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Community Development Center Assistant x2 - Arsal

Bekaa

  • Organization: IRC - International Rescue Committee
  • Location: Bekaa
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Social Affairs
    • Administrative support
    • Infrastructure and Urban-Rural development
    • Civil Society and Local governance
    • Urban Development, planning and design
  • Closing Date: Closed

The Community Development Center (CDC) Assistant will be addressing refugee enquiries and responsible for providing direct support and assistance to refugees to use the UNHCR Kiosks in Aarsal, North Bekaa. The CDC Assistant has to be skilled in modern IT. The CDC Assistant will be reporting to the Community Development Center (CDC) Officer and collaborating closely with the Senior Case Management Officer.

Major Responsibilities:

  •  Greeting refugees entering the CDC.
  • Support refugees to use the Kiosks.
  • Using care and discretion when addressing refugee concerns.
  • Facilitate orientation sessions.
  • Promote usage within the community, troubleshooting, and crowd management.
  • Conduct feedback sessions with refugees using the kiosk as part of the monitoring and evaluation.
  • Prepare and submit weekly and monthly reports to CDC Officer in a timely manner.
  • Participate in monthly meetings to ensure adherence to standards of care.
  • Identify and refer persons with specific needs to the Senior Case Management Officer using via interagency referral form.
  • Coordinate closely with the Referral Officer in internal referrals for persons of concern and participants in the CDC.
  • Perform other duties related to activities at the CDC, as needed or requested by the supervisor.

This vacancy is now closed.
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