Protection Monitoring Manager

Introduction

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, non-governmental and non-denominational relief organization.

Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

Background

DRC has been operating in Greece since December 2015, providing support to the Greek Ministry of Migration Policy in ensuring dignified reception conditions for refugees and migrants arriving on Lesvos island. In March 2016, DRC expanded its operations in Athens, in response to the changing context and the build-up of refugee population on mainland Greece.

Purpose

Under the supervision of the Area Manager with technical support from the Protection Advisor, the FPM provides supervision, management and support to DRC protection staff (protection monitoring team, legal-aid and roving cultural mediator teams, PSS Specialist) in Attica. Moreover, s/he will ensure Protection mainstreaming in integration activities. S/he will be responsible for the overall supervision and implementation of DRC Protection activities in Attica, will coordinate the development and implementation of quality programs, providing on-going support to DRC staff, ensuring that DRC relevant policies and strategies are strictly adhered to.

Duties & Responsibilities

Management

• Support the recruitment and daily management of relevant Attica staff
• Ensure that all staff members have a good understanding of and adhere to DRC policies and Code of Conduct
• Provide technical support, supervision and guidance to the protection monitoring, legal-aid, and roving cultural mediators’ teams at the field level (incl. development of technical tools and guidance, tailored capacity building plans, training and on-the-job coaching and mentoring);
• Ensure positive and collaborative working relationships between team members, as well as strong collaboration and information mainstreaming between DRC teams/departments across Attica
• Undertake all financial, administrative, logistical and HR procedures

Program implementation

• Ensure timely and sound implementation of protection activities in relevant sites;
• Ensure preparation of sound work-plans for protection teams in the field;
• Ensure that staff adhere to general protection, child protection and GBV best-practices and professional standards and principles through capacity-building and on-the-job support;
• Ensure regular update of referral matrix/tools and documentation of protection tools, trackers, files and other means of verification by protection staff;
• Consolidate protection monitoring reports received from protection staff and draft periodic analysis
• Ensure that indicators to measure impact and performance on protection programme delivery are met
• Ensure that the project and associated activities are implemented in accordance with agreed strategies, principles, implementation plans, and donor requirements.
• Ensure that the implementation of projects complies with quality standards and is monitored in accordance with pre-defined objectives and indicators.

Program Development and Reporting

• Write and ensure the timely submission of high quality internal and external reports on project activities in compliance with internal DRC requirements and any relevant donor requirements;
• Identify gaps and contribute to new projects development, including both narratives and budgets, by coordinating and compiling inputs from other technical and support staff.
• Identify partnership opportunities and makes relevant suggestions. Provide inputs for partnership agreements and takes the lead in networking initiatives for the development of DRC protection activities in Attica
• Identify trends and proceeds with context analysis, so as to propose essential changes in approach and scope. Provide relevant inputs to the Area Manager and collaborates closely with the Protection Technical Advisor

Finance and Administration

• ​Support in the development of budgets and spending plans.
• Maintain a budget overview of all relevant projects and activities, monitors spending and ensures the timely utilization of all grants.
• Support teams to ensure full compliance with DRC and donor financial guidelines and policies.

Representation

• Attend all relevant fora and meetings/working groups, with the objective of making positive contributions to coordination and strengthening DRC’s position
• Identify and foster professional and constructive relationships with government and municipality authorities, as well as with all relevant actors and stakeholders throughout Attica
• Liaise with local implementing partners as required;

Required Qualifications

• University degree in international relations, management, human rights, social science or related field
• Minimum 5-7 years professional work experience with relevant projects and proven experience in managing interdisciplinary teams
• Professional fluency in written and spoken English is required;  professional fluency in written and spoken Greek is highly desirable
• Strong understanding of the refugee context in Greece, including legal framework, access to social rights and benefits, stakeholders and gaps
• Solid project management experience
• Extensive experience in representation and networking
• Excellent analytical and strategic skills

• Strong computer skills
• High professional ethics

Required Skills & Qualities

• Core Competencies of DRC:
  • Striving for excellence
  • Collaboration
  • Taking the lead
  • Communication
  • Demonstrating Integrity
• Ability to work in a multinational and multicultural environment
• Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff and other stakeholders
• Proactivity, with a sound commitment to teamwork and with a spirit of genuine collaboration
• Strong initiative and self-motivated, with a strong commitment to humanitarian principle and high sense of ethics
• Excellent communication skills, as well as patience and politeness, are needed
• Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required
• Multi-tasking and organizational skills is a must, and a good sense of humor

Terms & Conditions

• The contract will be under the Greek Labor Law (this is a national position)
• All allowances will be provided to the employees (Christmas, Easter, Vacation bonus)
• DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.
• The position will be based in Attika (Greece) and national terms and conditions apply

Application Process

Are you interested? Then apply for this position on line: www.drc.dk/about-drc/vacancies/current-vacancies. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.

DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability. DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process. However, applicants must be aware that DRC cannot systemically sponsor non-EU citizen or non-Greek resident for all the steps of legal process to get a work permit and/or a residency permit in Greece.

Applications close on the 24th of July 2020. Applications submitted after this date will not be considered.

Due to the urgency of the position, DRC has the right to recruit a candidate who matches the required profile before the above deadline.