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IT Network and Infrastructure Assistant BGSI

Jakarta

  • Organization: UNDP - United Nations Development Programme
  • Location: Jakarta
  • Grade: Administrative support - NPSA-5, National Personnel Services Agreement
  • Occupational Groups:
    • Administrative support
    • Infrastructure and Urban-Rural development
    • Information Technology and Computer Science
  • Closing Date: 2024-11-21

NDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.


UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. Learn more at undp.org or follow at @UNDP

The United Nations Development Programme (UNDP) is the UN’s global development network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life, as envisaged by 2030 Agenda for Sustainable Development. We are on the ground in more than 170 countries and territories, working with governments and people on their own solutions to global and national development challenges to help empower lives and build resilient nations. The United Nations Development Programme UNDP Indonesia Country Programme 2016-2020 developed in partnership with the Indonesian Government addresses the unfinished business of the Millennium Development Goals and support national efforts to advance the 2030 Sustainable Development Agenda.

The programme contributes directly to MoH National Action Plan 2015-2019, objective 1) increasing the health status of society and; 2)increasing the responsiveness and protection to society towards social and financial risks related to health and Outcome 2 of the UNDP country Programme for Indonesia (2016-2020), which are aligned with the Indonesian Government Health Sector’s Objectives, commitment to Universal Health Coverage, SDG3 Ensure healthy lives and promote wellbeing for all at all ages (target 3.8 in particular) and other Sustainable Development Goals. One of its efforts is to be involved in supporting the transformation of health technology in the Ministry of Health through Network Strengthening and the Bio Informatic Biomedical & Genome Science Initiative (BGSi).

BGSi is a new initiative of the Indonesian Ministry of Health (MOH). The initiative will act as a multi-institutional ecosystem that aims to support collaborative biomedical and genomic activities in Indonesia by leveraging strengths in technology and infrastructure including biobanking, data management, high throughput sequencing and bioinformatics.

The initiative aims to build a national asset established under the Indonesia Ministry of Health with two major focusses. First, to establish a national biobank focused on six conditions (diabetes, cancer, stroke, tuberculosis, psoriasis, and rare/genetic diseases) which will store samples from participants where each sample will be connected to a registry that manages all information associated with the participant (demographic and clinical) and second, to generate Whole Genome Sequence information, for each of those participants, that will be curated in a national database. Samples and genomics information from healthy participants will also be collected and generated by this initiative. All samples and data will be made available to researchers nationally and internationally through BGSi.

The initiative will be organised around a headquarter facility located in Jakarta, housed in the MOH repository building and the historical Eijkman building, that will host the biobank and WGS labs respectively. BGSi HQ will manage the registry system and provide technical support for the Hubs and the entire ecosystem. A second and just as important part of the ecosystem is the hospitals (referred to as HUBs) where each HUB is in charge of managing activities related to recruitment, sample collection and tertiary analysis for the disease it has been assigned.

Therefore, UNDP needs 1 IT Network and Infrastructure Assistant who will be supporting to the seamless operation of our cutting-edge sequencing technology, supporting the integration of diverse IT systems, and managing hybrid network infrastructure.

 

Scope of Work

1.   Sequencing technology operation, IT systems integration, hybrid network infrastructure management
•   To support configuration, and maintenance of on-premises servers, ensuring optimal performance, security, and uptime for critical data generation processes.
•   Implement and maintaining cloud infrastructure, emphasizing hybrid on-prem-cloud solutions.
•   To support cloud Server Administration and Cloud Infrastructure Management with a focus on AWS and GCP.
•   To support management of containerization and orchestration tools such as Docker and Kubernetes.
•   To support management of the networking components and peripherals of the sequencing facility, including routers, switches, firewalls, and network cabling, to guarantee a stable and secure environment.
•   Support the team providing initial diagnose and resolve hardware, software, and network-related issues to minimize downtime and disruptions to data generation operations.
•   To support the team in monitoring server and network performance, identifying areas for improvement and implementing proactive measures to enhance efficiency and reliability.
•   Regularly update server software, firmware, and networking equipment to keep systems up-to-date with the latest security patches and enhancements.
•   Maintain detailed documentation of IT systems, configurations, and procedures to ensure effective knowledge sharing and future troubleshooting.

