Information Management and Reporting Officer

Eligibility criteria

Minimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.

Description of task

Under the overall guidance of the Senior Management and under the direct supervision of Communication Analyst and the Program Coordinator of the COVID-19 Response of UNDP, the UN Volunteer will be expected to perform the following tasks:

Information Management Responsibilities:

• Supervise and coordinate closely with national Community Volunteers to collect, reconcile and analyse the information on COVID -19 response workers in Liberia and escalate potential issues or discrepancies to the attention of the Program Manager/Coordinator.
  
  • Support Communication analysis, dissemination of relevant information on COVID-19 Response Workers (CRWS), including but not limited to:
    
    • Catalogue the number of CRWs by agency, location, and category.
    • Collate data from Community Volunteers, analyse, identify and address Information management gaps.
    • Coordinate/facilitate information sharing among RCO, UN agencies, Government, NGOs etc;
    • Coordinate interagency information management activities at the all levels relating to the fight against COVID-19.
    • Coordinate country-based information to ensure consistency and coherence in information dissemination.
    • Establish and maintain information databases that consolidate, analyse and report/disseminate information critical to decision-making for the National COVID-19 Coordinator and the UNCT.
    • Prepare Situation reports in the area under his/her responsibility.
    • Organize workshops to raise awareness about the specific roles and functions of community in the fight against COVID-19.
    • Support the design of Risk Communication and Prevention materials (flyers, posters as well as audio-visual material for dissemination.
• Collaborate closely with the WHO/UN Information and Database Management Volunteer responsible for creating and maintaining the database for the Payment Programme for COVID-19 Response Workers.
  
  • Feed information into the database in real time and ensure accuracy of information collected; and
  • Provide feedback regarding database to ensure ease of use and continuity.
• Develop reports, analysis or policy briefs regarding the programme and conduct trainings for partners on the process/database, as requested.

Partnership Development and Relationship-Building:

• Assist Programme Manager/Coordinator to build relationships with UN partners (national governments, ministries, civil society actors, among others) and represent the Program Manager/Coordinator, as necessary.
• Work with UN agencies to ensure dynamic and coordinated communication on the COVID-19 response, particularly regarding Community Engagement.
• Ability to determine and assess partner needs and report to the Program Manager/Coordinator
• Develop system for data collection from partners to feed into regional database created.
• Establish linkages among the local communities, development partners and the Community Volunteers.
• Support to increase the representation/participation of women and socially excluded groups in the COVID-19 response.
• Collaborate with partners regarding CRWs locations and engagement with the communication.
• Contribute to design of reports and information dashboards.

Management support:

• Support the payments- strengthening strategy as part of essential services.
• Support to monitoring, evaluation and learning and reporting for internal and external stakeholders on the implementation and evolution of the payment system strengthening strategy.
• Take minutes and prepare presentations and documents for internal meetings and/or with external parties and stakeholders.
• Support dedicated personnel in the field as well as in office, through the compilation of relevant materials
• Support Programme Manager with data relevant to the work and needs of CRWs, in each location, agency responsible for payments, etc.

Communication:

• Ensure all data and documents are in a secure and organized repository and the production and dissemination of tools as well as regular news updates.
• Ensure and coordinate functioning communication mechanisms with all agencies, making sure that all key actors involved in the process have and share all relevant information, reaching decision-makers in a timely-manner.
• Take primary responsibility for payments’ stakeholders communications.
• Record lessons learnt to strengthen resilience in crisis management over time to the national Governments.

Qualifications/Requirements Required degree level: Bachelor degree or equivalent Required experience: 24 Months Experience remark:

• With Bachelor’s degree, must have work experience of 2 years in related field, preferably in developing countries and/ or in management capacity: previous experience as a volunteer and/or promotion of volunteerism will be an asset.
• Experience with partnership development or management, some financial management or cash transfer experience, and/or staff management is an asset.
• Excellent reasoning and reporting skills are essential. Must be able to report information to partners and the public in a diplomatic and nuanced way.
• Experience in with institutional communication in a crisis background is preferred.
• Solid computer skills, including full proficiency in various MS Office applications (Excel, Word etc) and other IT applications and office technology equipment;
• Ability to perform duties under stress and in insecure, isolated and potentially hostile environments;
• A demonstrated ability to work effectively in a multi-cultural and dynamic environment;
• Have affinity with or interest in humanitarian relief, crisis situations, volunteerism as a mechanism for durable development, and the UN System.

Language skills:

• English(Mandatory), Level - Fluent

Area of expertise: Public information and reporting, Other communications related experience, Crisis and conflict prevention, mitigation, resolution and reconciliation Driving license: No Competencies values:

Accountability, Adaptability and Flexibility, Building Trust, Commitment and Motivation, Communication, Integrity, Professionalism, Respect for Diversity, Self-Management, Working in Teams

Application procedure:

* Not yet registered in the UNV Talent Pool?

First register your profile at https://vmam.unv.org/candidate/signup.

Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.

* Already registered in the UNV Talent Pool?

First update your profile at https://vmam.unv.org/candidate/profile.

Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.

NB: This is a national UN Volunteer assignment, therefore only nationals of Liberia and legal residents in Liberia with a residency permit, the status of refugee or with the status of being stateless are eligible to apply. Don’t forget to tick the yes box for: “I am interested in serving as a volunteer in my own country.”

Application deadline: 16/07/2020