Information Communication Technology (ICT) Specialist

Peace and Security Cluster

The UNOPS Peace and Security Cluster (PSC) within the Global Portfolio Services Office is a principal service provider in the field of mine action with the United Nations Mine Action Service (UNMAS), UNDP, UNICEF, Governments of mine-affected countries and other mine action partners. The Cluster is responsible to administer, provide support and oversight of the day-to-day management of the Project Field offices, both according to the client requirements and in line with UNOPS rules and regulations.  It is headed by the Cluster Director who has the overall authority and accountability for the performance of the Peace and Security Cluster on behalf of its clients.

UNMAS

United Nations Mine Action Service (UNMAS) is a division of the Office of Rule of Law and Security Institutions (OROLSI) in the Department of Peacekeeping Operations (DPKO). UNMAS is mandated by the United Nations General Assembly (RES/68/72) to ensure an effective, proactive and coordinated response to the problem posed by a wide range of explosive hazards. Legislative mandates also recognize UNMAS technical expertise in responding to threats posed by unsecured and unsafe conventional weapons and ammunition stockpiles. As an office within DPKO, UNMAS supports peacekeeping and special political missions in accordance with Security Council mandates. 

UNMAS as a component of the United Nations Support Office in Somalia (UNSOS) provides explosive hazard management capacities, including mitigation, to AMISOM as part of a logistical support package. Non-lethal tactical advice and analysis is delivered by UNMAS technical advisors located in each AMISOM Sector Headquarters and at AMISOM Force Headquarters, who support AMISOM planning and operations. UNMAS support includes both enabling (“operate in spite of IEDs”) and response (“defeat the device”). As a component of the UN Mission in Somalia (UNSOM) UNMAS also supports the Federal Government of Somalia, including the Somali Police Force, Somali Explosive Management Authority and National Security Advisor. 

Somalia Since 2009 UNMAS has been mandated through the UN Support Office to AMISOM (UNSOA) to support the African Union Mission in Somalia (AMISOM) with training and mentoring in explosive ordnance disposal (EOD) and improvised explosive device – defeat (IED-D), provided the relevant specialized equipment and the use of explosive detection dogs (EDD). The AMISOM support project is the core UNMAS project and contains a number of sub-projects within the whole.

In addition UNMAS is mandated through the United Nations Assistance Mission in Somalia (UNSOM) to deliver projects associated with: Weapons and Ammunition Management; stabilization and employment; humanitarian demining; EOD/IED-D with the Somali Police Force, and capacity development with the State body for Explosive Hazard Management and the coordination of humanitarian demining. UNMAS, a component of the UN Department of Peacekeeping Operations Office of Rule of Law and Security Institutions, draws upon project management services from UNOPS for implementation of its field operations

• Ensure full compliance of ICT activities with UNOPS rules, regulations, policies and strategies;
• Management of all ICT systems, networks, hardware and software remain operational ensuring reliable ICT services in support of the programme. This includes but is not limited to: Local Area Network (LAN) and, Virtual Local Area Network (VLAN), Video Telephone Conferencing, Data Encryption, Server Management, internet through VSAT and national internet providers and VHF networks;
• Ensure data and information security at all times through; the implementation of the Programme information security strategies, plans and procedures, provision of recommendations for improving current Information security systems, provision of information security training and monitoring/ maintaining; backup systems, remote storage, network security, LAN and VLAN security, data encryption, data integrity maintenance and data access control;
• Conduct regular reviews with mission ICT section on all ICT systems, networks, hardware and software provided and ensure the Programmer’s operational needs are being met in the most up to date, efficient, effective and secure manner;
• Provide recommendations, priorities, costs and requirements specifications for required updates or corrective actions and assist with procurement;
• Liaise with mission ICT and provide advice and management on the installation of upgrades and implementation of new technology implementation plans, advice on change management implications, supervision of the implementation and review of effectiveness of changes;
• Provide a Help Desk service for fast resolution of all ICT customer issues;
• Work closely with UNSOS and other UN Agencies ICT Focal Points to ensure integration of the programme and UNOPS systems into relevant systems;
• Maintain register of all ICT hardware, software and systems to ensure full asset management and timely replacement/upgrades as required;
• Coordinate regular maintenance and serviceability checks to ensure all ICT equipment and systems remain functional;
• Responsible for ongoing training of programme personnel on ICT related topics to ensure personnel have adequate ICT knowledge to perform their primary functions;
• Any other duties as requested by the Head of PMO.

• An Advanced University Degree (Master’s Degree or equivalent) in Information Sciences,  Communications, Computer Science, Computer Engineering, Business Administration or related field with 5 years of relevant experience, OR
• A First level University degree (Bachelor’s Degree or equivalent) in Information Sciences, Communications, Computer Science, Computer Engineering, Business Administration or related field with 7 years of relevant experience is required.                   

Experience

• Relevant experience is defined as experience in Information Sciences, Information Management, Information Technology, Communications Management, Computer Science, Computer Engineering, Business Analysis or related field;
• Within relevant experience minimum of two years of experience in Microsoft active directory, network security and Windows Server 2003/2008/2012 is required;
• Computer literacy is required.

Language

• Fluency in English (speaking, reading and writing) is required.                    .

Contract type: International Individual Contractor Agreement Contract level: IICA2 (ICS10)
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks. 

UNOPS supports the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.

Working in some of the world’s most challenging environments, our vision is to advance sustainable implementation practices, always satisfying or surpassing our partners’ expectations.

With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it.

A flexible structure and global reach mean that we can quickly respond to our partners' needs while offering the benefits of economies of scale.