Assc Registr&Identity Mgmt Off

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Associate Registration and Identity Management Officer

Organizational Setting and Work Relationships

The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern (POC), thereby enabling actions to protect and to empower them. The Strategy invests in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The Data Transformation Strategy also includes UNHCR¿s forward learning action plan on digital identity and the importance of strengthening a trusted and secure digital platform to facilitate protection and solutions, assistance delivery and the inclusion of POCs in State systems and their increased access to services.

The Associate Registration and Identity Management Officer (ARIMO) will function under the direct supervision of a Senior Registration or Protection staff in the Section, Bureau or Country Operation.  The incumbent supports the management of UNHCR¿s registration and identity management-related activities in the region/ country. S/he may receive functional guidance from the Data Service, Headquarters.

The incumbent assists in the implementation of identity management including registration/enrolment-related activities. S/he will support the operationalization of registration, identity management and digital identity strategies such as the inclusion of refugees and asylum-seekers into host States¿ population registers and digital identity systems and the registration of birth, marriages, deaths and other vital events of forcibly displaced persons in the host Government¿s civil registry. The incumbent will also ensure that identity management practices are actively leveraged to support all UNHCR activities, including identification of specific needs, targeting and delivery of assistance, support to protection intervention, fraud mitigation and response, data protection, case management and conduct of durable solution processes.

The incumbent will also support digital identity activities (standard setting, pilots, projects or programmes) with the aim of increasing the trust in the identity credentials of POCs to increase access to humanitarian assistance, protection, solutions and public and private sector services (including connectivity and financial services) while ensuring the appropriate protection of their privacy and personal data. The position will also contribute to ensuring that there is reliable data and analysis relating to POCs¿ registration, identity management and digital identification at global, regional and country levels (as appropriate) including for strategy development and monitoring and evaluation.

The ARIMO supports field operations with alignment of registration, identity management, digital identity and case management standard operating procedures to global refugee registration and identity management system applications.

When posted to a country operation, the incumbent coordinates registration operations in the Field under the technical guidance of Registration and Digital Identity staff in Bureaux and the Global Data Service in order to promote regional and global consistency in registration, identity management and digital identity.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


Duties
- Assist in the implementation of registration, enrolment and digital identity strategies, for populations of concern in compliance with global and regional protection and inclusion objectives and priorities, ensuring that relevant standards are met, and appropriate methodologies and technologies are implemented.
- Provide technical support to staff on planned registration and digital identity management activities.
- Contribute to the development and dissemination of operational guidance, instructions and capacity-development initiatives, in accordance with policy and guidance disseminated by the Global Data Service in Headquarters.
- Design appropriate procedures and systems for assurance of quality registration data and conduct regular data quality and audit checks to monitor the accuracy of data collected, as well as a tool for identification and prevention of fraud.
- Provide post-deployment support and maintenance of the UNHCR refugee systems applications as required.
- Assist the country team to establish and strengthen internal digital identity, registration and identity management capacity and/or that of government counterparts to manage registration and maintain population data.
- Liaise with Digital Identity and Registration Section of the Global Data Service as necessary to facilitate registration and identity management activities in the region/ country.
- Advocate with and support government authorities to establish and strengthen fair and efficient registration and digital identification procedures and systems and that POCs¿ identity documents or credentials are recognised for the purposes of accessing humanitarian, public and private sector services.
- Establish linkages with key partners to implement appropriate case and data management approaches for efficient, accountable and standardized targeting and delivery of assistance and other programming and protection needs.
- Support the operationalization and negotiation with government and UN partners related to interoperability of external digital identification systems with UNHCR refugee registration and identity management systems.
- Liaise and actively engage with government, humanitarian and development actors, and the private sector to promote the inclusion of refugees and asylum-seekers into host States¿ population registers and digital identity systems and the registration of birth, marriages, deaths and other vital events of forcibly displaced persons in the host Government¿s civil registry.
- Support the collection of reliable data and the availability of effective analysis relating to POCs¿ registration, identity management and digital identification at global, regional and country levels (as appropriate) including for the purposes of strategy development and monitoring and evaluation.
- Monitor, document and report on registration and identity management activities at the regional/ country level, and report on the impact of support interventions to the management of operations.
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education
Law;
Development
Social Sciences;
Information Technology, with focus on Database Development, Data Management and Analysis;
Demography;
Geography;
Political Science;
Business Administration;
Humanities;
Statistics;   or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Certification Programme ¿ International Protection (CP-IP)
HCR protection Learning Programme
Training on Emergency Registration
Operations Data Management Learning Program
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential:
Understanding of the principles and concepts of international protection and UNHCR, including UNHCR¿s registration and identity management guidance and the Policy and Guidance on the Protection of Personal Data of Persons of Concern.
Desirable:
Technical expertise in registration, digital identity or biometric management systems. Experience with UNHCR¿s PRIMES applications. Familiarity with planning, programming, strategic planning, project development, budgeting and resource mobilization. Understanding of civil registration, national identity management or digital identification systems (including population registries) and digital identity technical standards. Demonstrated knowledge of UNHCR and interagency policies, standards, programmes and operations. Experience of devising data collection and analysis. Experience working with partners, including host and donor Governments, humanitarian and development partners.

