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Service Support Worker

Carmarthenshire

  • Organization: BRC - British Red Cross
  • Location: Carmarthenshire
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Operations and Administrations
    • Public Health and Health Service
  • Closing Date: Closed

Service Support Worker
Location: Carmarthenshire (requires travel within the area)
Contract type: Fixed Term until 31st of March 2020
Hours per week: 16
Salary: GBP 15,200 pro rata per annum (GBP 8.35 per hour)



Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector?


Opportunity has arisen within our Service that supports adults 18+ who require practical and emotional support following a stay in hospital. We are looking for a Health Care Support Worker to provide time-limited support to patients post discharge from hospital. You will be working within our existing Health & Social Care team in Carmarthenshire which includes:  Medical Aids, and Community United support project.

As part of your role you will directly undertake and supervise tasks related to the practical and emotional needs of service beneficiaries following an assessment of need, promote service beneficiaries' confidence and self-esteem enabling them to develop their independence.

The primary role will be to Support people who are recuperating from a stay in hospital to rebuild their lives and resilience. This could include a wide range of practical and emotional support, such personal care, meal preparation, prompting with medication and assistance to sign post to other organisations etc.

The role will also require the involvement in other Red Cross services such as Fundraising and Emergency Response.

Say hello to the team...

Sometimes a little help can go a long way.

The Independent Living (IL) & Crisis Response (CR) service (IL/CR) are dedicated to making lives of vulnerable people a little bit better. We're a small team dotted all over the country that shares the same goal - to help those that need it most.

From picking up groceries to helping out around the house, we're there to make a difference. There's nothing better than knowing the time we spent with someone made them feel safer, happier, and more able to deal with crisis.  


About you...
The ideal candidate will have experience of working in a Health and Social Care environment and is able to work on their own initiative and as part of team. The ideal candidate will also have a kind and caring nature and an understanding of issues and support relating to the older person. A key part of your role will be monitoring, reporting and record keeping and ensuring compliance of CSSIW regulations.

Also, you should be the following:

Educated to GCSE level (or equivalent by experience)
IT literate
Full driving licence holder and access to own vehicle


Closing date for application is 23.59 on the 3rd of June 2019 with interviews to follow.


Please click here to view the full job description and person specification for this position.

If you have any queries about the role please contact Lisa Davies or Kerry Jones on 01554 745480


We offer a wide range of staff benefits, these include:
  • 36 days holiday (including Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • Up to 6% contributory pension
  • Flexible working policy

Click here for further details on our staff benefits


A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination.
Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.


Connecting human kindness with human crisis
This vacancy is now closed.
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