Branch Support Assistant- مساعد دعم الفرع ( اللاذقية - دمشق السويداء)

Org. Setting and Reporting

The incumbent of this post reports to the Branch Manager and is responsible for performing administrative functions and processing loan applications within the set guidelines and procedures. The incumbent receives general guidance on policy, standards and performance from the field’s administrative officer.

Responsibilities

The incumbent: - Maintains and coordinates administrative operations of the branch, including, personnel, supply, security and maintenance; - Maintains records for branch’s staff including attendance, leaves, and coordinates all personnel requests to MD National Office; - Maintains the general archiving system of the branch, ensuring safety of documents and easy retrieval of informaion and forms, including client’s files, PMA inquiry and responses, loan applications, clearance, legal notification and registered mail for clients transferred to legal cases and any other records related to branch’s operations; - Drafts and prepares Branch Office documentations, including, client contracts, notarial deeds, memoranda and other relevant programme documents; - Checks that loan contracts, supporting documents and data has been properly completed, duly signed and notarised before transfer to the Branch manager for approval; - Acts as alternative branch cashier; receives payments and issues receipts to clients during the absence of the MD Cashier; - Receives clients and other visitors to the Branch Office and directs them to relevant staff; - Acts as alternative Data Operator; Enters loan application data using the applicalbe management information system; Reviews and checks data to verify accuracy; informs his/her supervisor of discrepancies and makes the required corrective action as requested; Inquires and generates reports, statistical information and tabular statements; maintains master copies of forms, loan agreements distribution lists and follows up on their update as necessary; - Sorts and distributes incoming mail. Photocopies, collates and binds reports letters, memoranda and training material. - Arranges and schedules all office meetings in consultation with the branch manager; - Performs any other duties that may be assigned.

Competencies

- Excellent Knowledge of computer processing skills, MS-Office access and other databases; - Ability to work under pressure and cope with heavy workload; -Thoroughness and attention to detail; - Ability to organize and plan own work; - Confidentiality

Education

- Two years post-secondary diploma in business and office practice or business administration or other related discipline. دبلوم بعد الثانوية لمدة عامين في ممارسة الأعمال التجارية والمكتبية أو إدارة الأعمال أو أي تخصص آخر ذي صلة.

Job - Specific Qualification

Not available.

Work Experience

Three years’ experience in office work, data entry and processing in a computerized environment is required. خبرة ثلاث سنوات في العمل المكتبي وإدخال البيانات ومعالجتها في بيئة محوسبة University degree in business administration or other related field is desirable من المرغوب فيه الحصول على شهادة جامعية في إدارة الأعمال أو أي مجال آخر ذي صلة.

Languages

Good working knowledge of spoken and written English and Arabic. معرفة عملية جيدة باللغتين الإنجليزية والعربية تحدثاً وكتابة.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

* Conditions of service: Contract Status: ISP Monthly basic salary: 113,500 SYP, additional to other allowances 2,100,000 SYP Grade: ML2B Candidates who are invited to a written test should submit their academic qualifications, employment certificates and other required documents, either before the date of the test, or on the day of the test. Failure to do so may entail disqualification from the recruitment process. على المتقدمين المدعوين للامتحان إحضار شهاداتهم الأكاديمية وشهادات الخبرة وأي مستندات أخرى مطلوبة إما قبل تاريخ الامتحان أو يوم الامتحان حيث يؤدي الفشل في تحقيق ذلك إلى الاستبعاد من التقدم للامتحان Candidates should also submit a statement of non-employment (3 copies) given that governmental, or joint sector employees cannot be appointed to UNRWA posts even if they have leave without pay permit. إبراز وثيقة غير موظف عدد 3 فلا يحق لموظفي القطاع العام أو المشترك التعيين ضمن شواغر الأونروا حتى وان كان ضمن اجازة بلا أجر .Candidates who succeed in the recruitment process and receive an offer of appointment to the respective post must submit a notification issued by GAPAR to the effect that they have reported to GAPAR and have filled the required forms for obtaining approval of competent government authorities. They should also submit the following: على المتقدمين الناجحين في عملية التوظيف والحاصلين على عرض عمل على أساس الوظيفة المعلنة أعلاه إبراز إشعار صادر عن الهيئة العامة للاجئين الفلسطينيين العرب إلى مكتب الموارد البشرية في الأونروا يفيد أنه قد قام بتعبئة جميع الاستمارات المطلوبة للحصول على موافقة السلطات الحكومية المختصة إضافة إلى الوثاىق التالية : •Statement of non-conviction (3 copies). وثيقة غير محكوم عدد 3 •Copy of personal ID.نسخة عن الهوبة * Equivalency: Candidates with an equivalent combination of relevant academic qualifications, professional training and progressive work experience may also be considered if there will not be enough qualified candidates.* General information 1. This vacancy notice is open to internal and external candidates. As an Area post, only candidates who reside in Syria at the time of applications are eligible to apply. The Agency does not assume responsibilities nor support the issuance of work permits for those who has no legal documents to live in Syria. 2. It is the responsibility of the candidate to provide full, accurate and up to date information in his/her application form. Any missing and/or misleading data may lead to candidate disqualification .3. Please ensure that the e-mail address and mobile phone number that you have written in your Personal History Form are accurate and active. Your status in relation to the vacancy will be communicated to you only via the email listed on your Personal History Form. 4. For more information please visit the website, http//:inspira.un.org5. Qualified female candidates are strongly encouraged to apply. United Nations Considerations Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.