IT Assistant - Damaturu
Yobe
- Organization: IRC - International Rescue Committee
- Location: Yobe
- Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
-
Occupational Groups:
- Administrative support
- Information Technology and Computer Science
- Closing Date: Closed
Requisition ID: req5759
Job Title: IT Assistant - Damaturu
Sector: Information Technology
Employment Category: Fixed Term
Employment Type: Full-Time
Location: Yobe, Nigeria
Job Description
BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home. IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state.In early 2014, IRC opened a field office in Mubi town of Adamawa state in NE Nigeria followed by offices in Yola (Adamawa state) in November 2014 and Maiduguri (Borno state) in October 2015.The IRC Nigeria country program is implementing multi-sectoral interventions in the sectors of: Health and Nutrition; Environmental Health; Child Protection; Education; Women’s Protection and Empowerment; Food Security and Livelihoods and Protection. Most of these programs are driven in partnership with strategic local NGOs. JOB SUMMARY: The Information Technology department supports the organization’s work by providing reliable and scalable application development and infrastructure for the IRC’s offices in the US and around the world, including many technologically challenging locations. SCOPE OF WORK: The IT Assistant will be primarily responsible with providing support for our internal users on the use of their desktops and laptops.Through our ticketing system, by direct contact and the telephone they will provide users with solutions to questions and issues with their computer hardware and software. RESPONSIBILITIES: Various Projects – Position will need to assist on various IT projects as needed Key working relationships
Qualifications
Standards for Professional Conduct: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
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