Linux/Unix Systems Administrator (G-6)

Organizational Setting

This position is located in the International Monitoring Systems (IMS) Division that applies engineering and science to develop, instantiate, and to operate measurement stations around the world as well as to receive, process and disseminate the data collected by these stations as well as related analysis products.

Reporting Lines

Under the supervision of the Head, Unix/Linux Support Unit, to:

Duties and Responsibilties

1. Provide full life-cycle support to the LINUX/UNIX and other Open Source systems of the Secretariat including installation, configuration, deployment and support to mass storage systems, LINUX /UNIX servers and workstations (including hardware and software), applying patches, management of file systems, system monitoring and support troubleshooting commercial, open source and internally developed applications.

2. Provide system failure analyses and recovery, insuring the consistency and integrity of the file system and data; 

3. Assist in hardware and software migration and upgrade efforts;

4. Reconfigure the operating system and utilities in accordance with established procedures and, as directed, to evaluate and report the effects of reconfiguration on existing systems;

5. Troubleshoot and fix operating system or storage issues; 

6. Provide support to the Secretariat’s web application infrastructure, including Apache and Tomcat servers; knowledge of F5 Load Balancers will be an advantage;

7. Troubleshoot and maintain the Secretariat’s LDAP servers;

8. Configure, manage and maintain the Commission’s cloud environments (AWS, Azure); 

9. Participate in the development of the Section Business Plan as it relates to the work of the Unit; Provide input in to the preparation of the annual budget for the Unit;

10. Perform system integration tasks and middleware support;

11. Provide end user support services;

12. Perform other duties as assigned. 

Education

• Completed secondary education and appropriate technical training; education beyond high school in a field relevant to the work highly desirable;

Work Experience and Qualifications

• At least seven (7) years relevant working experience with Red Hat Enterprise Linux, clustering and virtualization technologies (e.g. VMware, Oracle, RedHat);

• Minimum of three (3) years of practical experience with Fiber-Channel based SAN, with enterprise storage systems;

• Experience managing and configuring cloud environments (AWS/Azure) is essential;

• Knowledge of OpenLDAP servers is essential;

• Knowledge of web components such as Apache, Tomcat is essential;

• Working knowledge of Load Balancing devices is highly desirable;

• Red Hat RHCE certification is highly desirable;

• Strong customer/user orientation and ability to communicate easily and well with both technical and non-technical staff at all levels in a multicultural environment, with respect and sensitivity for diversity;

• Ability to work effectively in small teams;

Languages

• Excellent written and oral communication skills in English are essential.
• Working knowledge of other official CTBTO languages is desirable.

Competencies

• Professionalism - Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations;
• Communication - Speaks and writes clearly and effectively; listens to others, correctly interprets messages from other and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed;
• Planning and organizing - Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary;
• Team work - Works collaboratively with colleagues to achieve organisational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; builds consensus for task purpose and direction with team members; supports and acts in accordance with final group decisions, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings;
• Accountability - Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable;
• Creativity - Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches; 
• Client orientation - Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive relationships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress and setbacks in projects; meets timeline for delivery of products or services to clients;
• Commitment to continuous learning - Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve;
• Technological Awareness - Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks, shows willingness to learn new technology.