Donor Relations Associate

This position is advertised open to internal and external applicants. Donor Relations Associate


Organizational Setting and Work Relationships


The Donor Relations Associate supports the Donor Focal Points in the donor group by ensuring that the recording and tracking of contributions (cash) is timely and accurate, while following up regularly to ensure that each contribution adheres to proper procedure. DRRM procedures regularly evolve and all staff must be flexible to adapt to and learn new rules. Donor Relations Associate jobs are based only in Geneva Headquarters, major donor capitals or Regional Bureaux
The incumbent is normally under the direct supervision of the Senior Donor Relations Officer. The donor group interacts with the rest of DRRM; thus the incumbent has regular exchanges with other staff in the Service. S/he also liaises directly with Bureaux and Divisions. Externally, the incumbent may have contacts with DRRM's working level counterparts at Permanent Missions in Geneva regarding meetings and some reporting issues.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties


- Prepare standard forms for funding submissions, revision requests and donor reports.
- Prepare/dispatch acknowledgement letter in response to donor's pledge.
- Assist in analyzing the donor pledge/agreement in view of extracting and reflecting appropriate information/details in the "Contribution Management" system.
- Record cash contributions accurately in "Contribution Management" system reflecting the donor's earmarking, reporting requirements, payment information and relevant conditions as specified in the donor's pledge/agreement.
- Ensure accurateness and completeness of supporting documents related to a particular contribution.
- Run receipt report related to donor payment from the ERP (AR), prepare thank you letter and liaise with finance.
- Follow-up on unpaid pledge and keep Finance informed of any required changes and actions.
- Liaise, as necessary, with Treasury, DRRM Income Management and Funding Analysis Unit and relevant DRRM Regional Focal Points.
- Assist in drafting correspondence.
- Set up and manage the filing system of all donors covered by the incumbent (eSafe and paper) and update multiple tables.
- Organise programmes of visits, meetings and the annual consultations with relevant governmental donors, as well as for donor missions to the field when required.
- Provide back-up for other Donor Relations Assistants and on particular issues for Donor Focal Points during their absence.
- Decide the priority of tasks.
- Raise Contribution Details (CD) in the ERP system.
- Draft internal and external correspondence regarding donor contributions.
- Follow-up with working level counterparts at Permanent Missions on details of contributions.
- Alert Donor Focal Points when deadlines are approaching.
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher


Field(s) of Education
Business Administration or other relevant field.



Relevant Job Experience
Essential
Knowledge of UN (specifically UNHCR) procedures. Excellent knowledge supported by training of MS Word, MS Excel PeopleSoft. Experience in English drafting and editing.
Desirable
Understanding of other computer software. Statistical and mathematical competencies or accounting skills. Relevant UNHCR learning programmes such as Effective writing.

Functional Skills

MS-Editing;
UN-UN Systems and Processes;
UN-UNHCR Operations, mandate, principles and policies;

Core Competencies
Accountability
Communication
Organizational Awareness
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation


Cross-Functional Competencies
Innovation and Creativity
Technological Awareness
Planning and Organizing

Language Requirements

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. Competencies as defined in Job Profile Knowledge of ''English'' is essential. Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

An eliminatory or complementary written test and oral interview may be administered.

Female candidates are encouraged to apply. The closing date for submission of applications is on Sunday 09 May 2021 (Mid-night Ethiopian time).