Shelter and Settlement Manager

Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations.

DRC has been operating in Ukraine since 2014, currently DRC employs over 700 staff in Ukraine and will continue significant scale-up in 2024 to implement emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.

DRC is currently looking for a highly qualified Shelter & Settlements Manager based in Dnipro or Zaporizhia, depending on the candidates profiles.

About the job

DRC is managing its operations in Ukraine through its country office in Kyiv, and it has established offices in Lviv, Kyiv, Chernihiv, Sumy, Mykolaiv, Kharkiv, and Dnipro, with a new base office opening in Zaporizhzhia. You will be in charge of managing DRC shelter and non-food item (NFI) operations in the Southeast area (Dnipropetrovsk and Ukrainian Government controlled-Zaporizhia oblasts), including apartment and house repairs, upgrade of communal spaces, and distribution of NFIs.Your duty station will be in Dnipro or Zaporizhia city with regular travels throughout both oblasts.

Your main duties and responsibilities will be:

Management of the Shelter & Settlements and NFI teams:

• Lead and manage the team (including people planning, performance, well-being and development)
• Provide specific project budget management, financial management and expenses supervision, including development of project tools and operationalization for the program activities, following compliance with DRC standards.
• Follow and ensure the quality of the team’s daily activities and timely execution of all fieldwork as well as field teams.
• Identify learning and training opportunities for program staff, develop training plans and implement.

Program development and strategy:

• Representation of DRC and active participation in local Shelter cluster and/or working groups.
• Oversee knowledge sharing across teams and ensure that monitoring and evaluation results are understood and used to improve programs.
• Drive the development and growth of the relevant programs within the DRC program objectives and feed into country-wide strategy development.
• Pro-actively monitor the context and available data, analyze and provide feedbacks on the relevancy or programs to feed into evidence-based decision making.  

Program implementation:

• Actively engage with Technical Coordinator and other Sectorial Program Managers in rolling out new SoPs, processes, and standards with the aim of improving quality and relevancy of programs.
• Lead the monitoring of financial commitments and expenditures against budgets and provide timely feedback on budget follow-up.
• Ensure that all the assistance related documentation is prepared in compliance with the Ukrainian legislation and DRC requirements.
• Ensure timely procurement planning for program staff.
• Plan and coordinate proactively logistics and movements of staff from and to different operational areas.

Accountability and reporting:

• Continuously monitor and develop relevant accountability initiatives within relevant programs as well as strengthening the effort to document the impact of activities.
• Ensure compliance with internal and external reporting requirements including procurement.
• Comply with DRC policies and practices with respect to code of conduct, health and safety, equal opportunities and other relevant policies and procedures.

About you

To be successful in this role we expect you to have 3 years of proven experience in Shelter or emergency assistance in Ukraine. Moreover, we also expect the following:

Required

• At least 2 years of experience with people management
• Knowledge of Ukrainian housing legislation and relevant regulations
• Fluency in English and Ukrainian
• Excellent reporting skills

Desirable

• Calm and diplomatic in nature
• Ability to manage competing priorities and to meet deadlines
• Effective team-player – problem solver
• Previous experience with DRC in emergency context.

In this position, you are expected to demonstrate DRC’ five core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

• Contract length: Open ended following the successful completion of an initial 3-month probation period.
• Band: F2 - management
• Designation of Duty Station: Dnipro or Zaporizhia
• Start date: as soon as possible

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national staff please refer to drc.ngo under Vacancies.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English.

Applications sent by email will not be considered.

Closing date for applications: 30/03/2024

For further information about the Danish Refugee Council, please consult our website drc.ngo.