VAC-6465 ECM Operations Officer

CTG stands for Committed To Good. With an ethical approach at the heart of all that we do, it is a description that makes us proud. Respect for the fundamental human rights of our staff, and those our staff encounter, is a cornerstone of our values. We strive for gender equality, inclusion and diversity, providing fair and equal opportunities for all. We take a zero tolerance approach to corruption and stay true to local labour laws and all local statutory requirements. In operation since 2006, today we are honoured to serve clients in 15 fragile and conflict-affected states assisting with disaster relief, peace building, humanitarian aid and development programmes through our specialised recruitment, HR management and operational services.

• To reduce the threat posed by Radio Controlled IED’s (RCIED’s), specifically during manual approaches by IEDD Operators, our client in Somalia, AMISOM Support Project will deploy a number of ECM Systems across the 6 x AMISOM Operational Sectors. An ECM Operations Officer is required to ensure operational monitoring of the deployed ECM Systems, the regular maintenance of the ECM system & the training of ECM users. The position will directly interface with the AMISOM Support Project Operations Team & the Training & Mentoring Contractor. To fulfill the required tasks, the ECM Officer/Specialist will be based in Mogadishu with frequent deployments across the 6 x AMISOM Operational Sectors.

• Ensure the provision of technical assistance in the installation & setup of the ECM system.
• Responsible to provide on request technical advice & guidance to AMISOM IEDD Operators, AMISOM Support Project Operations Team & the Training & Mentoring Contracted Staff.
• Provide initial & regular ECM system refresher training to AMISOM IEDD Operators, AMISOM Support Project Operations Team & the Training & Mentoring Contracted Staff. MINUSMA operators as required.
• Responsible to ensure the provision of scheduled servicing of the ECM system is carried out, the identification of failures reported by the ECM system, the solving, repairing or if necessary, escalation of faults to the provider's technical services. 
• Maintain a technical a technical working relationship with the ECM system provider & document resolutions & analyses trends to prevent technical issues & problems.
• Perform basic checks, preventive maintenance functions, incident management, troubleshooting & service restoration activities as directed by the ECM system provider.
• Responsible for uploading & maintaining the current threat wave forms provided by the ECM system provider into the ECM system.
• Ensure first & second levels of maintenance of the ECM system is in place in accordance with ECM system provider.
• Ensure the management of spare parts stock & identification of required spare parts & immediately inform the AMISOM Support Project Manager of potential hardware/software problems so that an adequate service layer may be maintained at a specified level.
• Draft for approval all ECM system technical procedures, publications & guidelines.

• Perform comprehensive administrative management pertaining to the ECM system project, including liaising with all stakeholders.
• Provide weekly & ad hoc reports on ECM operational activities & implications on the project.
• Provide input towards our clients internal strategic review processes, to provide recommendations to improve the quality of the project.
• When requested, fulfill the role of the specialist ECM Investigating Officer for Detailed Independent Investigations or Boards of Inquiry for explosive hazard accidents or incidents.
• Other tasks as directed by the AMISOM Support Project Manager.

The position will directly interface with the AMISOM Support Project Operations Team & the Training & Mentoring Contractor.

Education:

- Advanced University Degree (Master’s Degree or equivalent) in Electronics, Communications, Data Processing Management or a related subject with a minimum of 5 years of relevant experience OR

- First Level University Degree (Bachelor’s Degree or equivalent) in Electronics, Communications, Data processing Management or a related subject with a minimum of 7 years of relevant experience OR

- Military Experience at the Officer level or Warrant Officer/Senior NCO (Non Commissioned Officer) with a minimum of 11 years of relevant experience.

Experience:

- Relevant experience is defined as experience in Electronics, Data Management or other related subjects.

- 5 years of experience as an ECM System Operator or an ECM System Maintenance Technician is required.

- Previous work experience in a demanding operational & high risk environment is required.

- Experience working in a peacekeeping mission is desired.

- Proven detailed knowledge of worldwide terrorist tactics & preferably within in the Africa context.

- Proven experience of Quality Management Systems is required.

- Training & advisory experience required. 

- Project management qualification or experience is desired.

- Internationally recognized driving license.

- Knowledge of UN systems & procedures is desirable.

- Computer literacy is required. Language: 

- Fluency in English (reading, writing & speaking) is required.

- Knowledge of another UN official language is desired. Key Competencies:

- Strategic perspective: Develops & implements sustainable business strategies, thinks long term & externally in order to positively shape the organization. Anticipates & perceives the impact & implications of future decisions & activities on other parts of the organization.

- Integrity & inclusion: Treats all individuals with respect, responds sensitively to differences & encourages others to do the same. Upholds organizational & ethical norms. Maintains high standards of trustworthiness. Role model for diversity & inclusion.

- Leading self & others: Acts as a positive role model contributing to the team spirit. Collaborates & supports the development of others.

- Partnering: Demonstrates understanding of the impact of own role on all partners & always puts the end beneficiary first. Builds & maintains strong external relationships & is a competent partner for others.

- Results Orientation: Efficiently establishes an appropriate course of action for self &/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities & takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
- Agility: Open to change & flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences & modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

- Solution Focused: Evaluates data & courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation & creativity to problem solving.

- Effective Communication: Expresses ideas or facts in a clear, concise & open manner. Communication indicates a consideration for the feelings & needs of others. Actively listens & proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion & finding common ground.

Candidates having team management experience is desirable.