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Project Management Officer, ERP Business Management System (BMS)/Next Generation GSM Project

  • Organization: WHO - World Health Organization
  • Location:
  • Grade: Mid level - P-4, International Professional - Internationally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Border and Customs
    • Logistics
    • Information Technology and Computer Science
    • Supply Chain
    • Project and Programme Management
    • Sustainable Business Development
    • HQ/IMT Information Management and Technology BOS
  • Closing Date: Closed

OBJECTIVES OF THE PROGRAMME

The Department of Information Management and Technology (IMT) has an operational and strategic role. On the one hand, the Department provides relevant, quality, reliable, and cost-effective IT services for the Organization to achieve its health mandate. On the other hand, it aims to be a strategic enabler for WHO by creating partnerships with business units (administrative and health technical), capturing business needs, establishing and managing projects to address these requirements.

WHO current version of Oracle EBS (12.1.3) and some of its allied systems will have to be replaced as soon as possible. WHO is reviewing the options of replacing the current EBS on premise solution (GSM) with a cloud SaaS based Best-of-Breed and vertical solution - offering a modern set of tools using standard best practice business processes and cutting-edge technology. A new standard solution with minimum customizations will allow WHO to avail of modern technology including mobile access, artificial intelligence and business process automation.

DESCRIPTION OF DUTIES

  1. Responsible for the on-going project management and operations of the programme office, consisting of several staff who maybe geographically located both in Headquarters and other offices, to ensure team alignment and efficient delivery of expected outcomes in the areas of project management, service management, governance, administration, budget and finance.
  2. Develop and promote the use of WHO's Project Management methodology (from the Project Management Centre of Excellence) and its standards, templates, and tools across the whole programme. Ensure that project teams are well-versed on and adhere to the methodology.
  3. Collaborate with, and participate in, the coordination in the activities of the business and technical streams in the programme with the aim of having a consolidated view on projects, tasks, issues, timelines, and costs; identifying dependencies and critical paths, reducing duplication of efforts; coordinating progress reporting; and reviewing resource capacity issues. Develop and keep the managers/leads plans up-to-date on project performance, timelines and other indicators.
  4. Manage the financial performance of the programme by monitoring the workplans and their implementation rates, providing timely budget reports and forecasts, performing financial analysis, escalating financial issues and risks, and identifying mitigating options. S/he is expected to work closely with Management Officer of the Department and monitor spending rate against planned activities.
  5. Work closely with the Change Management Officer to ensure clear, appropriate, and timely dissemination of communications of the programme progress and timelines.
  6. Work closely with the Procurement, Service Delivery and Contract Management Officer to align projects and funding with the management of suppliers and contracts.
  7. Work closely with the Governance, Risk and Compliance Analyst to align project risks with the overall risk management approach and develop mitigating actions for recommendation.
  8. Provide secretariat services to the programme board.
  9. Provide professional solution or consulting services to members of the programme/project in the areas of planning, estimation, execution, and monitoring of projects.
  10. Perform all other duties as required.

REQUIRED QUALIFICATIONS

Education

Essential:

  • An advanced university degree (Masters level or above) in Project Management, Business Administration, Computer Science or related discipline.
  • Foundation certification in project management (e.g. PMP, Prince2, etc.).


Desirable:

  • Foundation certification in Portfolio, Programme, and Project Management Office (e.g. AiPMO, P3O, etc.).
  • Foundation Certification in Agile Project Management (e.g. Scrum, SAFE, etc.).

Experience

Essential:

  • A minimum of seven years professional experience in managing medium to large scale programmes or projects in a matrix environment, some exposure of which must be at international level.
  • Experience in leading, or being an active and contributing member of, a project management office (PMO).
  • Experience working within a team environment across business functions and partnering with and managing external offshore/outsourced resources.
  • Experience in financial management, budget and work planning related programme activities as well as working in the area of administration.
  • Experience implementing tracking systems, reporting mechanisms and improvement initiatives.


Desirable:

  • Experience in leading projects following an Agile Project Methodology (e.g. SCRUM, Kanban, SAFE, etc.)
  • Experience in providing secretariat services to governance, decision-making or advisory committees.
  • Experience with professional business services such as consulting.
  • Experience in WHO rules and procedures.
  • Experience in WHO computing environment.
  • Experience working in UN or other international or multinational organizations.

Skills

Essential:

  1. Strong expertise and skills in programme or project management.
  2. Proven leadership skills including decision making, promotion of initiatives, and introduction of new ways of working.
  3. Demonstrable ability to effectively monitor and evaluate programme work, finances and resources.
  4. Ability to promote best practices of project management and advise on pragmatic approaches to improve processes.
  5. Ability to plan and coordinate work of different parties (internal resources or external vendors) in order to achieve integrated results.
  6. Careful attention to detail coupled with the ability to continuously monitor progress of plans, actions and other initiatives.
  7. Ability to manage deliverables and resources in a climate of change.
  8. Ability to effectively collaborate with teams in an international, multi-cultural, multi-disciplinary environment; separated by geographical locations and working in different time-zones.
  9. Ability to influence, motivate other people and adapt leadership style to a variety of situations.
  10. Ability to independently perform research and apply information from a broad range of sources.
  11. Excellent interpersonal skills with the ability to think and act quickly, sometimes under pressure and yet remain effective.
  12. Excellent communication (both oral and written), problem solving and analytical skills.
  13. Strong supervisory, organizational, management, and consultancy skills.
  14. Good negotiation, advocacy and conflict resolution skills.
  15. Proactive, flexible, resourceful and able to work independently with limited supervision.

Desirable:

  1. Knowledge of Project Management methodology and tools.
  2. Knowledge of basic accounting or financial controls.
  3. Knowledge of managing and/or working with teams including virtual and remote teams.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Moving forward in a changing environment
Respecting and promoting individual and cultural differences
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 74,913 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 5306 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

  • This selection may be subject to special recruitment procedures. Further details of these procedures shall be made available upon request to HQ_bos_recruitment@who.int.
  • This requisition may be used to fill other similar positions at the same grade level in different locations and for different contract types.
  • The location of positions may change either before the final selection decision or during the course of an assignment based on business needs.
  • The GSM Next Generation project is time-limited. (Selected internal candidates who already hold fixed-term or continuing appointments at the time of selection to the GSM Next Generation project will be reassigned at the end of this project.)
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • For information on WHO's operations please visit: http://www.who.int.
  • WHO is committed to workforce diversity.
  • WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
This vacancy is now closed.
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