Senior Management Services Officer(P4)

Vienna

Organization: IAEA - International Atomic Energy Agency
Location: Vienna
Grade: Mid level - P-4, International Professional - Internationally recruited position
Occupational Groups:
- Monitoring and Evaluation
- Nuclear Technology
- Office of Internal Oversight Services
- Management, Administration and Finance
- Energy sector
Closing Date: Closed

Organizational Setting

The Office of Internal Oversight Services (OIOS) comprises four main functional areas\: internal audit, investigation, management services and programme evaluation. In accordance with its Charter, OIOS provides the Director General and IAEA managers with objective, independent and systematic assessments for the purposes of improving the efficiency and effectiveness of programme delivery, and ensuring accountability, sound governance, risk management and internal control, and good management practice.

Main Purpose

As a member of the Internal Audit and Management Services Group, under the general direction of the Director of OIOS, the Senior Management Services Officer provides independent and objective advisory services to IAEA managers to improve the maturity of management systems and tools, and to continuously strengthen the IAEA's programmatic effectiveness and efficiency and operational excellence, in compliance with the OIOS Charter.

Role

The Senior Management Services Officer is (a) a project manager, leading or executing the planning and implementation of management services reviews; and (b) a senior professional, coaching teams and peers to deliver advisory services to senior management to help ensure that the IAEA remains a reliable steward of public resources and continuously pursues operational excellence in its management systems and other activities.

Functions / Key Results Expected

The Senior Management Services Officer performs a key role by bringing a systematic, disciplined and objective approach to the evaluation of IAEA programmes and management processes, and to improving their effectiveness. To carry this out, he/she will conduct the following\:

Review and analyse the IAEA's programme and project structure as an input to the development of the work programme of the Management Services function.
Take a proactive role in identifying emerging issues where the Office could make a contribution to improving the effectiveness and efficiency of management systems, processes and policies.
Plan, conduct and report on management reviews of one or several of the following\: workflow and processes; organizational structures; policies, procedures and practices; benchmarking against good practices of other organizations; governance; and resource utilization (efficiency and effectiveness).
Manage reviews carried out by external experts/consultants to ensure high quality fieldwork and recommendations.
Provide guidance and coaching to more junior team members of the Management Services function. When required, the Senior Management Services Officer acts as a quality assurer of the work conducted by other Management Services team members.
Monitor the implementation of Management Services recommendations, providing ongoing advice and guidance as appropriate to senior management in client divisions/offices.
Advise the Head of the Internal Audit and Management Services Group, the Director of OIOS and IAEA senior management on the adequacy and effectiveness of the above management reviews, recommending improvements where needed.

Competencies and Expertise

Core Competencies

Name	Definition

Communication	Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

Achieving Results	Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.

Teamwork	Actively contributes to achieving team results. Supports team decisions.

Planning and Organizing	Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.

Functional Competencies

Name	Definition

Client orientation	Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.

Commitment to continuous process improvement	Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.

Judgement/decision making	Consults with supervisor/manager and takes decisions in full compliance with the Agency’s regulations and rules. Makes decisions reflecting best practice and professional theories and standards.

Required Expertise

Function	Name	Expertise Description

Finance	Accounting	Ability to review accounting records for efficiency, effectiveness, and compliance with accounting procedures; and to analyze and verify financial reports, statements, and other records.

Internal Oversight	Advisory Services and Management Reviews	In-depth knowledge of modern leading practices in, inter alia, results-based management, change management; project management; financial resource management; human resources management; and risk management.

Management and Programme Analysis	Business Acumen	Ability to understand programmatic functions and business models and apply them to managing and measuring results.

Management and Programme Analysis	Development and Implementation of Management Systems	In-depth knowledge of results-based management as management system, with particular reference to the development, review and improvement of result metrics and indicators.

Finance	Enterprise Resource Planning (ERP) system	Ability to assess the procedures and operations under review and to propose organizational or procedural changes that may have a significant impact on the operations under review.

Qualifications, Experience and Language skills

Advanced (Master's, equivalent or higher) university degree in business/public administration, science, engineering, economics, or another relevant advanced degree. A first level university degree (Bachelor's or equivalent) with three additional years of relevant experience may be accepted in lieu of the advanced degree.
Minimum of seven years of relevant professional experience, preferably in both private business/consulting and international organizations.
Minimum of five years of experience in a central role (adviser or line manager) related to planning and implementing major organizational changes in larger organizations.
Experience in programme and project management in an international organization is an advantage.
Excellent presentation and communication skills, particularly writing and oral presentation in English.
Professional certification(s) in relevant fields (e.g. accounting; finance; project management; audit) is (are) an advantage.
Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $74913 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 36782, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks' annual vacation, home leave, pension plan and health insurance

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Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values)\: Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process
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This vacancy is now closed.
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