Consultant - Business Analyst for web portal

Purpose of consultancy

To contribute towards the work of the Multisectoral Engagement for Health Security (MHS) particularly in implementing the Software Development Life Cycle (SDLC) of the web portal. Activities will include business requirement writeup, business-technical consultation, wireframing, mockup, module’s consultation, and user acceptance testing such as IHR National Focal Point, Expert Roster, API, GSPN, EHS, Portal Multilingual Features and others. Consultant also will contribute to maintaining the data of the portal.

Background

The Health Security Preparedness (HSP) Department works with all Member States and with partners to ensure that countries and populations, in particular the most vulnerable, are prepared for all-hazards emergencies, and are fulfilling their obligations to develop core capacities under the International Health Regulations (2005). Within the HSP department, the Core Capacity Assessment, Monitoring and Evaluation Unit (CME), together with WHO Regional and Country Offices, Multisectoral Engagement for Health Security (MHS) provides essential support to Member States in their endeavour to scale up their multisectoral preparedness and accelerate the implementation IHR (2005) through strategic cooperation and partnership between Member States, partners, donors, and other stakeholders to advance their health security. WHO Strategic Partnership for Health Security and Emergency Preparedness (SPH) Portal is a true reflection of article 44.2 of the International Health Regulations (2005).

WHO SPH aims to further strengthen WHO’s critical convening power at country, regional and global level as well as promotes collaborations among the Member States through multiple channels, including bilaterally, through regional networks and the WHO regional offices and through intergovernmental organizations. WHO MHS has developed the Strategic Partnership for Health Security and Emergency Preparedness (SPH) Portal, an online portal that facilitates the coordination and harmonization of support to countries between stakeholders. The SPH Portal is a one-stop information sharing platform which provides global landscape on global health security investment outlook including Influenza, AMR, UHC and health system; roster of global health security experts; as well as track and monitor progress on global health security and IHR implementation. The SPH stakeholders consist of both tradition and non-traditional partners and donors beyond health sectors. Multisectoral and One Health approach are the essence of this strategic partnership and SPH is designed specifically to foster these relationships.

Deliverables

• Deliverable 1: Implementation of the Software Development Life Cycle (SDLC) process of SPH Portal’s modules, this includes business requirement writeup, business-technical consultation, wireframing, mockup, module’s consultation, and user acceptance testing.
• Deliverable 2: Provide newly developed and existing web module’s training and troubleshoot to WHO Headquarters, Regional Offices, Country Offices, donors & partners.
• Deliverable 3: Development of SPH Portal with WHO Multilanguage features that allow users to select based on their profile preference.
• Deliverable 4: Improvement or new development of Application Programming Interface (API) on SPH Portal with other module within internal and/or external WHO such as NAPHS, JEE Toolkit, eSPAR, WHO IHR Benchmark, SimEx Toolkit, etc.

Qualifications, experience, skills and languages

Educational Qualifications:

Essential:

• University degree in Computer Science, Software Engineering, Graphic Design or related field.

Desirable:

• Qualification in computer language/s with training in one or more of the following: Python, R, SQL, PowerBI, SharePoint, and CMS Sitefinity.

Experience

Essential:

• 2 to 5 years’ experience in IT development or application analyst, portal (content management system, such as Drupal) data management and maintenance and software development life cycle monitoring process.
• 2 years’ experience as Frontend Web Designer to produce functional web page designs and hand-coded pages, which can be implemented into our portal.
• Experience in UX/UI design.

Desirable:

• Relevant experience working for large multinational company or International Organization/UN agency in complex business and/or IT programmed or projects.
• Experience with SPH portal features, IHR capacities, JEE technical areas, or public health emergency preparedness and response.

Skills/Knowledge:

• Ability to design clean, modern, responsive websites with thoughtful content architecture and navigation.
• Business analyst skill and software/web development life cycle knowledge.
• Advanced knowledge of Adobe Creative Suite, with expertise in Photoshop/Illustrator & XD for creating web design mock-ups and compressing images for web browsers.
• Thorough understanding of HTML5 and CSS3, and ability to hand-code semantic frontend web pages to current web standards.
• Ability to create beautiful web page layouts and produce semantic HTML/CSS/JavaScript code necessary to bring those designs to life with cross-browser compatible web pages.
• Ability to design within WHO organization brand guidelines.
• Understanding of JavaScript/jQuery principles and implementation.
• Advanced knowledge and direct JavaScript development skills.
• Knowledge of Drupal 8 Content Management Systems.
• Understanding of form processes, and proficiency in creating web forms and auto-responders.
• Ability to create organized and intuitive file and directory structuring and file naming, and ability to adhere to existing structures.

Languages required:

Essential

• Expert knowledge of English.

Location

Off-site: Home based.

Travel

The consultant is not expected to travel.

Remuneration and budget (travel costs are excluded):

Remuneration:

Band level A-USD 3,955-6,980 per month.

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):

N/A

Expected duration of contract:

6 months

Additional Information

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
• Only candidates under serious consideration will be contacted.
• A written test may be used as a form of screening.
• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• For information on WHO's operations please visit: http://www.who.int.
• WHO is committed to workforce diversity.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
• WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
• Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: https://www.eda.admin.ch/missions/mission-onu-geneve/en/home/manual-regime-privileges-and-immunities/introduction/Manuel-personnes-sans-privileges-et-immunites-carte-H/Non fonctionnaires et stagiaires.html