Support Manager - Kerman Based - Iran Nationals Only

Role and responsibilities:

The purpose of the Area Support Manager is to coordinate the support functions and provide sufficient support to relevant program in a complex and large Area Office and and make sure that staff comply with NRC and donor guidelines.
The following is a brief description of the role and responsibilities:

• Line management for support staff - Finance, HR & Admin and Logistics
  
• Member of the Area Management Group
  
• Provide input on operational support to the Area Plan of Action, and to coordinate and align operational support with programme plans at Area level
  
• Facilitate Area Support Budget, area level budgets, including support cost
  
• Facilitate trainings for programme staff on finance, logistics and HR procedures
  
• Responsible for technical capacity building of support staff (HR, Logistic/ICT and Finance)

Strategic Resource Management:
Contribute to the strategic direction of the Area Office for an efficient structure
Provide leadership of the Support Department and ensure all work as one team across the three provinces in Area South

Compliance and Internal Control:
Ensure that all rules, regulations, routines, procedures, SOPs are accessible to and known by all staff.
Perform regular spot-checks on supporting documentation to identify areas of improvement in regards of quality of documentation.
Lead on the preparation of Area Office donor, internal and external audit processes.

Systems and Procedures:
Responsible for ensuring that HR, finance, logistics and administration systems provide relevant and adequate support to the Area Office’s programmes throughout the whole project cycle.
Lead on the implementation at Area Office level of new procedures and roll-out of new systems.
Lead on the elaboration and regular update of the Master Support Budget at Area Office level.
Ensure coverage of Master Budget at all time and ensure that efficient, sustainable and flexible HR structures are in place.

Security:
Security focal point for Area South, responsible for monthly security reporting, supporting on updating the Area Security Risk Assessments and reporting security any security incidents to Country / Regional Office.
Provide support on organising relevant security trainings at the Area Office level, together with Country Security Manager

Required professional competencies:

• Previous experience working in a Finance, Logistics, HR position (or at least one of them)
  
• Solid knowledge of HR, finance and logistics routines in a humanitarian context
  
• Previous experience from working in complex contexts
  
• Documented results related to the position’s responsibilities
  
• Knowledge about own leadership skills/profile
  
• Fluency in English, both written and verbal
• Being a Kerman Province resident is a plus
  

Context/specific skills, knowledge and experience:

• Minimum 3 years of team management experience
  
• University degree in finance, administration or related field
  
• Experience from support position in a humanitarian/recovery context. Direct experience responding to natural disasters will be a plus
  
• Solid experience in Budget management, experience in establishing new procedures/ change management
  
• Excellent time management skills to meet tight deadlines 
  
  

Behavioral competencies:

• Strategic thinking
  
• Managing resources to optimize results
  
• Managing performance and development
  
• Empowering and building trust
  
• Initiating action and change