Management Advisor, Coordinator of the Management Consulting Team
New York City
- Organization: UNDP - United Nations Development Programme
- Location: New York City
- Grade: Senior level - P-5, International Professional - Internationally recruited position
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Occupational Groups:
- Operations and Administrations
- Managerial positions
- Closing Date: Closed
Background
Duties and Responsibilities
- Leadership and development of the MCT core team and advisor network.
- Coordination of management consulting services and client relationship management.
- Quality assurance of management consulting engagements and knowledge creation.
- Leadership of complex management consulting engagements.
- Substantive contributions to UNDP’s integration and management practices.
Leadership and development of the MCT core team and advisor network
- Build a team of high-performing management advisors and specialists with the composite skill sets to provide dedicated support UNDP offices with high-impact management challenges and to deliver tangible results.
- Curate roster of UN/DP experts and external resource people to facilitate time-bound deployments of multifunctional teams.
- Marshal technical resources for internal management consulting engagements, including building relations and partnerships with private sector and other non-UN organizations with an aim to collaborate on bringing innovation to the management practice and become a knowledge and resource broker for the organization.
- Curate and assign MCT engagements to the team, using also internal and external rosters of experts.
- Ensure continuity of the MCT resource base and network advisory model for UNDP’s evolving business needs and business development approach to the provision of operations and management advisory services to the UN Development System (UNDS) and external development actors.
- Strengthen the existing network of internal UNDP Programme and Operations Managers on business transformation and change management, including preparation and facilitation of structured knowledge exchange initiatives and applied learning through management consulting engagements.
- Ensure that the collaborative tools of the Management Consulting Team (intranet, workspace, network, outreach and communications channels etc.) are being updated and improved.
- Promote access to best available expertise and organizational learning for MCT staff.
- Manage UNDP’s internal management consulting platform through which offices/units may request support services, and UNDP executive leaders can leverage dedicated resources to drive the refinement and realization of high-impact business transformation and organizational change agendas.
- Provide forward-looking analysis on organizational performance to UNDP’s Executive and Country Office leaders to highlight priority areas for change management and business transformation engagement.
- Scope managing consulting engagements with clients to ensure a deep understanding of business challenges and opportunities and an effective roadmap for organizational change.
- Develop technical proposals, implementation plans, and communication/engagement strategies to be used by clients in managing change.
- Provide guidance to external consultants supporting business transformation and organizational change in UNDP.
- Ensure engagement teams deliver high-quality analysis and actionable recommendations in the delivery of end of engagement products.
- Follow through with engagement clients to ensure recommendations.
- Serve as an authoritative resource person for organization-wide change management and business transformation practices, earning the confidence of internal stakeholders and external clients and evaluators.
- Contribute to innovation in the management practice in UNDP through research and development, distillation of industry best practices and engagement of management practitioners.
- Showcase corporate and field management challenges and solutions to which HQ may need to adapt or integrate into future policy positions.
- Contribute to the development of quality content for the UNDP Management Practice and drive substantive and pragmatic debate and exploration of management issues in UNDP’s internal communication and collaboration fora.
- Lead high risk and high impact consulting engagements applying risk mitigation measures of UNDP’s change management practice.
- Ensure appropriate stakeholder consultation protocols and management of processes in which the political economy landscape is difficult to navigate.
- Formulate consulting proposals and business cases for transformative initiatives within UNDP, which may be transformative and constructively disruptive as needed.
- Design and facilitate business transformation and change management task teams, corporate initiatives, and/or internal knowledge sharing workshops which are focused on driving systems change.
- Manage the public image of UNDP in relation to internal change management and the integrity of organizational change investments.
- Serve as an integral member of joint BMS and central/regional bureaux solution networks ensuring that the MCT contributes to corporate priorities and special initiatives.
- Contribute to the strategic direction of BMS by advising the Deputy Director and Director of BMS and supporting the BMS Directors.
- Work closely with and support activities complementary to those of the MCT, including the SDG Integrator within the GPN, the SURGE mechanism, and units involved in support to performance improvement and organizational change, including Regional Bureaux, BERA, the ExO, and BMS functional units.
- Leverage operations and programme/policy practices to spotlight opportunities and risks in UNDP business model and organizational performance.
- Provide sound contributions to knowledge networks and communities of practice.
Competencies
- Ability to make new and useful ideas work
- Ability to persuade others to follow
- Ability to improve performance and satisfaction
- Ability to listen, adapt, persuade and transform
- Ability to get things done while exercising good judgement
- Ability to apply a systematic approach to adapt, control and effect change
- Ability to analyze the organization’s value proposition and shape visionary/long term plans.
- Ability to coordinate and deliver services in line with service level agreements and standards of excellence in UNDP
- Ability to develop trust among clients while delivering solutions with integrity and responsiveness
- Ability to align resources and organizational structures as well as work approaches and culture to enable global collaboration with clear accountability
- Ability to engage with other agencies, donors, and other development stakeholders and forge productive working relationships
Required Skills and Experience
- Master's degree in social policy, public policy, politics, economics, development studies or a related area.
- Minimum ten years of progressively responsible experience in management, human resources and/or consulting is required at the national or international level, including at least two years of management responsibilities of similar size and complexity and at least two years of experience with consulting related to organizational development and change management, preferably related to UNDP
- Successful candidates should have experience with team-based management and workshop facilitation.
- Experience in the usage of computers and office software packages (MS Word, Excel, etc.) required.
- Written and verbal fluency in English is required. Working knowledge of other UN language desirable.
Disclaimer
Important information for US Permanent Residents ('Green Card' holders)
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Workforce diversity
UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.
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