Senior Project Manager - IT

IMPORTANT NOTICE\: 

- The deadline for applications is indicated in local date and time.

- This post is a project post.

1. Organizational Setting

   The post is located in the Operations and Support Section of the PCT Information Systems (PCTIS) Division. The Division collaborates with customers, third party suppliers and infrastructure teams and end users. The Section implements the service management framework for the portfolio of business applications supporting the PCT, a highly successful patent filing treaty. The Section coordinates with the application development teams, infrastructure teams and end users.  It delivers service desk, information architecture, release and deployment coordination and systems operation services to the PCT.
   

2. Purpose Statement

   WIPO/PCT is embarking on a large IT transformation, involving projects such as IT infrastructure migrations, technical and organizational transformations and architecture review, namely the Resilient and Secure Platform (RSP) program.
   
   As WIPO is adopting a Public Cloud strategy, the main role of the incumbent is to manage a key project under the RSP Program, namely the Cloud Infrastructure delivery. The incumbent will be responsible for implementing business or technology driven strategies for the PCT, identifying the needs, acquiring and utilizing the necessary resources and skills, coordinating activities with various development and business teams, within agreed parameters of costs, timescales and quality.

3. Reporting Lines

   The incumbent works under the supervision of the Head of Operations and Support Section

The incumbent will perform the following principal duties\:

a.  Oversee the definition, documentation and successful completion of all phases of complex projects; identify, analyze, plan and design project objectives, approach and scope based on business needs; manage the implementation, documentation against agreed project management standards and realization of benefits for key business technology projects.

b.  Monitor project milestones, and key performance indicators; identify and resolve potential issues; track actual vs. projected expenses, analyze variances, and forecast expenditures; propose project risk remediation to project boards for review and decision-making; develop dashboards and other monitoring tools to track and effectively communicate implementation progress.

c.  Ensure the project is using best practice and keep abreast of technology developments in the context of complex Cloud migration initiatives.

d.  Collaborate with all project stakeholders, taking into consideration their views and addressing issues; ensure that products and services are aligned with expectations and business needs.

e.  Lead and supervise the project team consisting of internal project team members and external service providers; empower and motivate the team and encourage a sustainable pace with high levels of quality; monitor and evaluate team performance against plans.

f.   Participate in the elaboration of documents for tendering exercises, evaluate responses and coordinate the selection of service providers and vendors.

g.  Provide support for the preparation of WIPO Program and Budget and Performance Reports, with an emphasis on data validation and analysis related to the RSP Program activities and its related projects.

h.  Perform other related duties as required.

Education

Essential

Advanced university degree in business administration, finance, economics, computer science, or a related discipline.  A first-level university degree in one of the aforementioned disciplines plus two years of relevant experience in addition to the years of experience requested below may be accepted in lieu of an advanced university degree.

Certification in project or program management such as PRINCE2 and/or MSP. 

Desirable

Certification in leading Cloud Service Providers (AWS, Azure, Google Cloud).

Certification in Program Management methodology (MSP).

Experience

Essential

At least seven years of relevant experience including at least two years of experience in infrastructure migration in Cloud environments.

Experience with managing medium to large-scale projects using industry standard program and project management methodologies and tools.

Desirable

Experience in managing business technology projects and programs in the areas of Application Development/Implementation, involving the processing of sensitive information across multiple IT and business teams.

Language

Essential

Excellent knowledge of written and spoken English.

Desirable

Knowledge of other PCT publication languages (Arabic, Chinese, French, German, Japanese, Korean, Portuguese, Russian and Spanish).

Job Related Competencies

Essential

Excellent Project and Change Management skills.

Excellent knowledge of Public Cloud landscape and latest technology developments.

Knowledge of project management frameworks and leading tools in the areas of estimation and cost management, cost benefit analyses, business case development and business value demonstration.

Excellent analytical skills.

Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multi-cultural environment with sensitivity and respect for diversity.

Desirable

Knowledge of enterprise and security architecture principles and models in Cloud environments.

Knowledge and understanding of server and network security.

Ability to use database models (SQL DB/Oracle).

Knowledge of application development and DevOps.

1. Communicating effectively.

2. Showing team spirit.

3. Demonstrating integrity.

4. Valuing diversity.

5. Producing results.

6. Showing service orientation.

7. Seeing the big picture.

8. Seeking change and innovation.

9. Developing yourself and others.

    

    

Mobility\:  WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization.  Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station.

Annual salary\:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.  Please note that this estimate is for information only.  The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice.  The figures quoted below are based on the November 2019 rate of 76.7%

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

Additional Information

Initial period of one year, renewable, subject to funding and satisfactory performance.  Fixed-term appointments granted for approved projects shall be for a period whose minimum and maximum duration are tied to the funding and terms of reference of the project.  The overall duration of a fixed-term appointment for a project shall normally not exceed five years.  Fixed-term appointments granted for approved projects shall not be converted to a permanent or continuing appointment.

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

The Organization reserves the right to make an appointment at a grade lower than that advertised

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By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.

Additional testing/interviewing may be used as a form of screening.  Initial appointment is subject to satisfactory professional references.

Additional background checks may be required.