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Impactpool Podcast - the importance of data analytics in humanitarian HR - Sophie Rwegera Khadhraoui, Head of Staffing Division at the ICRC

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by Impactpool

In this podcast, we meet with Sophie Rwegera Khadhraoui who is the Head of Staffing Division at the International Committee of the Red Cross (ICRC). 

The ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. The ICRC has an exclusive humanitarian mission to protect the lives and dignity of victims of armed conflict and other situations of violence, providing them with protection and assistance. 

In our discussion we touch upon Sophie’s career path in the ICRC, the insights that data analytics bring in the decision-making process for workforce planning, and how the ICRC nurtures talent and facilitates staff mobility within the organization, upskilling their workforce, and fostering professional growth opportunities.

Sophie on how data analytics influences their decision-making process in workforce planning: 

“I love this question because workforce planning, especially in the humanitarian sector and in staffing is the backbone of effective staffing decisions. So at the ICRC a few years ago, we identified that workforce planning was key, workforce planning was a game changer. So we invested heavily in strengthening our workforce planning approach by identifying and tailoring a dedicated tool. We're actually about to roll out the tool. We have trained the teams, and this will be key because number one, it will give clarity on staffing needs, having clear data on the needs, on the historical needs over the past years, the different crises, but also the forecasts in terms of needs, having big clarity around the skills that we have, the profiles that we have, and their availabilities. This is number one, clarity on the staffing needs. Number two, it's really being able to identify the gaps in terms of profiles. What do we need? Where the gaps are? And current, but also future gaps.”

And again we will not shy away from discussing what candidates should prepare for when they want to apply; in this case for the ICRC.  

Enjoy this episode with an organisation, whose presence in the world, truly makes a hard-needed difference.

Listen on Apple Podcasts HERE