Functional Skills
PR-Civil Registration;
PR-Individual Case Management;
PR-Protection related guidelines, standards and indicators;
DM-Data collection methodologies;
DM-Data Management;
(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. C001L2 - Accountability Level 2
C002L2 - Teamwork & Collaboration Level 2
C003L2 - Communication Level 2
C004L2 - Commitment to Continuous Learning Level 2
C005L2 - Client & Result Orientation Level 2
C006L2 - Organizational Awareness Level 2
M001L2 - Empowering and Building Trust Level 2
M003L2 - Judgement and Decision Making Level 2
X001L2 - Analytical Thinking Level 2
X003L2 - Technological Awareness Level 2
X005L2 - Planning and Organizing Level 2 <p>The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.</p>
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See below for this postion's Operational Context
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Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

- The incumbent needs to be conversant with all aspects of UNHCR's work including refugees, IDPs and statelessness issues.
- Good level of registration technical expertise and experience in relation to both refugee and IDP operations.
- Proven managerial and leadership skills and experience in managing relatively large teams of national staff.
- Ability to work collaboratively with  government counterparts in an extremely sensitive working environment.
- Inter-agency coordination skills in data management and other inter agency initiatives.
- Strong analytical, communication and inter-personal skills to ensure the timely flow of information to enhance delivery.
- Ability to work independently in a fast-paced environment requiring accuracy and high-quality results.
- Proven ability to work under extremely demanding and often stressful conditions.
- Ability to work in a multi-cultural Team and engender a vibrant team spirit.
- Pro-active mature attitude and ability to perform well under stress, albeit in less than ideal living and working conditions.
- Required is more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability to live and operate in hardship conditions.
- Mature level of cultural awareness. Sudan currently hosts over 813,306 South Sudanese refugees who have arrived in Sudan since December 2013, with over 265,000 having arrived at end of July 2020. In view of the shifting front lines, continued armed clashes, political instability and continuing food insecurity, a continuing steady yet significant flow of new arrivals into Sudan is expected during the remainder of the year and in 2021.
Since the beginning of 2014, an over 165,000 refugees have arrived in White Nile States at an average monthly rate of some 2,000. As a result, 157,154 South Sudanese refugees are currently hosted in Nine camps in the White Nile States as of 31 July 2020.
There are 3 border reception centers in WNS where first assistance is provided as well as transportation to the refugee camps. More than 20 aid agencies (UN, INGOs, NNGOs) are operating in WNS in a challenging operational context. The Refugee Working Group in WNS is co-led by UNHCR and the Commissioner for Refugees which is the host  Government counterpart delegated the responsibility for managing refugee affairs.  UNHCR's main priorities in WNS include emergency response to the ongoing refugee influxes from South Sudan and provision of protection and life-saving assistance to the most vulnerable refugees in the camps.

Under supervision of the Snr Protection Officer, the Associate Registration & Identity Management Officer will support the response to the protection challenges in the Nine camps hosting 157,154 refugees and strengthen the Office¿s response capacity on the ground. The UNHCR Sub Office Kosti is located in Kosti town and the UNHCR operational areas (9 camps and 3 reception centers) are 55-130 km away from Kosti.  Kosti is currently a Category E family Duty Station with an 8 week R&R cycle. Note that health, education and other facilities are sparse. Hygiene is an issue because water quality is not good. Some International staff stay in the UNHCR guesthouse while others rent private houses. There is an ongoing project to improve staff accommodation in various locations in Sudan including White Nile States. Kosti remains hot (at times very hot and dusty), with the rainy season running from mid-July to end August (or mid-September). Staff with allergies may be adversely affected by the dust. Medical and leisure facilities are very limited.  The electricity supply is erratic; UNHCR guest house however has alternative power supply through generators. Internet access is available. Staff members will be required to understand local cultural norms. Security Level II pertains in Kosti .
Staff sensitivity to local dress code is very important.
Assigned staff need to have completed the BSAFE & ASIF modules together with all other mandatory courses.

Criminality is low in Kosti. If own accommodation is arranged, International staff must ensure that their accommodation meet minimum Residential Security Risk Measures, including deployment of security guards. Although English is the only essential language, knowledge of Arabic would be an asset.

Please note that the closing date for advertisements in the Add.4 March 2020 Compendium is Monday 24 August 2020 (midnight Geneva time).