Rwanda Senior Manager

Job Description:

Field Management: Responsibilities include:

• Managing all aspects of ground operations, ensuring high-quality data collection and managing logistics
• Overseeing implementation of set targets such as households enrolled and impact on operational efficiency.
• Conducting field visits to audit staff activities and capture qualitative data on recipient experience.
• Piloting new targeting methods and providing recommendations to leadership team
• Creating an exceptional staff experience

Systems-Building: The SM will continuously refine and improve GD’s field model, designing for scalability and efficiency; areas of focus include:

• Further automation of data quality checks and improvement of back-end system
• Creative integration of technology into enrolment and follow-up protocol
• Oversee risk mitigation plans proposed by FM and PM (e.g. coordination on complex research partnership, slow-downs from pilots, etc.).

People Management: The SM will be expected to oversee a performance-oriented culture within the team (your reports and their reports), with all staff receiving feedback and development opportunities to achieve their potential.

• Oversee and assist where needed in the hiring, training and management of field staff.
• Run performance reviews for direct reports and build their capacity to do the same.
• Work with PM and FM to identify and coach high-potential field staff to grow on a quick promotion trajectory.
• Identify gaps in the org chart and propose solutions to Country Director.

Data and Analysis: The SM will be expected to be comfortable using data to track performance, and inform decision-making, and to quickly build expertise within GD’s standard beneficiary data management and survey tools.

• Lead survey creation and updates for new and existing projects
• Guide and support reports on data inquiries, skill development, and data analysis
• Work effectively with GD’s global data team (framing needs and expectations, and holding self and others accountable to agreed timelines)
• Present effectively to management team (focusing on key insights, etc.)
• Communicate concisely and clearly across a variety of forms (written, presenting, verbal)

Outreach: The SM will brainstorm innovative ways to communicate field activities and recipient data/experiences to key stakeholders

• Assist Country Director with hosting journalists, donors, and other external parties
• Assist Country Director with communicating and executing new projects / pilots / technologies (e.g. messaging Salesforce to field team, brainstorming options for community-based targeting, rolling out mobile app questions, etc.)

Desired Qualifications:

• Minimum 5 years of work experience in a problem-solving heavy role (field management, consulting, analytics)
• Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions
• Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences
• Strong operational acumen (including ability to rapidly get up-to-speed on GD field model)
• Experience with field work, field data collection
• Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
• Ability to manage day-to-day operations while simultaneously working to build and institutionalize more robust, efficient systems
• Passion for the role cash transfers can play in giving recipients choice & driving impact at scale 
• Strong interest in advancing the values and mission of GiveDirectly

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**