Digital Communication and Outreach Specialist

Eligibility criteria

Minimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.

Description of task

Within the delegated authority and under the supervision of Head of Governance Unit or his/her designated mandated representative(s), the UNV Digital Communication and Outreach Specialist will:

Outreach and engagement

• Engage other UN agencies and development partners in order to encourage their contribution to the Community Support Platform and facilitate the publishing of their inputs/contributions;
• Work closely with the Community Outreach Partner to collect information and data for website content from communities, CSOs, NGOs, and UN Agencies (documents, pictures, press releases, etc.);
• Supervise the Community Outreach Partner;
• Communicate the website management procedure with related parties, in order to build up organization-wide knowledge sharing mechanism based on website platform;
• Liaise with other stakeholders to stay updated on new initiatives, solutions and developments;
• Liaise with other offices, UN external agencies and partners, to ensure accurate brand representation.

Website Management

• Create engaging content for platform, including, blog pieces, articles, newsletters, and videos.

• Facilitate, integrate and upload partners’ solutions, experiences and resources in the virtual platform, keeping it up to date;
• Engage with online community and respond to comments and requests.
• Initiate/propose website management procedures for the Community Support Platform website;
• Following the approved website management procedure, carry out administration tasks of uploading/updating information on webpage, manage website security settings etc.;
• Check the functioning of the platform and liaise with the web-master to solve possible problems or include any modification that might be needed for the good functioning of the platform;
• Analyze web traffic and relevant community metrics and systematically report performance.
• Relay community feedback to relevant internal stakeholders.

Communications

• Develop, plan and implement digital, social media and communications campaigns and strategies for the virtual community platform;

• Provide editorial assistance on the publication of news, stories and solutions on the platform.
• Edit and/or translate news and texts to be published on the virtual platform;
• Works closely with staff responsible for communication and website content and ensure collaboration with UNDP website content;
• Devise and implement community communication initiatives in partnership with community outreach partner;
• Monitor, track and report on feedback and online reviews;
• Stay up to date with digital technology trends;
• Any other tasks that might be assigned by the office.
• Any other related tasks as may be required or assigned by the supervisor.

Qualifications/Requirements Required degree level: Bachelor degree or equivalent Education - Additional Comments:

Bachelor’s degree in social sciences, international relations, communication and/or information management.

Required experience: 24 Months Experience remark:

• At least 2 years of proven work experience as in website management, digital and social media management or similar role
• Experience planning and leading online community initiatives
• Hands on experience with digital management, applications and content management systems
• Past experience in development organization is an asset

• Excellent oral and written skills; excellent drafting, formulation, reporting skills;
• Accuracy and professionalism in document production and editing;
• Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;
• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
• Advanced computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;
• Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;
• Sound security awareness;
• Have affinity with or interest in sustainable development, volunteerism as a mechanism for durable development, and the UN System.

Language skills:

• Portuguese(Mandatory), Level - Fluent
• Crioulo(Mandatory), Level - Fluent
• English(Optional), Level - Working Knowledge

Area of expertise: Database design, administration and maintenance, Translation and interpretation, Other information and telecommunications technology experience Area of expertise details:

• Digital management, applications and content management systems
• Ability to analyze and interpret website traffic
• Excellent oral and written skills; excellent drafting, formulation, reporting skills;
• Accuracy and professionalism in document production and editing;

Driving license: No Competencies values:

Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Planning and Organizing, Professionalism, Working in Teams

Application procedure:

* Not yet registered in the UNV Talent Pool?

First register your profile at https://vmam.unv.org/candidate/signup.

Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.

* Already registered in the UNV Talent Pool?

First update your profile at https://vmam.unv.org/candidate/profile.

Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.

! FOR National UN Volunteer assignments ONLY

This is a national UN Volunteer assignment, therefore only nationals of Guinea Bissau and legal residents in Guinea Bissau with a residency permit, the status of refugee or with the status of being stateless are eligible to apply. Don’t forget to tick the yes box for: “I am interested in serving as a volunteer in my own country.”

Application deadline : 22-7-2020

Female applicants are strongly encouraged;