Information Management Assistant

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Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located.

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
• Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination　　
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality
• FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The Partnerships and UN Collaboration Division (PSU) of FAO is responsible for coordinating and overseeing the identification, strengthening and stewardship of strategic partnerships with UN agencies and non-state actors (NSAs) including parliamentarians, civil society, academia and research institutions, family farmers' and Indigenous Peoples' organizations. The Division leads FAO's engagement in the UN Development System repositioning, develops capacities, fosters dialogues, scales up programmes and advocates for FAO's corporate positions in support of FAO's new Strategic Framework and the Sustainable Development Goals (SDGs). It ensures that multi-stakeholder processes and strategic interventions globally and locally are an integral part of FAO's work and provides targeted support for successful collaboration with NSAs and UN agencies. The Division has the lead responsibility for the promotion of the Principles for Responsible Investment in Agriculture and Food Systems (CFS RAI) and the implementation of the Food Coalition, the UN Decade of Family Farming (2019-2028), and the FAO Policy on Indigenous Peoples. It is also in charge of FAO's e-learning programmes and access to scientific and technical data through knowledge platforms and enhanced information policies and standards, to promote and facilitate knowledge sharing on sustainable food security and nutrition among various stakeholders.

The position is located in PSU at FAO headquarters in Rome, Italy.

Main Purpose

The Information Management Assistant performs a large variety of routine transactions and support functions contributing to the smooth and efficient running of the information and knowledge systems in the unit.

Supervision Received/Exercised

The Information Management Assistant reports and receives guidance from the Information Management Officer of the Responsible Agricultural Investments, Learning, and Agriculture Information Management Unit, PSUR.
He/she acts independently in routine matters. Supervision received is focused on the quality of the work performed and provides for on-the-job learning.

Working Relationships

The Information Management Assistant interacts with a variety of colleagues from within the work unit. Interactions relate to the exchange of routine information and the provision of standard information and knowledge systems services.

Key Functions/Results

• Assist and support the information and knowledge system's operational and administrative activities;
• Enter, retrieve and update data from existing databases;
• Assist other staff with the use of the information and knowledge systems;
• Verify completeness and accuracy of provenance data delivered by external stakeholders;
• Support the outreach and promotion of the information and knowledge systems;
• Contribute to drafting annual usage reports and in disseminating results;
• Process user inquiries from standardized templates and ad-hoc requests;
• Participate in the joint activities, partnerships and networks related to the information and knowledge systems;
• Provide user support and outreach and draft system procedures;
• Perform other duties as required.

Impact Of Work

The Information Management Assistant participates as part of a team in the provision of information and knowledge systems support services. Actions reflect on the immediate and wider work unit.

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CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

Education: Secondary School Education.
Experience: Two years of experience in administrative and/ or information management processing support work.
Languages: Working knowledge (proficient - level C) of English and limited knowledge (intermediate - level B) of another official FAO language (Arabic, Chinese, French, Russian or Spanish).
IT Skills: Good knowledge of MS Office applications, Internet and office technology equipment.

Residency: General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit, and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.

Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical Skills

• Knowledge of contemporary software used in information management and data search techniques.
• Knowledge of communication and documentation standards.
• Knowledge of information provision processes.
• Knowledge of classification and information management systems.

Desirable Qualifications And Skills

Knowledge of FAO information systems, such as AGORA, AGROVOC and AGRIS.

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