Technical Support and Training Associate

UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all.

With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet.

UNDP India’s new Country Programme (2023-2027) builds on our prior work and aims to provide an integrated approach to development solutions in three strategic portfolios:  

• Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs.
• Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized.
• Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability.

South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture.
You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first.

The Government of India’s flagship schemes KCC/MISS and Pradhan Mantri Fasal Bima Yojana (PMFBY) have become important tools to strengthen the resilience of Indian farmers. The schemes ensure maximum benefits for the farmers by providing credit under 5 categories and financial risk protection against natural calamities and catastrophic events including pests, climate uncertainties and environmental shocks. To address agrarian distress, the Kisan Credit Card/ Modified Interest Subvention Scheme (MISS) was introduced by the Government of India to provide cheap and hassle- free credit for millions of farmers and to ensure continued investment into agriculture to bring in mechanization, modernize agriculture practices and eventually enhance productivity. Additionally, PMFBY also provides comprehensive risk coverage for the entire crop cycle, PMFBY also enables direct claim transfer into farmers’ accounts through e-remittance.

UNDP’s Country Programme Document (2023-2027) intended Outcome 2 states that “By 2027, people will benefit from and contribute to sustainable and inclusive growth through higher productivity, competitiveness and diversification in economic activities that create decent work, livelihoods, and income particularly for youth and women”. UNDP leverages its expertise in systems strengthening to support the Ministry of Agriculture & Farmer’s Welfare (MoA&FW) through setting up of a Central Program Management Unit (CPMU) for the implementation of PMFBY and KCC, to improve institutional and programme responsiveness, increase coverage and better access among marginalized and excluded farm households, offering innovative measures and support mechanisms for Agri-value chain financing. The PMU will also focus on providing Capacity Building and Training support to participating state-level government departments involved in PMFBY and KCC and advancing the scheme among new states for improved uptake.

• Conduct comprehensive training needs analysis to identify skill gaps in PMFBY/RWBCIS, agriculture credit, and value chains.
• Focused domain area - Learning Management System and Content Development pertaining to PMFBY/RWBCIS, Agriculture Credit and Value Chain.
• Identify training needs and skill gaps and design targeted training programs to 
  address them.
• Contribute to assessing the effectiveness of training programs

Learning Management System (LMS) Administration and Optimization

• Overall management of LMS and ensure its functioning and updating.
• Work on training content for knowledge repository and trainings through LMS.

Specialized Content Development 

• Develop a well-written and comprehensive training content in different formats, ensuring clarity and alignment with learning objectives.
• Design visually engaging and interactive training materials including infographic, interactive/engaging audio video etc. to enhance learner engagement.  
• Create and refine Scripts for video tutorials and collaborate in the production of concise, effective training videos.
• Write organize and edit content training materials.
• Develop a range of supporting materials such as handouts, checklists, manuals, tests/quizzes, presentations, scripts, video, audio, etc. 
• Produce, edit, and deliver engaging training content through web-based, instructor-led, and virtual classroom learning formats.

Strategic Partnerships 

• Collaborate with Apex/Training Institutes and other stakeholders to expand the network of Master Trainers and Resource Persons.
• Collaborate with various partners to enhance the training curriculum and effectiveness.

Organizing Trainings, Events

• Support in organizing trainings/conferences/workshops/meetings etc. 
• Create detailed agendas and session outlines that provide a clear structure for the event.
• Compile reports summarizing the event’s/trainings outcomes, participant feedback, and any lessons learned

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
 

• Achieve Results: Level 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively: Level 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 
• Learn Continuously: Level 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: Level 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
• Act with Determination: Level 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
• Engage and Partner: Level 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion: Level 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

• Minimum 7 years (with Secondary Education/High School) or 4 years (with Bachelor’s Degree) of demonstrable experience in learning management systems and e- learning technology, development and implantation of E-Learning systems, content development and methodology standards and practices in preferably agriculture/insurance/finance/banking sector in India or internationally.
• Additional years of demonstrable experience in handling learning management systems and e-learning technology, development and implantation of E-Learning systems, content development and methodology standards and practices in preferably agriculture/ insurance/finance/banking sector in India or internationally.
• Relevant experience at the national level working with Governments and private entities in the insurance/finance/Banking sector.
• Experience of working on interactive content development including video creation, image editing and related fields.
• Strong understanding of extension methods in communicating with different set of stakeholders.
• Direct working experience in the design and implementation of awareness/education and training programs for farmers.
• Relevant Experience at the    national level working    with Governments and private entities in the insurance sector.
• Sound Technical Knowledge in the design and implementation of financial literacy and crop insurance awareness/education and training programs for resource poor farmers.
• Broad based knowledge current rural insurance and finance, outreach to insurers and implementing agencies, farmers.
• Knowledge of Agriculture Insurance national policies and existing schemes, regulatory laws related to crop insurance, related concepts, policies and practices.
• Demonstrates substantive and technical knowledge to meet responsibilities and requirements of the post with excellence.
• Possesses the capacity for strategic planning, result – based management and reporting
• Good facilitation and communication skills
• Ability to carry out research and communicate strategic pieces that guide decisions on strategic programme directions.
• Tailors and presents information to diverse audiences using a variety of communication delivery methods (e.g., written, electronic, oral, interpersonal) Documentation.
• Good interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multi- cultural, multi-ethnic environment with sensitivity and respect for diversity.
• Demonstrated skills in building, mobilizing, and connecting with a wide range of stakeholders – insurance agencies, farmer organizations, state agencies etc.
• Hands-on experience in design, formulation, implementation, monitoring and evaluation.
• Ability to lead consultative meetings at national and state level with partners and senior stakeholders to identify priorities and manage the timely delivery of project activities.
• Reliable in delivering own parts of the work as part of a team effort
• Demonstrates excellent work/project planning skills.
• Is open to change and ability to manage complex, ever-changing environments.
• Familiarity with international insurance practices is an advantage.
• Experience of working with Central and/or State Governments/ international agencies/ on similar assignments will be preferred.
• Prior experience of technical advisory services in the 
  insurance sector.

Required languages:

• Fluency in English and Hindi is required.