IT Intern

Purpose
The IT intern will provide additional support required to maintain a standard level of service to the office. The opportunity will offer 60% digital innovation and 40 % IT operation experience. 

Key Responsibilities

IT Operation 

• Install and configure computer hardware, authorized software, systems, networks, printers, and scanners. 
• Offer technical support to all end users of hardware & software issues. 
•  Ensure that company data is safely backed up to OneDrive and SharePoint. 

Digital Innovation 

• Daily monitoring of servers to for optimal performance,100% uptime and availability of systems. 
• Maintain, improve, and ensure healthy back-ups of beneficiaries’ database. 
• Generate monthly systems usage reports  
• Work closely with the system developer to maintain optimum levels of communication to complete projects effectively and efficiently. 
• Undertake simple development tasks on the Information Management Systems as assigned from time to time. 
• Serve as a productive project team member by completing assigned tasks. 

Qualifications

About you
In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: You act in line with our vision and values. 

Qualifications and Experience

• Have a bachelor’s degree in IT/BBIT/ Computer Science 
• At least 1 Year Experience in fast paced organisation
• Have HTML, PHP-MVC, JS and CSS coding background. 
• Knowledge of CodeIgniter framework will be an added advantage. 
• Basic understanding of relationship database including MySQL. 
• Basic understanding of Linux (Ubuntu) and Windows 10 support. 
• WordPress portfolio will be an advantage. 
• Attention to detail with an excellent analytic and research background. 
• Cheerful, articulate, positive attitude and eager to learn.  
• Fluency in English

Conditions

Contract:    3 months Salary and other conditions are offered in accordance with DRC’s Terms of Employment for Kenyan Interns 

Availability:   1st March 2022

Duty station:    This position is based in Nairobi – Kenya 

Reporting Line: Regional Head of Support  with Technical Reorting to Regional System Developer

Providing equal opportunities    We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.

Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process

Application and CV
Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered. 

DRC only accepts applications sent via our online-application form on www.drc.ngo under Vacancies. 

Please submit your application and CV in English no later than 7th February  2022