Digital Engagement Consultant

Result of Service

· The deliverables for this consultancy are directly linked to the tasks outlined above. · The consultant needs to be engaged and to perform the above 22 days/month.

Work Location

HQ/Amman

Expected duration

2.5 months

Duties and Responsibilities

Ready to put your creativity and operational skills to work for a cause that matters? Join our dynamic Individual Giving team as a Digital Engagement Consultant. We're looking for motivated individuals who want to engage with donors, create compelling content, and contribute to meaningful projects that support Palestine Refugees. Working under the supervision of the Donor Engagement Officer (Individual Giving) the Donor Engagement Consultant will play a vital part in our digital fundraising efforts, connecting with donors, building campaigns across digital channels, and creating engaging content that highlights the urgent needs of Palestine Refugees. The consultant will be performing the following tasks: · Design and build email marketing campaigns, including creating banners, segmenting audiences, and analysing the campaign performance. · Manage the donation website and update with new content, aligned with UNRWA brand guidelines, to improve the donor experience. · Support in managing the day-to-day operations of digital advertising campaigns, including monitoring, analysing, and creative ads using Google Analytics, Meta, etc. · Support in creating compelling digital content in Arabic and English, including for e-mail campaigns, landing pages, social media posts and paid media ads, tailored to each respective channel and target audiences. · Support in the coordination of the digital calendar and support in designing and developing fundraising campaigns, including Islamic Philanthropy; · Support in managing relationships with individual donors including answering donor emails, providing documentation and receipts for donations, and other communications. · Conduct data-driven research into new digital marketing platforms and techniques that can advance UNRWA' digital fundraising goals · Performs other duties as may be assigned by the supervisor(s).

Qualifications/special skills

MINIMUM QUALIFICATIONS AND EXPERIENCE Academic and professional qualifications · Bachelor’s degree, preferably in Communications, Languages, Marketing, Business Management, or related field · Proficient knowledge of computer applications, including Excel, PowerPoint, Word, Outlook, and SharePoint. EXPERIENCE · 02 years of relevant work experience · Experience in content creation for digital marketing LANGUAGE · Excellent command of spoken and written English and Arabic. COMPETENCIES · Accuracy and attention to detail · Excellent verbal and written communication skills · Ability to work under pressure, be flexible and problem solving oriented · Be proactive and find creative solutions DESIRABLE QUALIFICATIONS · Experience in fundraising and donor relations is a plus. · Knowledge of Islamic Philanthropy is a plus CONDITIONS OF SERVICE · The duration of the consultancy is until the end of 2024. with possible extension in 2025. · Expected start date is as soon as possible. · This consultancy is equivalent to A12 level with a daily payment of $50 · The consultant will be based in HQ/Amman. · The incumbent may be required to travel in the Agency’s areas of operation.

Languages

Not available.

Additional Information

Not available.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.