ERP NAV Intern

INTERNSHIP PROGRAM

IDLO internship programs are designed to provide a mutually beneficial relationship between IDLO and university students, young graduates, post-graduate students, or persons similarly situated (collectively referred to as Interns). IDLO offers interns an exceptional learning experience in an international organization and increases their awareness and knowledge of legal issues in the development arena. Internships also benefit IDLO by allowing participants to contribute their skills and competencies to the realization of IDLO’s strategic goals and mission. Interns are fully involved in the work program of the Unit or Department that has selected them to carry out assignments relevant to their studies and experiences under the supervision of IDLO staff.  

IDLO provides all full-time interns with a monthly stipend of €600. Internships are offered for 3 months and are renewable up to a maximum of 6 months. Full-time placements (5 days a week) are strongly preferred. Applicants available for less than 3 days a week will not be considered.

THE INTERNSHIP

IDLO’s ICT Unit is responsible for ensuring that IDLO takes advantage of effective and efficient information and communications solutions that enable and facilitate IDLO’s execution of its mandate.

An ERP NAV Intern is sought for an interesting professional learning opportunity to contribute to the work of the IDLO HQ ICT Unit with an immediate start.  Under the supervision of the ERP System Administrator, HQ and in collaboration with relevant colleagues, the intern will be asked to support the unit with the following duties:

•   Assist the ERP System Administrator in developing user guides and planning onsite/virtual training sessions;
• Participation in solution architecture and Business analysis
• Participate to ERP solution’ user acceptance testing, integration testing as per the implementation plan;
• Ensuring user queries or issues are captured in the ticketing system for further processing;
• Other similar duties as assigned by Supervisor

IDEAL CANDIDATE PROFILE 

Educational qualifications

• Undergraduate level degree or high school diploma preferably in related field.
• Currently enrolled in, or completed, a university degree with a focus on Information Technology, Information Systems, Computer Science or Engineering is desirable

Work experience

• Experience in and/or understanding of Computer (laptop/desktop), hardware and software, Microsoft Office suite.
• Technical background / education related to information technology

Languages

• Excellent oral and written communication skills in Italian and English are required. Any additional work languages preferably are an advantage.

Technical competencies

• Good level of Microsoft Office 365 productivity suite, particularly with Microsoft Excel and other popular databases applications is highly desirable
•  Familiarity with ERP/accounting software systems;
•  Understanding of the economics of enterprise.
• Knowledge of Service Desk ticketing systems is an advantage

Behavioral competencies

• Good team player, positive attitude, flexible mind, comfortable working in multi-cultural settings; and
•  Logical and analytical thinking
• Well organized, detail oriented and excellent multi-tasking skills

TERMS AND CONDITIONS

IDLO is an Equal Opportunity Employer and values diversity in all areas of its operations. We welcome applications of qualified and diverse candidates.

IDLO is committed to achieving a 50/50 gender balance at all levels within its workforce. Female candidates are strongly encouraged to apply for IDLO vacancies.

IDLO does not tolerate sexual exploitation or abuse, any kind of harassment, including harassment of a sexual nature, or discrimination. As such, IDLO will conduct careful reference and background checks of all selected candidates as part of its selection process. 

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by the intern assigned to this work. This may not be an exhaustive list of all duties and responsibilities.

The Director-General of IDLO reserves the right to amend and change responsibilities or even to cancel the recruitment to meet business and organizational needs as necessary.