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Snr HR Associate

Amman

  • Organization: UNHCR - United Nations High Commissioner for Refugees
  • Location: Amman
  • Grade: Administrative support - GS-7, General Service - No need for Higher Education - Locally recruited position
  • Occupational Groups:
    • Human Resources
    • Administrative support
  • Closing Date: Closed

This position is advertised open to internal and external applicants. Only applicants who have internal status are eligible to apply to vacancies that have been advertised only internally. An applicant who has internal status is a staff member holding an indefinite or fixed-term appointment in any duty station in a specific country that has been appointed by the Deputy High Commissioner or designated representative through the AC or previous joint staff-management bodies (i.e. APPC).
Former UNHCR General Service staff members, having held an Indefinite or FTA appointment for an uninterrupted period of at least one year may apply for internally advertised vacancies at their previous grade or equivalent or one grade above, if the seniority requirements are met, for a period of two years following separation.

An external applicant is an individual who does not hold an indefinite or a fixedterm appointment and/or has not been appointed to a UNHCR position through the AC or previous joint staff-management bodies. In order to be considered, an external applicant must comply with all eligibility requirements for employment in accordance with the prevailing legislative requirements in the country. Senior Human Resources Associate

Organizational Setting and Work Relationships
The Senior Human Resources Associate supports the UNHCR¿s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR¿s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.

The Senior Human Resources Associate provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care in the area of responsibility (AOR). The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.

The Senior Human Resources Associate is usually supervised by the Associate HR Officer, HR Officer or another HR or admin staff. This position can be located in a Country Operation, Multi-Country Office, Regional Bureau or Headquarters. The incumbent supervises some support staff. The supervisor provides the incumbent with regular guidance. The incumbent works quite independently on regular assignments with an oversight from the supervisor, assisting him/her in personnel administration and other HR related matters.

The incumbent may maintain a direct working relationship with a number of units within the Division of Human Resources (DHR).
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All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

Human Resources Operational Support:
- Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include:
- Administration of recruitment, assignment and separation of local staff in the AOR, in accordance with UN/UNHCR rules and procedures.
- Update of personnel records in the Office, including MSRP entries into HR module where required.
- Assisting with recruitment and other procedures related to affiliate workforce.
- Contribution to workforce planning activities.
- Provision of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
- Enforce compliance with UNHCR¿s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.

Assignments and Talent Acquisition:
- Coordinate the recruitment of local staff including the issuance of vacancy notices and screening of the application. Prepare submissions for the review by the Assignments Committee (AC).
- Assist in organizing outreach campaigns to attract diverse applicants.

Advice to staff and contribution to an inclusive work environment:
- Build dialog and outreach with staff; answer questions, and provide information to staff as to where to go for help or ask questions.
- Advise staff members and affiliate workforce on their rights, obligations, benefits and entitlements, and assist them in interpreting UN/UNHCR staff rules and regulations.
- Assist in provision of on-boarding, induction, re-integration into the workplace and off-boarding to colleagues.
- Be proactive in identifying issues, themes and patterns affecting the workforce¿s health and welfare, including sexual harassment and abuse of authority.
- Assistance in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.

HR policies and inter-agency:
- Enforce compliance with UNHCR¿s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.
- Participate in the ICSC survey on living conditions and classification of duty stations as well as in the UN Country Team local staff salary survey and other local inter-agency HR-related fora and initiatives.

Duty of Care:
- Assist in the security and medical evacuations of UNHCR personnel. Maintain daily tracking record of staff and families to provide accurate information in case of emergency.
- Administer UNHCR medical insurance plan for locally recruited staff.

- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G7 - 11 years relevant experience with High school diploma plus Advanced Training/Certificate

Field(s) of Education
N / A
or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses
Business Administration, Office Management, Human Resources Management
or related field.
(Certificates and Licenses marked with an asterisk* are essential)


Relevant Job Experience
Essential:
Experience working in Human Resources. Knowledge of general HR policies, processes and systems.

Desirable:
Experience in HR information technology systems and tools. Experience working with the United Nations. Experience working in a multi-cultural setting.

Functional Skills
HR¿Human Resources
UN-UN/UNHCR Administrative Rules, Regulations and Procedures
IT-Computer Literacy*
Provision of technical HR advice
HR-Administer/manage a large number of staff, preferably within the UN
Talent development
Relationship Management
Learning Agility
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. Competencies as defined in Job Profile
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See below for this postion's Operational Context
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If the Operation Context is available for this job vacancy it can be found  by either:

a) Selecting the "Operational Context" hyperlink present at the top of the Job Description.

                                                                        OR

b) Cutting and pasting the URL shown below into a new web page.
https://intranet.unhcr.org/intranet/unhcr/en/home/staff_resources/appointments_and_postings.html

The closing date for this vacancy in on 18 November 2019, Midnight Geneva Time.
This vacancy is now closed.
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