Senior Manager, Programs (Mozambique)

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Senior Manager, Programs (Mozambique)

About GiveDirectly

GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. GD has raised over $800M since launching in 2011, delivered cash to more than 1.2 million recipients, and launched offices in 11 countries. We’re continuing expansion across the Global South. Over the past decade, GD has also supported large-scale, experimental research, expanding the evidence that cash has a positive short and long-term impact on recipients. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We continue to grapple with balancing the inclusivity of all cultures and experiences while maintaining cohesion in our values. While there is much that we are still learning, we take care of one another, have fun, as well as provide flexible working hours wherever possible.

We are proud to be an equal opportunity employer, and we do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other status protected by law.

Priority Application Deadline: February 29th, 2024

Job Type: Full-time

Location: Maputo, Mozambique

Reports to: Country Director, Mozambique

Role Overview:

GiveDirectly is in an exciting period of growth in Mozambique and looking to bring on a Senior Manager of programs who will work closely with the Country Director in the design and implementation of our programs and ensure the successful delivery of unconditional cash transfers to poor households via mobile money, promoting food security and poverty reduction. This is an opportunity to drive impact and innovation in the cash sector at a time when cash is receiving unprecedented attention and interest in the public eye. 

Responsibilities

End-to-end project management (lead)

• Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution;
• Design operational models for new programs, including assessing trade-offs of different design decisions (e.g. targeting, payments, customer service)
• Define, track, and report operational and efficiency metrics;
• Dynamically identify operational vulnerabilities (e.g. fraud, brand risk, etc) and create solutions to de-risk;
• Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support;

Project and People Management (lead)

• Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects;
• Directly manage one or more Managers to deliver high-quality operations and programming;
• Model a strong team culture rooted in GD’s values;
• Cultivate and grow exceptional talent;
• Establish and maintain high-quality relationships with donors and operational partners;
• Drive communication and alignment across a variety of internal and external stakeholders including GD senior management, donors, operational partners, researchers, and payment providers;

Government engagement (support)

• Represent GD at government level if and when required;
• Ensure compliance with Government directives and guidelines;

Partnership building (support)

• Identify and pursue fundraising opportunities for new programs;
• Collaborate with the global partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the Mozambique cash space;
• Represent GD in the Mozambique cash working group and other fora;
• Attending in-country meetings, as appropriate, to identify possible partners for future collaboration;

Skills and Experience

• 4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics, government relations);
• Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions;
• Strong communication skills, including speaking, writing, presenting, and negotiating across diverse audiences, including government;
• Comfort and ability to represent GD at all levels, from senior government officials and donors to local community leaders;
• Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”;
• Ability to approach tasks with resourcefulness and to work in a highly self-directed manner;
• Ability to manage day-to-day operations while simultaneously building more robust, efficient systems;
• Experience and high comfort level working in developing-country or high-risk settings;
• Strong interest in advancing the values and mission of GiveDirectly;
  
  

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus)  falls within the 75th percentile of similar roles, at similar organizations. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. 

Our compensation package includes:

• A base salary will be shared at the first interview. 
• Annual bonus with a 10% index.
• A robust health insurance plan

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.