Web and Technology Development Officer

Description

Web and Technology Development Officer in the Digital Media Production Office, Production and Management Support Division, Communication Department, Director General’s Services

Duties

Under the direct authority of the Head of the Digital Media Production Office, you will be responsible for:

• ensuring the continuity of the various ESA Corporate communication channels (e.g. ESA Portal, Space in Images, Space in Videos, blogs, intranet portal) and related services (e.g. search engine, email subscription, analytics) in terms of development, implementation, maintenance and security by selecting and managing in-house and/or external support contracts with regard to infrastructure, CMS-related development/maintenance and web/mobile applications;
• ensuring the continuity of ESA video distribution by selecting and managing external support contracts with regard to the implementation and maintenance of:
  • the online platform for ESA video distribution for both the general public and professional audiences; the dedicated interface for any request for ESA videos, in particular from professional audiences (e.g. broadcasters, documentary makers);
  • the online and offline archiving of ESA videos;
• managing the development, implementation and maintenance of a communication channel dedicated to the distribution of live content (ESA Web TV) by selecting in-house and/or external support contracts with regard to infrastructure, equipment, software development, play-out automation, media asset management and streaming services;
• managing any contracts in place and new ones with regard to the day-to-day operation of the services, equipment and/or software falling under the responsibility of this post;
• managing the definition, implementation and maintenance of IT solutions for the Office and Department with regard to system administration, maintenance and security;
• proposing and managing the implementation of innovative IT solutions with regard to automatic content distribution, statistical tools (and associated monitoring), online forms, search engine optimisation, etc.; 
• supporting the Head of Office with regard to the timely publication of editorial and multimedia content via any of the ESA online communication channels;
• providing technical support to the Department when required and providing, on its behalf, the technical interface with the IT Department and Security Office (in particular ESACERT);
   

Technical competencies

Behavioural competencies

Result Orientation
Operational Efficiency
Fostering Cooperation
Relationship Management
Continuous Improvement
Forward Thinking

Education

A Master’s degree in computer science is required for this post

Additional requirements

You should also have:

• demonstrated ability and experience in managing complex Communication IT-related projects;
• an excellent knowledge of computerised systems;
• knowledge of relevant ESA corporate applications and ESA Information Technology Department processes and workflows will be considered an asset;
• familiarity with existing Communication Department publishing systems will be highly relevant to this post;
• the capacity to work well under pressure and to tight deadlines.