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Business Support Assistant (Admin), SC 4, Banjul

Banjul

  • Organization: WFP - World Food Programme
  • Location: Banjul
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Operations and Administrations
    • Administrative support
    • Sustainable trade and development
    • Sustainable Business Development
  • Closing Date: Closed

TERMS OF REFERENCE

 

Title of post:                   Business Support Assistant (Admin)

Type of contract:            Service Contract (SC)

Unit/ division:                Administration

Duty Station                   Banjul, The Gambia

Duration:                        12 months, with a possibility of extension.

 

Why work at WFP?

 

SAVING & CHANGING LIVES

 

Make a difference, the world will notice.

We are driven by our mission to fight world hunger and feed people’s dreams of a brighter future!

 

GLOBAL COMMUNITY 🌍

 

Build bridges that unite people across the world. Being part of a global, diverse and

multicultural community like WFP, will continuously expose you to new ideas and

perspectives.

 

UNLIMITED POSSIBILITIES 💡

 

Unlock possibilities you never thought you'd find.

WFP goes anywhere it is needed and does whatever it takes to get the job done.

 

Join us to make a difference!

For more details about WFP contractual modality and salary, please follow this link: https://icsc.un.org/

 

CONTEXT AND OBJECTIVES OF POST

 

The World Food Programme (WFP) is the world's largest humanitarian agency, fighting hunger worldwide. In The Gambia, WFP has been supporting the government in schools feeding since 1970. In 2012, WFP in collaboration with the government embarked on a three-year food security project called Improving Food Security through Crop Production Intensification and School Feeding Programme was launched with EU support. The main aim of the project was to increase household food security and income of participating farmers and enhance nutritional status of targeted school children. School Feeding is the largest social safety-net in The Gambia.

Continuation on building on WFP’s experience of more than 40 years in the Gambia, school feeding provides support for the establishment of a sustainable, nationally owned home-grown school feeding (HGSF) programme, where food supplied to the schools would be sourced from local smallholder farmers.

This was done by reinforcing capacities at the central, regional and community levels for home grown school feeding implementation and management. It was jointly implemented with The Government building capacity for school feeding in the targeted regions, to improve enrolment and retention in early childhood development centers and the basic education cycle.

The current programme structured as the Country Strategic Plan (CSP), was developed in consultation with all major stakeholders, and started in January 2019 through to 2021, provides the following strategic shifts; (i) alignment of country portfolio to the National Social Protection Policy; (ii) increased focus on capacity strengthening and national ownership of the SMP, assisting the government to improve modalities and absorb part of the caseload, while providing management and monitoring support; (iii) an integrated resilience intervention, converging nutrition, support to smallholder farmers and resilience buidling activities to enhance community assets, while providing conditional transfers to those at risk during the lean season; and (iv) field-level implementation to technical capacity support to national government in early warning systems and preparedness.

WFP is currently seeking a qualified candidate to take up functions of the Business Support Assistant (Admin) SC 4 position.

 

Under the direct supervision of the Administration Associate, the incumbent will be expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.

 

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

  1. Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
  2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.
  3. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
  4. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.
  5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
  6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
  7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
  8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
  9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

 

4Ps CORE ORGANISATIONAL CAPABILITIES:

 

 

4P

Theme

 

Capability Name

 

Description of the behaviour expected for the proficiency level

 

Purpose

Look for ways to strengthen people's skills

Helps teammates articulate WFP’s Strategic Objectives.

Be a force for positive change

Suggests potential improvements to team’s work processes to supervisor.

Make the mission inspiring to our team

Explains the impact of WFP activities in beneficiary communities to teammates.

Make our mission visible in everyday actions

Articulates how own unit’s responsibilities will serve WFP’s mission.

 

People

Look for ways to strengthen people's skills

Trains junior teammates on new skills and capabilities.

Create an inclusive culture

Seeks opportunities to work with people from different backgrounds.

Be a coach & provide constructive feedback

Serves as a peer coach for colleagues in same area of work.

Create an “I will”/”We will” spirit

Tracks progress toward goals and shares this information on a regular basis with supervisor.

 

Performance

Encourage innovation & creative solutions

Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.

Focus on getting results

Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.

Make commitments and make good on commitments

Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.

Be Decisive

Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

 

Partnership

Connect and share across WFP units

Suggests opportunities for partnering with other units to supervisor.

Build strong external partnerships

Identifies opportunities to work with colleagues and partners in the field towards common goals.

Be politically agile & adaptable

Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.

Be clear about the value WFP brings to partnerships

Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

 

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

 

Education:

Completion of secondary school education.

Experience:

Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills:

  • Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
  • Knowledge of work routines and methods in order to complete processes under minimal supervision.
  • Uses tact and courtesy to give and receive information to a wide range of individuals.
  • Ability to identify data discrepancies and rectify problems requiring attention.
  • Ability to offer guidance or basic on-the-job training to more junior staff.

Language:

Fluency (level C) in English language: Fluency in both oral and written communication.

 

 

QUALIFIED FEMALE CANDIDATES ARE ENCOURAGED TO APPLY.

 

    • Only Gambian nationals or holders of valid residence and work permits are eligible to apply for this position.
    • Applications are to be submitted and received online and in English language only.
    • WFP will apply a rigorous and transparent selection process including thorough assessment of technical skills to ensure the best candidates are selected for the job. Please ensure that your application contains accurate and complete information on academic qualifications, employment record and language skills.
    • Canvassing of any sort is strictly prohibited and will lead to automatic disqualification of the concerned applicant.
    • Only shortlisted candidates will be contacted. 

 

-------- WFP has zero tolerance for any form of discrimination ……...

 

This vacancy is now closed.
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