Intensive Case Management Intern (Summer)

BACKGROUND: Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict.  Domestically, our 25 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

SCOPE OF WORK: The Intensive Case Management Intern will work closely with the ICM caseworker and Healthy Futures AmeriCorps member to assist with addressing clients’ needs in their areas of vulnerability and helping them achieve their goals.

RESPONSIBILITIES:
•Attend volunteer/intern orientation
•Assist with client check-ins (over the phone or in person, as appropriate)
•Assist with ICM client intakes and assessments
•Provide transportation to appointments and attend appointments with clients, as appropriate
•Communicate with community partners for the purpose of case coordination
•Explore community resources and assist with client referrals
•Assist clients on an as-needed basis (this may include collecting signatures, completing paperwork, delivering items to clients’ homes, bill payment, mail checks, and navigating various systems, such as medical, mental health, education, transportation, benefits, etc.)
•Keep thorough and accurate case file documentation in the IRC electronic system
•Assist with organizing digital files
•Record hours and submit completed timesheet for each month via the IRC’s online Volunteer Dashboard