PRoL Case Worker- Afghan Nationals Only

General Duties

• Support in the follow up and management of identified protection cases;
• Maintain case management files in line with the SOPs, and protection data management best practices
• Support with service mapping to identify service providers in their areas and update service mapping on a regular basis
• Participate in regular case management meetings to discuss cases, best practices, and lessons learned
• Under the guidance of the Case Management Officer and Snr. PRoL Officer, disseminate key protection messages including on rights and available services
• Provide regular progress reporting on cases to the Case Management Officer for donor reporting
• Perform other duties as requested

Specific Duties:

• The caseworker, with support from the Case Management Officer, will assume responsibility to assess the level of protection risk, and respond in a timely manner to protection risks and concerns, prioritizing urgent cases
• For specialized protection cases and non-protection cases, make timely referrals to relevant sectors/service providers and follow up on whether the service has been received by beneficiaries
• Identify cases for protection cash, individual protection assistance (IPA), and referrals. Discuss with the case management officer to ensure that the identified cases meet the criteria for assistance. Ensure timely response and follow up.