General Services Positions (Internal Surge – FAO Personnel Only)

IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located.

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

The scope of this Call for Expressions of Interest is to find qualified FAO staff members to support L2/L3 countries in the above functional area.

Qualified staff will be placed on an Internal Surge Team (IST). ISPIST will enable the deployment of essential personnel to lead and support country-based emergency response on a short-term basis. These surge roles are designed to provide a punctual, time-bound support to country response and help establish longer-term mechanisms and processes.

o Support deployments are considered for staff members already in service of the Organization.
o Applications will be screened based on the information provided in your online profile (see “How to Apply”). We strongly recommend that you ensure that the information is accurate and complete including employment record, academic qualifications and language skills.
o Interested employees will be required to discuss upfront with their managers, who are encouraged to release employees to support, and to upload the signed pre-release agreement form at the time of the application.
o Selected candidates will receive a notification of their inclusion in the IST and from that moment they might be called for a surge support at any time, and in line with the duration of their contract.
o Selected candidates will be released of their function for a period which may vary according to country offices needs not exceeding three months, after which they return to their normal functions. The grade level will be the same as the current hold by the staff member.
o Surge support must be provided in person, relevant documentation must be ready in case of mission (Valid passport, Laissez-passer, SSAFE training).
o Staff members deployed will add the surge support as a separate objective in PEMS, and the supervisor of the surge assignment will be added as an ‘Additional Supervisor’ in the PEMS Year-Mid/End Appraisal phase. As such, this valuable experience will be documented in the performance evaluation of staff members.
o Applications received after the closing date will not be accepted.

Organizational Setting

FAO country offices, headed by an FAO Representative, are assisting governments to develop policies, programmes and projects to achieve food security and to reduce hunger and malnutrition.

General Service Positions

The functions in the General Service category include administrative, secretarial and clerical support which contribute to the smooth and efficient running of the country offices.

Below there are some examples of different functional areas covered by the Internal Surge Team\:

• Finance Support
• Human Resources Support
• Office Support
• Meetings and Travel services
• Procurement
• Programme Support

Impact of work

The incumbent’s work impacts the timely and efficient delivery of office support services and on the overall output of the country office.

MINIMUM REQUIREMENTS - candidates will be assessed against the following

• Experience in office/management support work.

Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Main responsibilities and tasks for the General Service positions

The key functions/ results include BUT ARE NOT limited to\:

· Handling day-to-day operational support actions required in all aspects of emergency response interventions;
· Processing procurement actions, ensuring compliance with FAO rules and regulations provisions;
· Supporting recruitment and onboarding of affiliate workforce and staff;
· Handling travels related actions, raising of Travel Authorizations (TAs) and related actions;
· Initiate, view and track a variety of administrative transactions in the computerized financial / travel / human resources systems;
· Supporting capacity development of staff in areas of operations, programme and procurement support within the scope of emergency response, including awareness building regarding internal level 3 activation and implications for country office - Fast Track Procedures.

Desirable skills

• Work experience in more than one location or area of work, particularly in field positions, is desirable;
• Experience in humanitarian contexts is desirable.

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ADDITIONAL INFORMATION
• FAO does not charge a fee at any stage of the recruitment process (application, interview, processing)
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://www.whed.net/

• The length of the appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to extension of appointments

• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
• General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit, and reside within commuting distance of the duty station at the time of the application."Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.
• No international benefits will be payable as selected candidates are recruited locally and paid in the local currency of the office location
• For additional information visit the FAO employment website\: http\://www.fao.org/employment/home/en/

REMUNERATION
A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, click on the following link\:
https\://onehr.un.org/salary-survey/#/salary_scale

HOW TO APPLY
• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Once completed, please apply and submit your application, with language certificates as attachments. Only language proficiency certificates from UN accredited external providers and/or FAO language official examinations (LPE, ILE, LRT) will be accepted as proof of the level of knowledge of languages indicated in the online applications. FAO reserves the right to request candidates to undertake a language test in the future, as appropriate
• Incomplete applications will not be considered

• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the recruitment portal will be considered

• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp

FAO IS A NON-SMOKING ENVIRONMENT