ICT Officer (ICT/IM )

Juba

Organization: UNOPS - United Nations Office for Project Services
Location: Juba
Grade: Junior level - LICA-8, Local Individual Contractors Agreement
Occupational Groups:
- Communication and Public Information
- Information Technology and Computer Science
Closing Date: Closed

Background Information - PSC

Peace and Security Cluster

The UNOPS Peace and Security Cluster (PSC) is a principal service provider in the field of mine action with the United Nations Mine Action Service (UNMAS), UNDP, UNICEF, Governments of mine-affected countries and other mine action partners. It is led by the Director, who has overall authority and accountability for the performance PSC on behalf of its clients. The Director is responsible for administering and providing oversight of the day-to-day management of the Project Field offices, both according to the client requirements and in line with UNOPS rules and regulations.

Background Information - Job-specific

The Mine Action Office in South Sudan is based in Juba and it supports the United Nations Mission in South Sudan (UNMISS) as well as the national demining authorities in coordinating Mine Action activities in South Sudan.

The program has been coordinating and providing quality assurance (QA) of all humanitarian mine action activities throughout South Sudan since 2004. UNMAS South Sudan’s’ current operations focus on hazardous area surveys, landmine and ERW clearance and destruction, route verification and clearance, emergency mitigation measures for improperly stored small arms and ammunition (SAA) (as required), Explosive Ordnance Risk Education for UN personnel, humanitarian partners and vulnerable groups, entry point control using Explosive Detection Dogs (EDD) and data management.

Functional Responsibilities

Purpose of assignment

Under the overall management and supervision of the UNMAS Chief of Operations and under the direct monitoring and support of the International ICT Officer, the National ICT/IM Officer is responsible for efficient and effective ICT management and support to the UNMAS Programme in South Sudan. In the discharge of duties, the National ICT/IM Officer liaises with UNOPS Programme support colleagues, in order to ensure best support.

Functional Responsibilities:

Information Management (IM) and Data Analysis
IT and Communication Support
Team Management
Capacity Development and Knowledge Sharing

Information Management and Data Analysis

Coordinate the Program's information management systems including IMSMA (Information Management System for Mine Action), associated databases and archives.
Provide support in monthly data audits to verify the relevance, integrity and quality of information.
Provide support in qualitative and quantitative data control in coordination with operations.
Perform regular system updates.
Ensure that information management products and reporting tools are adequately and accurately used by implementing parties.
Ensure that the information management system is operational and meets the needs of the program.
Control the distribution of data and relevant information management products to partners and establish processes for updating, transmitting and exchanging data.
Ensure compliance with operational procedures and standards for information management.
Provide support in preparation of lists, reports and spreadsheets and dashboards presenting information relating to explosive risks and the operations carried out.
Report any anomaly observed that could affect the functionality and accuracy of the information management system.
Support the installation and upgrade of the UNMAS LAN infrastructure, design, and configuration.
Support the continuity over the provision and administration of office automation services, mailing services, intern proxy services, anti-virus protection services, filling system services, database server ices and any other services as needed.
Ensure regular backups of the server’s data on a strict schedule as well as provision of data archives to requesting staff members.
Leverage Geographic Information Systems (GIS) for map production and geographic data management while promoting data standards and harmonized management of geographic data/information.

IT and Communication Support

Ensure updating and maintaining of the UNMAS intranet and Internet.
Support the emailing system of UNMAS through communication with the hosting company.
Provide support in maintenance of power protection schemes and equipment for the concerned IT communication and related equipment as well as maintenance procedures.
In collaboration with the International ICT Officer, apply modern IT technologies in support of IMSMA database analysis and reporting improvement.
Liaison with UNOPS HQ, and other relevant units, to determine hardware and software requirements.
Acting as effective UNOPS' liaison with the local UN partner agencies on issues relating to UNOPS ICT.

Team Management

Facilitate the engagement and provision of high quality results and services of the team supervised through effective work planning, performance management, coaching, and promotion of learning and development.
Supports the oversight, ensuring compliance by team members with existing policies and best practices.

Capacity Development and Knowledge Sharing

As a National ICT/IM Officer, support effective management and distribution of tasks within the IM team.
Support colleagues from the IM Section to build and maintain required level of understanding, knowledge and working practice within the ICT/SA background.
Maintain quality assurance of data on identified hazardous areas, victims and activities related to capacity development.
Provide support in training and advice, technical assistance to IM users and program partners.
Support the development of IM training tools, lead training courses delivered by stakeholders and partners.
New user’s (newcomers) training and introduction to UNMAS IT system. Provide technical support for newcomers (notebooks and desktops preparation – hardware and software).
Identify the needs or gaps where additional trainings should be performed to improve the IM understanding, data accuracy and timely reporting.

* CANDIDATES WITH NO UN OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY!

* QUALIFIED FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY!

Education/Experience/Language requirements

Education:

Advanced university degree (Master degree or equivalent) in information management system, Information Technologies, geomatics or other related fields. OR
A First level University degree (Bachelor’s Degree) in information management system, Information Technologies, geomatics or other related fields combined with 2 years of relevant experience OR
Secondary education (A High School or equivalent) combined with 6 years of relevant experience is required.

Experience:

Relevant experience is defined as experience in the field of information technology, Information Management and/or telecommunications and systems is required.
A minimum of two years of experience in the usage of MS Office, Database management and ArcGIS Software is required.
Experience using SQL Adobe CS is desired;

Language Requirements:

Fluency in English (speaking, reading & writing) is required.
Knowledge of another official UNOPS language is an asset

* CANDIDATES WITH NO UN OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY!
* QUALIFIED FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY!
* ONLY NATIONALS OF SOUTH SUDAN ARE ELIGIBLE TO APPLY!

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level and duration

Contract type: Local Individual Contractor Agreement (LICA)
Contract level: LICA-8 (ICS-8)
Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

* CANDIDATES WITH NO UN OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY! * QUALIFIED FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY!
* ONLY NATIONALS OF SOUTH SUDAN ARE ELIGIBLE TO APPLY

Please note that the closing date is midnight Copenhagen time
Applications received after the closing date will not be considered.
Only those candidates that are short-listed for interviews will be notified.
UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

This vacancy is now closed.
However, we have found similar vacancies for you: