Recruitment Assistant (NPSA5)

UNDP, as an integral part of its mission to fight poverty and improve the lives of people around the world, is committed to being open, transparent and accountable. As part of this commitment, UNDP adopted International Public Sector Accounting Standards (IPSAS) and established a Global Shared Service Centre (GSSC) to provide IPSAS transactional recording (in the areas of revenue, expenses and fixed assets), advisory and support services to UNDP Offices worldwide, and to provide training to UNDP Offices where needed. Human Resources services within the GSSC was set up earlier in 2003 in Copenhagen and it provides customized service packages to more than 40,000 UN personnel from agencies, funds and programmes across the UN System. GSSC/HR in Copenhagen has established a legacy as a major Human Resources administration center within the United Nations and is recognized as a center of excellence. The Global Shared Service Centre (GSSC) is part of the Bureau for Management Services (BMS). 

In the area of Human Resources, the GSSC supports both staff and management in UNDP offices and units, with the full cycle of HR services ranging from recruitment, talent management, learning and development, HR policy and advisory services, benefits and entitlements management, payroll and banking transactions.

In six UNDP Regional Bureau Service Centers (RSCs) – Addis Ababa, Amman, Bangkok, Dakar, Istanbul and Panama – the recruitment and administration of local personnel will be proximity-based and managed by outposted GSSC personnel who report directly to the Global Shared Services Centre (GSSC) in Copenhagen.

Under the direct supervision of the Recruitment Associate and overall guidance of the Recruitment Analyst, the Recruitment Assistant in the GSSC RSC supports the transparent implementation of the outposted recruitment of personnel for Country Offices under their responsibility. S/he performs a variety of standard administrative processes and services ensuring high quality and accuracy of work and consistency in service delivery.

The Recruitment Assistant supports the team with the provision of advice to internal and external clients and managers on policies, guidelines and services and promotes a collaborative and client-oriented approach, sharing knowledge and best practice, including conducting training courses and coaching. Clients with whom there is direct contact may include UN Agency staff and other personnel in country offices as well as other units in UNDP.

1. Implementation of Recruitment Strategies
Ensures implementation of Recruitment Strategies focusing on achievement of the following results:

• Full compliance of recruitment processes and records with UN/UNDP rules, regulations, policies and strategies.
• Input to recruitment business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in recruitment management in consultation with direct supervisors and GSSC management.

2. Implementation of Recruitment Services
Implements Recruitment Services focusing on achievement of the following results:

• Support to the preparation of draft terms of reference, vacancy announcements, screening of applicants, evaluation of candidate applications, gathering of candidate references, organization of interview panels, finalization of candidate selection/approvals and handover of completed recruitment cases to the GSSC Benefits and Entitlements Team or GSSC PSA Team for hiring, onboarding and contract management.
• Support to the communication with candidates as it relates to the outcome of their applications.
• Provide assistance with the production of insightful recruitment analytics reports with regard to critical vacancies taking into account UNDP’s corporate priorities of gender parity and workforce diversity.
• Support the maintenance and update of recruitment measurements and tracking systems.
• Contribute to the maintenance and update of candidate rosters.
• Support Team members to meet the goals of the Team and GSSC RSC.
• Provide support on the reduction of costs of operations and related costs to clients and partners and assist Country Offices with the validation and timely recovery of charges related to recruitment services provided to projects and/or other UN Agencies.
• Perform any other tasks assigned by direct supervisors.

3. Support and Maintenance of Knowledge Management Prescriptive Content for Recruitment, Selection and Placement
Support and Maintenance of Knowledge Management Prescriptive Content for Recruitment, Selection and Placement focusing on achievement of the following results:

• Ensures that knowledge management distribution/system contains accurate and comprehensive coverage of recruitment, selection and placement matters.
• Contribute to the identification of the need for new and/or modified policies and practices and initiate or propose actions required. Actively liaise with direct supervisors to seek policy clarifications and/or identify agreed solutions.
• Support to periodic training courses on local recruitments for Country Offices and the Regional Hub. 
• Contribute to continuous learning and development for recruitment by pursuing own development and acquire new knowledge with recruitment best practices.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Recruitment Assistant will be reporting to Recruitment Associate under the overall leadership of Recruitment Analyst.
 

Education:

• Secondary education is required. 
• A university degree in Human Resource, Business Administration, Public Administration, Social Sciences, International Relations and any other related fields will be given due consideration, but it is not a requirement.

Experience:

• Minimum of 5 years (with high school diploma) or 2 years (with bachelor’s degree) of relevant HR and/or administrative experience, preferably in recruitment, at the national or international level is required.      
• Advance user of MS Office packages (MS Word, Excel etc.).
• Proficiency in using collaboration tools, as well as familiarity with digital platforms and new technologies.
• Experience in handling of web-based management systems. 
• Experience with talent acquisition software and platforms is meritorious.
• Work experience from an international organization is desirable. 
• Excellent communications skills with ability to effectively communicate with candidates and stakeholders at all levels. 
• Strong analytical skills with the ability to produce analytics reports. 
   

Language Requirements:

• Fluency in English (both written and verbal).
• Working knowledge of another UN language (s) would be an advantage.