Human Resources Assistant - SC 5, Banjul (1)

Banjul

Organization: WFP - World Food Programme
Location: Banjul
Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
Occupational Groups:
- Human Resources
- Administrative support
Closing Date: Closed

TERMS OF REFERENCE

Title of post: Human Resources Assistant SC 5

Type of contract: Service Contract (SC)

Unit/ division: Human Resources

Duty Station Banjul, The Gambia

Duration: 12 months, with a possibility of extension.

Why work at WFP?

SAVING & CHANGING LIVES ❤

Make a difference, the world will notice.

We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future!

GLOBAL COMMUNITY 🌍

Build bridges that unite people across the world. Being part of a global, diverse and

multicultural community like WFP, will continuously expose you to new ideas and

perspectives.

UNLIMITED POSSIBILITIES 💡

Unlock possibilities you never thought you'd find.

WFP goes anywhere it is needed and does whatever it takes to get the job done.

Join us to make a difference!

For more details about WFP contractual modality and salary, please follow this link: https://icsc.un.org/

CONTEXT AND OBJECTIVES OF POST

The World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. In The Gambia, WFP has been supporting the government in schools feeding since 1970. In 2012, WFP in collaboration with the government embarked on a three-year food security project called Improving Food Security through Crop Production Intensification and School Feeding Programme was launched with EU support. The main aim of the project was to increase household food security and income of participating farmers and enhance nutritional status of targeted school children. School Feeding is the largest social safety-net in The Gambia.

Continuation on building on WFP’s experience of more than 40 years in the Gambia, school feeding provides support for the establishment of a sustainable, nationally owned home-grown school feeding (HGSF) programme, where food supplied to the schools would be sourced from local smallholder farmers.

This was done by reinforcing capacities at the central, regional and community levels for home grown school feeding implementation and management. It was jointly implemented with The Government building capacity for school feeding in the targeted regions, to improve enrolment and retention in early childhood development centers and the basic education cycle.

The current programme structured as the Country Strategic Plan (CSP), was developed in consultation with all major stakeholders, and started in January 2019 through to 2021, provides the following strategic shifts; (i) alignment of country portfolio to the National Social Protection Policy; (ii) increased focus on capacity strengthening and national ownership of the SMP, assisting the government to improve modalities and absorb part of the caseload, while providing management and monitoring support; (iii) an integrated resilience intervention, converging nutrition, support to smallholder farmers and resilience buidling activities to enhance community assets, while providing conditional transfers to those at risk during the lean season; and (iv) field-level implementation to technical capacity support to national government in early warning systems and preparedness.

WFP is currently seeking a qualified candidate to take up functions of the Human Resources Assistant SC5 position. The purpose of this position is to perform a range of HR tasks to support accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.

Under the direct supervision of the Human Resources Officer, the incumbent will be expected to take responsibility for the completion of a full range of HR activities requiring some interpretation of standard guidelines and practices. Incumbent will be expected to recommend a course and provide guidance to other staff on HR related matters.

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

Provide assistance on general HR queries and follow up actions, to ensure consistent and high-quality HR services are delivered to clients.
Provide guidance and on-the-job training to other staff, to support their development and increased knowledge of HR systems and procedures required to perform their duties.
Liaise with other internal units/offices on HR related matters, i.e. payroll, contracts, etc. and provide necessary information in order to enable timely HR services.
Extract and compile HR data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, to support analysis and reporting needs.
Provide administrative support in various HR activities in the areas of work allocated by the professional officer including on boarding of new staff members in compliance with relevant processes and procedures.
Maintain confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.
Draft various HR documentation required for the specific area of work (e.g. employment contracts, transfer letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines.
Use HR management systems for entering and updating a variety of HR data including assistance in monitoring various deadlines (e.g. contract expiration, Performance Evaluation, etc.), ensuring compliance with the established deadlines and accuracy of HR data.
Support staff deployment and related administrative actions including preparation of basic reports, to facilitate efficient HR service enabling WFP to respond quickly to a crisis.

FUNCTIONAL CAPABILITIES:

Capability Name	Description of the behaviour expected for the proficiency level
Employee orientation	Demonstrates a developed understanding of the various employee contexts and needs when applying and adapting HR policy and practices, to best meet employee needs. Takes initiative and identifies suitable solutions when partnering with employees and local Country Office management.
HR Expertise & Policy Knowledge	Is able to interpret and apply detailed knowledge of HR policies, operational processes, leading HR practices and internal regulations, within a complex organizational context, to provide guidance to employees and implement solutions within area of responsibility.
Business Knowledge & Partnership	Applies advanced knowledge of WFP's organizational and HR strategic objectives, as well and operational complexities, in order to ensure alignment of HR support within own area of responsibility. Establishes and maintains internal network on an ongoing basis, to develop understanding of organizational challenges and local teams context and therefore, ensure focus on local priorities and people.
Enabling Talent Management Solutions	Demonstrates a advanced knowledge of WFP HR solutions within area of responsibility. Applies this, along with an in-depth understanding of the end user context, to plan, coordinate and manage effectively the implementation and execution of HR solutions.
HR Operations Management	Demonstrates understanding of HR operations impact on the broader organisational context. Proactively identifies opportunities for HR operational improvement and creates work plans to implement changes.

4Ps CORE ORGANISATIONAL CAPABILITIES:

4P Theme	Capability Name	Description of the behaviour expected for the proficiency level
Purpose	Understand and communicate the Strategic Objectives	Helps teammates articulate WFP’s Strategic Objectives.
	Be a force for positive change	Suggests potential improvements to team’s work processes to supervisor.
	Make the mission inspiring to our team	Explains the impact of WFP activities in beneficiary communities to teammates.
	Make our mission visible in everyday actions	Articulates how own unit’s responsibilities will serve WFP’s mission.
People	Look for ways to strengthen people's skills	Trains junior teammates on new skills and capabilities.
	Create an inclusive culture	Seeks opportunities to work with people from different backgrounds.
	Be a coach & provide constructive feedback	Serves as a peer coach for colleagues in same area of work.
	Create an “I will”/”We will” spirit	Tracks progress toward goals and shares this information on a regular basis with supervisor.
Performance	Encourage innovation & creative solutions	Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
	Focus on getting results	Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
	Make commitments and make good on commitments	Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
	Be Decisive	Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
Partnership	Connect and share across WFP units	Suggests opportunities for partnering with other units to supervisor.
	Build strong external partnerships	Identifies opportunities to work with colleagues and partners in the field towards common goals.
	Be politically agile & adaptable	Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
	Be clear about the value WFP brings to partnerships	Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

Has managed and implemented HR policy and procedures in line with WFPs operating standards
Has conducted specific HR Services activities such as payroll administration, aspects of recruitment and interviews administration
Has provided ad-hoc guidance to less experienced staff members
Has provided briefing to new recruits as part of the onboarding process

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable. A university degree will be an added advantage.

Language: Fluency (level C) in English language: Fluency in both oral and written communication.

QUALIFIED FEMALE CANDIDATES ARE ENCOURAGED TO APPLY.

Only Gambian nationals or holders of valid residence and work permits are eligible to apply for this position.
Applications are to be submitted and received online and in English language only.
WFP will apply a rigorous and transparent selection process including thorough assessment of technical skills to ensure the best candidates are selected for the job. Please ensure that your application contains accurate and complete information on academic qualifications, employment record and language skills.
Canvassing of any sort is strictly prohibited and will lead to automatic disqualification of the concerned applicant.
Only shortlisted candidates will be contacted.