Officer

Amman

  • Organization: UNOPS - United Nations Office for Project Services
  • Location: Amman
  • Grade: Junior level - LICA-8, Local Individual Contractors Agreement
  • Occupational Groups:
    • Statistics
    • Information Technology and Computer Science
    • Documentation and Information Management
  • Closing Date: Closed

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

Functional Responsibilities

Under the guidance of the adolescents and youth specialist, provide professional technical assistance and support in organizing the information generated daily from all programmes within UNICEF JCO WASH and adolescents and youth. As lead United Nations agency for the humanitarian WASH sector in Jordan and as adolescents and youth being a cross sectoral area, it is crucial for information to be readily maintained and disseminated to relevant WASH and Youth programmes and stakeholders in a timely and consistent manner for evidence-based decision making and effective programmatic response. 

To this end, UNICEF Jordan is seeking a qualified Information Management Officer to support the WASH UNICEF and adolescents and youth section/sector in Jordan

KEY END-RESULTS EXPECTED


• Data collection, collation, analysis and dissemination is effectively conducted and organized for the WASH and Youth and Adolescence section/sector

• Support is provided for leading the Jordan Response Plan (JRP) and the Regional Refugee & Resilience Plan (3RP) in implementation, monitoring, and reporting

• Technical support and capacity building is provided to the various WASH and Youth and Adolescence stakeholders/partners in data collection, verification, and compilation

• Infographics and maps are developed in support of the sections’ need for evidence generation and reporting


KEY ACCOUNTABILITIES and DUTIES & TASKS  


  1. Database and information system design and development

  • Support the design, development, and management of databases, spreadsheets, systems and other data tools; and understand, document, and ensure the quality, accuracy, consistency and comparability of data.

  • Manage the UNICEF JCO GIS server including managing the geodatabase. This also includes managing the maintenance and users and privileges on the portal. 

  • Compile qualitative and quantitative information and coordinate activities between all sector stakeholders in support of the Jordan Response Plan (JRP) and HAC process in a programmatic manner. This includes providing support and guidance to partners and stakeholders in providing annual targets and inputs 

  • Consolidate data from different data sources by harmonizing data labels, flagging out outliers and cleaning data.

  • Provide assistance in producing system specification as well assisting in design development, and integration process of information systems in close coordination and collaboration with relevant UNICEF IM, M&E and program staff, UNICEF Partners’ staff, and field staff.

  • Provide assistance in developing, testing and maintaining modules and new features of the UNICEF Information Management Systems including Bayanati, EMS, and other key UNICEF Information Management Systems.


  1. Information Management and Quality Control


  • Ensure timely data collection from different sources including UNICEF’s and its partners’ Information Management Systems when applicable and as per program requirements. 

  • Support data analysis of available datasets, and produce regular statistical reports, visualizations, and maps, necessary to facilitate service delivery, performance monitoring, and decision making. 

  • Support assessment and needs analysis activities, including humanitarian needs overviews, raw data reviews, initial rapid assessments; support the management of platforms and tools that support data collection and analysis such as KoBo Toolbox and Survey123

  • Support in innovation proposals and using big data, crowdsourcing and business intelligent technologies in their intervention toward having an automated systemized operation and monitoring tools. 

  • Ensure data from WASH and Youth partners and stakeholders, including governmental entities, is periodically and consistently collected and stored in a way that allows comparability and compatibility and is available for regular and ad hoc analyses to support decision making as appropriate.

  • Use GIS or online mapping platforms as available to produce or facilitate maps/infographics Ensure timely data collection from different sources including UNICEF’s and its partners’ Information Management Systems when applicable and as per program requirements. Examples of UNICEF supported Information Management Systems: Bayanati, Activity Info, EMS and other assessment tools.

  • Support with the roll out of Engagement Monitoring System (EMS) across youth programmes including quality assurance of pre and posts, data entry quality checks, analysis and programmatic recommendations.


  1. Capacity building and technical support 


  • Provide technical support to camp IM focal points including building the database, reporting on progress and achievements, mapping of intervention, and any additional tasks 

  • Provide technical support and guidance to UNICEF and Sector Partners in the field, to collect, process and manage data. This includes responding to user ad-hoc inquiries.

  • Provide technical support to Governmental entities on data compilation and analysis for updating advocacy and vulnerability tools 

  • Develop guidelines, SOP’s, documentations and other learning materials, and provide training to UNICEF and UNICEF implementing partners data collection and data management Staff.

  • Build the capacity of UNICEF’s youth partners on the different IM tools including Bayanati, EMS, etc… 

  • Perform field visits to provide information management support, system technical support, and user support to UNICEF’s Implementing Partners and UNICEF-supported centres.

  • Provide any other duty required by the supervisor on data collection, analysis, presentation and visualization 

Competencies

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Functional competencies

Competencies and level of proficiency required:

i)  Core Values 

  • Care 

  • Respect

  • Integrity

  • Trust

  • Accountability

ii)  Core Competencies 

             •  Communication [ II ]            

                 •  Working with People [ II ]         

                 •  Drive for Results [ II ]


iii) Functional Competencies 

  •  Formulating Strategies and Concepts  [ I ]                

  •  Analysing [ I ]         

  •  Applying Technical Expertise   [ I ]                             

  •  Learning and Researching   [ II ]                                               

  •  Planning and Organizing  [ II ]

Education/Experience/Language requirements


  • A University degree or equivalent in a relevant field or discipline such as geographic sciences, statistics, political science, Information Technology, Information Systems, Engineering, Architecture, or Communications. 

  • A minimum of 2 years of relevant professional experience with management information systems in large organizations or at country level. 

  • Demonstrated experience in data collection, data analysis as well as preparing reports and presentations using ARCGIS. 

  • Good interpersonal and communication skills and good analytical skills. 

  • Solid experience with common Microsoft Office packages and advanced MS Excel skills and experience working with large datasets required. 

  • Good working knowledge of PowerBI is an advantage

  • Developing country work experience and/or familiarity with emergencies is considered an asset.

  • Fluency in both English and Arabic is required.

Contract type, level and duration

  1. Contract type: ICA
  2. Contract level: Local ICA Specialist - level 8
  3. Contract duration: one year


For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
  • Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.
This vacancy is now closed.
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