2.   The incumbent of the position should avoid any kind of discriminatory behavior including gender discrimination and ensure that
•   Human rights and gender equality is prioritized as an ethical principle within all actions;
•   Activities are designed and implemented in accordance with “Social and Environmental Standards of UNDP”;
•   Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender is respected within all implementations including data production.
•   Differentiated needs of women and men are considered.
 •   Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created;
•   Necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

The direct supervisor of this activities is Principal IT System Integration Architect BGSI. She/He will work closely with project team (BGSI, FMTA, and other projects in HEART related to Bio Informatic Biomedical & Genome Science Initiative), operations units, and programme staff in the office to provide Technical Assistance and advice regarding biomedical and genome science-related issues and to ensure adequate exchange of information.
 

Core
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively:

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination:

LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:

LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies 

Thematic Area Name Definition

Business management

Digital Awareness and Literacy

Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed

Business management Working with Evidence and Data

Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making

Information Management & Technology

Solutions Architecture

Ability to design and manage the Information system architecture supporting corporate business processes. Design integration strategies and approaches to integrate of one or more applications 

or services to maintain a coherent and effective IT architecture. Knowledge of ISO 20000 and IT operations. The Open Group TOGAF9 or Open CA, ITIL Master certification, or DevOps or similar certification desirable

2030                   agenda- people

Gender Gender mainstreaming

Information Management & Technology

Network, communication and Infrastructure

Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premise infrastructure, and new technologies like IoT.

 

Management

 

Information Management & Technology

IT Project management

Capacity to manage ICT projects, using IT methodologies and approaches such as agile deployment and/or waterfall system development and/or waterfall system development methods. PMP and PRINCE2 certification or equivalent desirable.

Information Management & Technology

IT Research and Development

Following new technologies and technical trends, research the technologies that are applicable and beneficial to the organization and develop the systems

Minimum Qualifications of the Successful NPSA

 

Min. Academic Education

Secondary education with formal training in IT systems, business software and/or web-based applications. Certifications in ITIL/hardware/software management/application and/or MCP are an asset.

University Degree (Bachelor´s degree) in computer science, information technology, engineering or equivalent field will be given due consideration, but it is not a requirement.

Min. years of relevant Work experience A minimum of 5 years (with Secondary education) or 2 years (with bachelor’s degree) of progressively responsible project experience is required.
Required skills and competencies
  • Solid knowledge                       and practical experience                       in assisting project implementation;
  • Strong interpersonal skills, communication, and abilityto work in a team
  • Strong report writing skills
  • Solid networking capacity
Desired additional skills and competencies
  • Experience in Database Administrator/Mail Server Administrator/Network Administrator/Network Monitoring/IT Security
  • Experience includes IT security operations and management (ex: vulnerability management/ IT security incident response management.
  • Experience handling server infrastructure, including hardware, operating systems (Windows Server, Linux), virtualization (VMware, Hyper-V), and cloud (AWS / GCP).
  • Experience working with different operating systems, such as Windows, macOS, Linux, etc.
  • Experience includes Cloud Infrastructure Management using AWS/ GCP/ VMWare/ ESXi.
  • Experience and basic understanding of local area networks (LANs), wide area networks (WANs), routers, switches, and IPaddressing.
  • Experience includes management of diverse databases using SQL databases (ex: MySQor PostgreSQL) and NoSQL database (ex: MongoDB)
  • Experience includes configuration and management of routers, switches, and firewalls using Fortinet/ Cisco ASA/ Mikrotik/ VLAN/ VPN
  • Experience includes Network Monitoring using Nagios/ Cacti/ PRTG/ Munin,
Required Language(s) (at working level) Fluency in English and Bahasa Indonesia is required.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.