Job title: Protection Team Leader
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Employment category:
Reporting to: North-East Area Manager
Direct reports: Protection Officers, Assistants, Community Centres’ Facilitators, Guards, Cleaners
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Unit/department: Protection
Location: Sa’ada
Authorization level: As per IDRA
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Overall purpose of the role: Under the direct supervision of Sa’ada Base Manager, and technical supervision of the North Protection Manager and North Protection Specialist, the Protection Team Leader – Sa’ada will ensure the effective implementation of DRC’s protection services in the assigned area of operation. This includes protection monitoring, community centres’ activities (recreational and psychosocial support activities, awareness raising, case management, legal aid), and victim assistance activities. The Protection Team Leader is responsible for ensuring excellent organization and coordination of the protection activities under his/her supervision implemented by DRC Protection Staff. He/She will provide technical and organizational support of Protection staff through daily guidance, coordination, capacity-building, follow-up, monitoring and reporting.
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Responsibilities:
General Management
Coordination and representation
- Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers;
- Advocate for the needs of vulnerable individuals both internally and through coordination mechanisms through evidence-based advocacy;
- Maintain an up-to-date service mapping of the service providers operating in the area and share with the case management team;
- Attend Protection Cluster and coordination meetings as requested by supervisor;
Other
- Any other duties relating to the nature of the job as directed by the Team Leader or Protection Specialist;
- Maintain positive work relationship within the team, and promote team-building efforts in coordination with the Protection Team Leader;
- Must adhere to DRC’s mission, values, code of conduct including respect for the principles of neutrality, do no harm and non-discrimination;
- Must treat all partners and beneficiaries with dignity and respect.
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Experience and technical competencies:
- Relevant professional experience of not less than 3 (three) years;
- Experience in management of a team with proven leadership qualities;
- Familiarity/prior experience with DRC and its persons of concern (including internally displaced persons, returnees, refugees) would be a distinct advantage; excellent knowledge and understanding of local communities and customary rules;
- Full respect for client/organization confidentiality;
- Demonstrated interpersonal skills and respect for people with special needs and other vulnerability;
- Ability to work in a multicultural context as a flexible and respectful team player;
- Ability to provide technical support, trainings and supervision to Officers and Assistants;
- Excellent writing, reporting, and analytical skills;
- Familiarity with international protection and human rights legal standards, with special emphasis on child’s rights, women rights and SGBV, would be a distinct advantage;
- Strong written and oral communication skills, effective in representation and liaison with external parties;
- Excellent organizational and planning skills as well as communication and inter-personal skills;
- Punctuality and respect for applicable rules and procedures;
- Strong ability to organize work, meet deadlines, maintain composure, work independently and prioritize work under pressure, coordinate multiple tasks and maintain attention to detail;
- Self-motivation, goal/result-orientation and team work;
- Flexibility, creativeness, tolerance and maturity;
- Computer/IT literacy (OS Windows, MS (Word, Excel in particular), etc.
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Education:
Essential qualification
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University degree in management, social sciences or similar field; proven field experience can be accepted in lieu.
Desirable qualifications:
- Advanced University degree
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Core
competencies
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Basic
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Advanced
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Expert
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Striving for excellence
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Collaborating
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Taking the lead
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Communicating
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Demonstrating integrity
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Find the definition of DRC’s Core competencies here
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Languages:
- Arabic - Fluent, reading and writing
- English - Fluent, reading and writing
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Key stakeholders:
- Protection Staff Members
- Other DRC Departments (GFD, FSL, etc.)
- Community members
- I/NGOs and government services (health and CRA in particular)
- Support teams (logistics, finance, HR)
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Application Process:
Qualified candidates must apply online, only short-listed candidates will be contacted for an interview. Qualified women candidates are strongly encouraged to apply.
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¨Basic: I master the essentials, but may at times need help from others
¨Advanced: I can work independently at full professional level.
¨Expert: I am the go-to person when others need help.
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