Human Resources Associate, FT-G6, Jakarta, Indonesia

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

This job is found in WFP Indonesia for Jakarta Country Office. The job holders will report to WFP Representative/Country Director.

JOB PURPOSE

Working directly with the WFP Representative/Country Director the incumbent is to take the lead on Human Resources (HR) in the WFP Country Office and deliver a full range of HR support to ensure accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR service.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Support organizational design activities that enable senior management to define and organize structures and jobs and allocate people to the right places to improve efficiency.

2. Contribute to the effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts, and appropriate entitlements.

3. Support HR operational activities or projects that are aligned to business needs, following standard processes, and ensuring alignment with wider WFP policies.

4. Analyse and respond to queries from managers and staff, understanding their issues and ensuring policies, procedures, processes, systems, and tools are available and correctly applied to support them.

5. Provide assistance on a wide range of HR queries and follow up actions, to ensure consistent and high-quality HR services are delivered to WFP staff.

6. Review and compile a variety of data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, workforce, etc., to support analysis and reporting needs.

7. Support staff capability building, working with managers to understand individual skills and business requirements, and organizing development solutions which equip staff with the skills and knowledge required to meet current and future challenges.

KEY ACCOUNTABILITIES (Continue)

8. Provide support in building talent within WFP, working with managers to understand their needs and organizing solutions to recruit, retain and develop a high calibre workforce to deliver the business strategy.

9. Collate data and contribute to the preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.

10. Allocate responsibilities and support on-the-job learning and development to HR support staff, to ensure they have adequate knowledge of HR systems and procedures required to perform their duties and subsequently can contribute to the provision of effective HR services.

11. Support and deliver onboarding for new staff joining WFP, to ensure that relevant processes are followed and the conditions of terms of service are explained and understood.

12. Prepare a range of HR documentation required for the specific area of work (e.g. employment contracts, transfer/separation letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines.

13. Use HR management systems for reviewing, entering and updating a variety of HR data including monitoring various deadlines (e.g. contract expiration, PACE, etc), ensuring compliance with the established deadlines and accuracy of HR data.

14. Co-ordinate the maintenance of confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.

KEY ACCOUNTABILITIES (Continue)

15. Monitor staff deployment and handle related administrative actions including preparation of reports, to support efficient HR service enabling WFP to respond quickly to a crisis.

At this level job holders are expected to use initiative and knowledge within an area of expertise to independently respond to queries with general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders are expected to manage resources and coach and coordinate support staff.

STANDARD MINIMUM QUALIFICATIONS

Education: Bachelor’s degree or secondary school completion plus post-secondary certificate in Human Resources

Experience: 6 years of progressively responsible working experience, including at least 3 years in Human Resources.

Knowledge & Skills:

Familiarity with the use of the SAP software.
SAP (Systems, Applications, and Products) in Data Processing
 

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

• Familiarity with the use of an e-recruitment platform for HR.
• Experience with HR service operating standards across a range of contexts.
• Experience with provision of training to new staff on Human Resource rules and regulations and with responding to ad-hoc queries based on these rules and regulations.
   

Language: Fluency in both oral and written communication in English and Bahasa Indonesia is required – both orally and written.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
•  Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
•  Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
•  Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.

People

• Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
•  Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
•  Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
•  Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.

Performance

• Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
•  Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
•  Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
•  Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.

Partnership

• Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
•  Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
•  Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
•  Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfill the needs of internal and external partners.

TERMS AND CONDITIONS

Contract Type             : Fixed Term

Contract Duration        : 1 year

Duty Station                : Jakarta, Indonesia

Nationality                   : Indonesian

Monthly Salary            : As per UN salary scale

Number of post           : 01

DEADLINE FOR APPLICATIONS

7 March 2021

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Qualified female applicants are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.