Advisor, Evaluation

This requisition is for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The mission of the Office of Internal Oversight and Evaluation Services (IES) is to provide independent, objective assurance and advisory services to the Director of the PASB, designed to add value to and improve PAHO's operations. IES helps PAHO to accomplish its objectives by bringing a systematic, disciplined approach to evaluating and improving the effectiveness of processes for risk management, internal control and governance. The internal oversight functions provided by IES include internal audit, evaluation and investigations.

Under the direct supervision of the Auditor-General (IES), the incumbent is responsible for, but not necessarily limited to, the following assigned duties\:

1. Oversee the implementation of PAHO’s Evaluations Policy by advising management on the planning, execution and reporting of all evaluative assignments in the PASB;
2. Lead the collaboration of the PASB’s evaluation activity with the WHO’s Evaluation Office, to encourage alignment with WHO and other international organization practices while simultaneously promoting PASB-specific evaluative needs;
3. Act as regional expert for evaluations for the AMRO Region;
4. Provide advice on the formulation and review of evaluation policies and guidelines within the Organization;
5. Maintain the register of evaluations in the Organization;
6. Advise managers on evaluation methodology and best practices relevant to specific assignments;
7. Encourage the dissemination in the PASB of lessons learned from evaluations by using among other things, suitable technological tools to facilitate communication;
8. Cooperate with professional evaluation bodies and the UN Evaluation Group to gain and share knowledge about methodologies and other evaluation issues;
9. Develop guidelines, educational and training materials for evaluations;
10. Report on evaluative activity to the periodic Performance, Monitoring and Assessment meetings; Collaborate in the development, implementation and monitoring of the Entity’s Biennial Work Plan (BWP);
11. When called upon to directly supervise staff, establish clear work objectives, conduct timely and effective performance appraisals, provide coaching and feedback, and support staff development opportunities;
12. Perform other related duties, as assigned.

Essential\: A bachelor’s and a master’s degree in evaluation methods and management, international affairs, economics, organizational development, information systems, project management, business or public administration, industrial engineering or in any of the areas related to the functions of the post, from a recognized university.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link\: http\://www.whed.net/. PAHO will also use the databases of the Council for Higher Education Accreditation http\://www.chea.org and College Navigator, found on the website of the National Centre for Educational Statistics, https\://nces.ed.gov/collegenavigator to support the validation process.

Essential\: Nine years of combined national and international professional experience in the field of evaluation in the social sectors, consulting and/or managing projects related to budget business process review, system development procedures, and/or project development.

• Overall attitude at work\: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.

• Respecting and promoting individual and cultural differences\: Relates well to diversity in others and capitalizes on such diversity. Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.

• Teamwork\: Works collaboratively with team members and counterparts to achieve and build rapport; helps others when asked; accepts joint responsibility for the team’s successes and shortcomings.

• Communication\: Foresees communication needs of audience and targets message accordingly. Facilitates open communication; encourages others to share their views openly and takes time to understand and consider their views. Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies and procedures. Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization.

• Creating an empowering and motivating environment\: Manages individual and group projects and ensures that roles, responsibilities and reporting lines are clearly defined, understood and accepted; delegates work appropriately to achieve best results.

• Producing Results\: Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs. Aligns projects with Organization’s mission and objectives. Consistently solves own and team’s problems effectively as needed. Proactively engages in projects and initiatives, accepting demanding goals, in line with Organizational Strategies and Program of Work. Demonstrates accountability for work of team and sets an example, while explicitly articulating lessons learnt for own and team’s benefit.

• Moving forward in a changing environment\: Actively supports Organizational change initiatives and demonstrates personal commitment to them, including when faced with new demands; proposes workable solutions to challenging situations. Engages in positive responses to a changing environment and promotes workable solutions to achieve own and team’s results. Welcomes, and actively seeks to apply, new ideas, approaches and working methods and technologies in order to improve own and/or team’s work processes and results; demonstrates commitment to Organizational change initiatives.

• Setting an example\: Works ethically to achieve individual work objectives under 'PAHO Regulations and Rules and the Standards of Conduct for the International Civil Service. Maintains confidentiality and treats sensitive information with discretion; ensures that policies and procedures are followed in accordance with the Organization's professional, ethical and legal standards. When others behave in an unprofessional or unethical way, promotes appropriate standards and provides feedback in order to remedy the situation; escalates as necessary. Stands by own decisions and actions and accepts responsibility for them. Acts in an open and transparent manner when dealing with others; stands by own and/ team’s decisions or actions and accepts responsibility for them. Acts to promote the Organization’s success.

• Excellent management skills for the planning, execution and coordination of a range of activities, including assignment-based reporting.
• Ability to work independently and to manage multiple tasks simultaneously while producing results.
• Thorough theoretical and practical knowledge of institutional reporting and analysis.
• Demonstrated expertise in a range of quantitative and qualitative research and reporting techniques.
• Strong interpersonal skills; diplomacy, tact and ability to effectively communicate with personnel at all levels and from diverse cultural and professional backgrounds.
• Broad knowledge and application of the principles for the development of information systems in support of internal oversight processes.
• Strong writing and oral skills, including the development of reports and presentations for consideration at the highest levels of the Organization.

Very good knowledge of English or Spanish with a working knowledge of the other language. Knowledge of French and/or Portuguese would be an asset.

Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint and Outlook. Other IT skills and knowledge of other software programs such as Visio, Microsoft SharePoint and Project would be an asset.

Post Adjustment\: 47.6% of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation.

This vacancy notice may be used to fill other similar positions at the same grade level.

Only candidates under serious consideration will be contacted.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

PAHO/WHO offers an attractive compensation package including an annual net salary and post adjustment, which reflects the cost of living in a particular duty station and exchange rates (subject to mandatory deductions for pension contributions and health insurance). Other benefits include\: 30 days annual leave, dependency benefits, pension plan and health insurance scheme. Benefits for internationally recruited staff may include home leave, travel and removal expenses on appointment and separation, education grant for dependent children, assignment grant and rental subsidy.

Candidates appointed to an international post with PAHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

All applicants are required to complete an on-line profile to be considered for this post.

Candidates will be contacted only if they are under serious consideration. A written test and/or interview will be held for this post. The post description is the official documentation for organization purposes.