Protection Assistant - Social Worker

Protection Assistant -Social Worker

Duty Station [Khokha  -Yemen]

Who are we?

The Danish Refugee Council (DRC) has delivered humanitarian relief and development programming in Yemen since 2008. DRC focuses on supporting refugees, migrants, and people displaced by conflict and natural disasters, working especially in areas with access challenges. DRC engages in protection, emergency, WASH, and mine risk education programming among other sectors, and has hub offices in Sana'a, Aden, Hodeidah, as well as several other locations throughout Yemen.

In response to the critical and constantly evolving humanitarian situation in Yemen, DRC has assumed a leading role in coordinating response at IDP hosting sites. Working at IDP sites involves working together with international and local organizations in order to coordinate implementation of humanitarian activities, support community-based site management mechanisms, and monitor standards, needs, and gaps..

Overall purpose of the role:

The Protection Assistant (Social Worker) is responsible for the delivery of case management within Community Centres along with mobile intervention  as per request in other locations as part of the mobile team, including protection assessment, case planning, service mapping, internal and external referrals to relevant services, and delivery of Cash for Protection / Individual Protection Assistance (IPA) along with Identify, verify and report on victim assistance, preparing all necessary documentation using DRC tools.

Responsibilities:

Case management service provision:

• Provide general protection case management services in compliance with best-practice and international standards in protection response (including DRC case management SOP’s) including assessment of need, development of case plan and referral/facilitation of access to services – including IPA delivery, follow-up, and case closure;
• At all times safeguard the safety and respect of the individual, in addition to the confidentiality of his/her information and his/her right to access services without any discrimination;
• Attend weekly case review meetings with the Case Management team to ensure adherence to standards of care and quality case management;

Monitoring and reporting:

• Produce reports as required by the Team Leader (including weekly reports);
• Accurately update the protection case management database ensuing adherence to data protection protocols;
• Maintain complete, accurate, and confidential case files to document client interactions and interventions using DRC tools, ensuring adherence to data protection protocols;
• Participate in weekly and monthly work planning as directed by the Team Leader; 
• Support the implementation of monitoring and evaluation tools and report on issues in the implementation of the program;

Coordination and representation:

• Collaborate with other DRC sectors and NGOs to ensure a coordinated and collaborative response to the provision of services and assistance for those benefiting from case management;
• Maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers;
• Ensure up-to-date understandings of service providers operating in the area based on available service mappings and coordination with stakeholders;

Other:

• Maintain positive work relationship within the team;
• Read, sign, and strictly abide by the DRC Code of Conduct;
• Must adhere to DRC’s mission, values, code of conduct including respect for the principles of neutrality, do no harm and non-discrimination;
• Must treat all partners and persons of concerns with dignity and respect;
• Any other duties relating to the nature of the job as directed by the Protection Team LeaderEnsure quality control on implementation and ensure that the provided materials are met the specifications and quality standards.
• Any other tasks by line manager.

To be successful in this role you must have:

• 1-2 years of experience in protection related work with both children and adults.
• Previous experience providing counselling and/or psychosocial support services; previous experience providing case management services a very strong advantage.
• Ability to maintain confidentiality, respect, non-discrimination and safety of clients at all times.
• Strong understanding of basic counseling and psychosocial support concepts; previous training in these areas strongly preferred.
• Ability to discuss sensitive issues with respect and empathy.
• Excellent interpersonal and problem-solving skills, creativity and flexibility.
• Strong ability to organize work, meet deadlines, maintain composure, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail.
• Flexibility in working overtime when needed.
• Willing to collaborate with and support people from different ethnic groups and different religions.
• Demonstrated interest in humanitarian work and supporting people effected by conflict.
• Previous experience in international organizations a strong advantage.

Education:

Essential qualification :

Bachelor/Degree in Social work, counseling, psychology, or closely related field; proven field experience can be accepted in lieu. 

All DRC staff members are expected to demonstrate the following core competencies:

• All DRC roles require the post-holder to master DRC’s core competencies:  
• • Striving for excellence: Focusing on reaching results while ensuring efficient processes.  
• • Collaborating: Involving relevant parties and encouraging feedback.  
• • Taking the lead: Taking ownership and initiative while aiming for innovation.  
• • Communicating: Listening and speaking effectively and honestly.  
• • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment..

Language: (indicate fluency level)

 •           Arabic - Fluent, reading and writing.

•            English – Desirable.

We offer

DRC will offer the successful applicant a contract ending on 31 July 2022, renewable based on both funding and performance.

Duty Station (Khokha )

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment. This position will be placed at Band (NMI), level (1) and will be reporting to Protection Team Leade  .

Application process

Are you Interested? Then apply for this position by clicking on the apply button or the link below.
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

https://candidate.hr-manager.net/ApplicationForm/SinglePageApplicationForm.aspx?cid=1036&departmentId=19111&ProjectId=163331

If you have questions or are facing problems with the online application process, please contact job@drc.dk

DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability.

DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process.

Applications close on 9th  of February  2022 at midnight (local-time). Applications submitted after this date will not be considered.The interviews are expected to take place, in two weeks after advertisement closing date.  

Need further information?

For more details on this position, please contact yem-recruitment@drc.ngo.

Please note that applications sent directly to [yem-recruitment@drc.ngo] will not be considered.

For further information about the Danish Refugee Council, please consult our website www.drc.ngo