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Project Manager – Protection (General Protection Case Management)

cox bazaar

  • Organization: DRC - Danish Refugee Council
  • Location: cox bazaar
  • Grade: Mid level - Mid level
  • Occupational Groups:
    • Project and Programme Management
    • Managerial positions
  • Closing Date: Closed

The Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs, working in more than 30 countries to provide humanitarian, development and peacebuilding programs to ensure a dignified life for refugees, internally displaced people, and other communities affected by displacement. 
 
DRC has been registered in Bangladesh since 2013. In response to the large influx of Rohingya refugees from Myanmar in 2017, DRC launched an integrated program of support to the Government of Bangladesh in site management, shelter/NFI and protection.  
 
DRC is currently looking for a highly qualified Project Manager – Protection (General protection Case management) in Cox’s Bazar, Bangladesh.  
 
 
Who we are?  
 
DRC is an international non-governmental organization, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people globally.   
Danish Refugee Council has been registered in Bangladesh since 2013 with a focus on responding to displacement and the Rohingya refugee influx.  As a key part of this, DRC opened a main office in Cox’s Bazar, and a support/liaison office in Dhaka.    
   
 
About the job   
 
The Project Manager (General Protection Case Management – hereafter, GPCM Project Manager) works as part of DRC Protection team under direct line management and technical supervision of Protection Manager (General Protection) and with technical guidance from Protection Coordinator. The primary objective of GPCM Project Manager will be to ensure the timely and effective delivery of DRC’s protection case management activities in the assigned locations, ensuring activities comply with technical standards. The GPCM Project Manager will line manage 6 national team leaders and provide technical supervision to a team of over 40 caseworkers and will play a key role in capacity building and mentoring of GP case management staff on case management standards, tools, approaches and communicating effectively with affected populations. GPCM Project Manager will also contribute to mainstreaming protection among DRC staff and other humanitarian actors. 
 
 
Your main duties and responsibilities will be:  
 
Project Design & Implementation 
  • Ensure high quality implementation of protection case management project components in accordance with donor and DRC policies, regulations and accountability framework, as well as in line with agreed log frames/indicators, budgets, procurement plans, workplans and M&E plans.
  • Assess protection needs, identify gaps and propose timely practical actions to respond to particular protection problems. Develop concrete initiatives to reduce protection risks and specific strategies to build upon assets/capacities/initiatives within the refugee and host community populations.   
  • Revise and strengthen tools and procedures related to protection case management, as relevant. Ensure adherence to SOPs and response protocols/practice in case management and referral systems, ensuring Do No Harm.
  • Work closely with Protection Information Management Specialist to ensure that ethical and sound data collection and information management systems are in place for appropriate analysis, reporting, planning, evaluation, and advocacy. 
  • Prepare and maintain/update detailed project specific work plan(s) for case management activities to ensure that stated objectives and targets are met within the overall grant timeline and budget. 
  • Provide regular financial spending forecasts and monitor financial spending and budgets for all protection case management activities.
  • Liaise with relevant departments (such as Logistics, Finance-Administration, Human Resources and Safety) to facilitate the required resources to be allocated to the program to permit an efficient and effective implementation of relevant activities. 
  • Contribute to the development of protection focused project proposals and country protection strategy. 
 
Staff Management & Capacity Building 
  • Directly line manage protection case management team leaders and supervise the entire team of protection caseworkers. Set clear objectives for the team and do timely performance evaluations. Conduct recruitment of protection case management staff as needed. 
  • Provide on-the-job training and shadowing of case management activities in the field, taking note of strengths, weaknesses and areas for future development in order to provide structured and constructive feedback to caseworkers.
  • Conduct regular case management supervision sessions, support the teams to review, prioritise and appropriately document cases at each step of the case management process.
  • Provide ongoing coaching/individual supervision to team members in order to strengthen their capacity to implement protection case management safely and effectively, particularly in complex cases.
  • Develop and deliver training and capacity building activities for Protection Case Management staff in case management principles and methodology, gender and diversity issues, protection issues and protection mainstreaming, psychosocial support service provision, and participatory protection data collection though training, mentoring and coaching. 
  • Develop capacity of national team leaders in all aspects of program development and implementation, with the goal of facilitating nationalization of the case management project management role in 2020.
  • Deliver protection mainstreaming trainings for DRC staff and other humanitarian actors. 
 
External representation 
  • Maintain strong professional relationships and regularly liaise with key service providers to ensure timely and appropriate assistance is provided to the protection cases referred by DRC
  • Represent DRC in protection related coordination forums and external meetings at camp/community and Cox’s Bazar level as requested by and/or agreed with the Protection Manager (GP) or Protection Coordinator.  
 
 
About you  
 
To be successful in this role you must have the following;  
 
Essential 
  • University degree in psychology or clinical social work is preferred.
  • University degree in law, public international law, humanitarian law, international relations, political science, social work, or other relevant field is required
  • An excellent professional track record with a minimum of one year working experience implementing protection (child protection, GBV) case management in a humanitarian context
  • Knowledge of and experience with protection information management processes and systems, including understanding of conducting data collection within case management and community engagement activities, and data analysis.
  • Proven experience managing large multicultural teams, capacity building and mentoring of staff; strong cultural sensitivity and experience working with persons from various backgrounds.
  • Excellent interpersonal skills and demonstrated ability to establish effective working relations at all levels, in a multicultural team and operating environment.
  • Demonstrated ability to think strategically, plan and manage own time effectively, prioritize and meet deadlines. High degree of flexibility with respect to working hours.
  • Demonstrated ability to deliver high quality analysis, timely reports and technical materials (trainings, program tools and guidelines, etc).
  • Excellent English writing ability and verbal skills for project proposals, reports, and communications.
  • Strong work ethic and ability to take responsibility for own actions. 
 
Desirable 
  • Knowledge and previous experience of the Rohingya refugee response in Bangladesh or Myanmar 
 
In this position, you are expected to demonstrate DRC’ five core competencies:  
 
Striving for excellence: You focus on reaching results while ensuring an efficient process.    
Collaborating: You involve relevant parties and encourage feedback.    
Taking the lead: You take ownership and initiative while aiming for innovation.    
Communicating: You listen and speak effectively and honestly.    
Demonstrating integrity: You act in line with DRC’s vision and values.    
 
 
We offer 
 
Contract length: 6 months with possible extension 
Level: The position is placed at Band - F 2.   
Duty Station: Cox’s Bazar, Bangladesh 
Designation of Duty Station: Unaccompanied. 
Start date: Immediately 
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies.  
For questions regarding the vacancy please contact Maria Makayonok, Protection Manager (Program Lead): maria.makayonok@drc.ngo
 
Please note: Applications sent directly to Maria Makayonok or on email will not be considered. 
 
 
Application process  
 
Applications must be submitted through this page by clicking on Apply button below;   
 
 
All applicants must send a cover letter and an updated CV (no longer than four pages) in English.   
 
Note: Applications sent by email will not be considered.  
 
Closing date for applications: 06th June 2019 
 
If you have questions or are facing problems with the online application process, please contact job@drc.dk. 
 
For questions about the role, please contact Maria Makayonok, Protection Manager (Program Lead): maria.makayonok@drc.ngo   
 
For further information about the Danish Refugee Council, please consult our website:  www.drc.ngo.  
 
 
This vacancy is now closed.
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