Client Services Assistant

Atlanta

Organization: IRC - International Rescue Committee
Location: Atlanta
Grade: Level not specified - Level not specified
Occupational Groups:
- Administrative support
- Sales and Marketing
- Customer services
Closing Date: Closed

Provide a wide variety of direct client services through a trauma-informed framework that safeguards and promotes the dignity and self-determination of clients.
Connect clients with IRC and partner resources with a focus on clear and timely communication.
Work across teams (Employment, Health and Wellness, Resettlement, Education, Immigration) to communicate client information, advocate on their behalf, and support the coordination of services.
Ensure cross-departmental dissemination of intake information regarding newly enrolled clients.
Perform various administrative tasks including but not limited to financial reconciliations, requesting checks, and printing vouchers.
Coordinate and track the receipt and distribution of client documents and complete data entry procedures in accordance with program and organizational requirements.
Prepare client applications for Department of Family and Child Services (DFCS), Social Security, and related program enrollment documentation.
Develop and maintain partnerships with community organizations for client referrals as needed.
Satisfy recordkeeping requirements.
Other duties as assigned.