Communication Officer

IMPORTANT NOTICE\: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
The length of appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to the extension of appointments.

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• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The Office of Communications (OCC) is responsible for both external and internal communications of the Organization. It aims at making FAO's communications strategic, coherent, focused and impactful, while ensuring effectiveness and efficiency in communication-related operations.

The post is located in the Office of Communications, OCC, at FAO headquarters in Rome, Italy.

Reporting Lines
The Communication Officer reports to the Senior Communication Officer, Head of the Internal communication Branch, OCCCD.

Technical Focus
Production of internal communications content, including writing, editing, graphic design, video and management of workflows. Oversight and training of team members in executing effective internal communications

Key Results
Contribute to the development and strengthening of internal and external communications, multimedia production, web content, media relations and publishing activities of the Organization.

Key Functions
• Researches and analyses technical, social, economic, environmental, institutional and technology-related information, data and statistics and/or related policy issues to support internal and/or external communication.
• Produces/drafts a variety of information and reports, as well as inputs for communication-related documents, multimedia products and online content.
• Devises, implements and monitors communications strategies and provides day-to-day support for strategic outputs.
• Designs and develops new media outlets/assets to increase brand visibility and maximize impact on communication platforms.
• Establishes, develops and maintains working relationships with key media organizations, journalists and other relevant strategic partners as part of external communication activities in order to raise the visibility.
• Collaborates in the development of improved/updated tools, systems and processes.
• Participates in multidisciplinary teams and/or leads working groups/teams; collaborates and coordinates with other Divisions/Offices/Centres on work groups and committees and promotes best practices as they relate to communications.
• Promotes knowledge sharing and best practices at international meetings and conferences and influences partners in stakeholder consultations.

Specific Functions
• Supports the management and production of original content explaining the work of the Organization based on technical and administrative material available, as well as background and staff interest stories related to the work of the Organization for the global internal audience.
• Supports the management and coordination of materials designed for an internal audience and related activities, such as events to ensure timely and accurate publication of content to internal channels, according to corporate needs and priorities.
• Supports the creative production and direction of global staff events.
• Drafts, edits and designs a variety of corporate communications, ensuring consistency with FAO's corporate communication policy.
• Develops the production of a variety of materials including graphic and video content for internal communication (IC) channels guiding team members.
• Coordinates, writes and finalizes communication plans related to content produced for internal communications.

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CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements
• Advanced university degree in communication, social science, journalism, political science or a related field.
• Five years of relevant experience in communication, intranet/web publishing and/or design with demonstrated management responsibilities.
• Working knowledge (proficient - level C) of English and limited knowledge (intermediate - level B) of another FAO official language (Arabic, Chinese, French, Russian or Spanish).

Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills
• Work experience in more than one location or area of work, particularly in field positions.
• Demonstrated experience in managing activities and teams related to internal communications, intranet/web publishing and/or design as well as event production and direction.
• Extent and relevance of experience in drafting high-quality written materials for a wide variety of audiences.
• Extent and relevance of experience in intranet/web publishing and/or design.
• Experience training and guiding team members in internal communications workflows and use of tools and applications
• Ability to write, edit and synthesize complex messaging in English for an internal audience.
• Extent and relevance of experience in managing content production, in particular graphic and video content for internal channels and events.
• Advanced knowledge of Adobe creative suite (Illustrator, InDesign, Photoshop and Premiere Pro) and SiteFinity.
• Strong understanding of FAO policies and programmes is considered a strong asset.
• Extent and relevance of experience in the field of communication services for prominent organizations, particularly at the international level.
• Understanding of FAO policies and programmes is considered a strong asset.

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FAO staff are expected to adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.

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• Extension of fixed term appointments is based on certification of performance and availability of funds
• FAO reserves the right not to make an appointment.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

CONDITIONS OF SERVICE

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http\://www.whed.net/
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance\: https\://fao.service-now.com/csp

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