IT Trainer Associate

UNOPS and the ECA have partnered together to deliver on a project that will put in place the critical business systems and services to enable the Economic Commission for Africa (ECA) to go beyond its current regular operations and effectively deliver on its Business Plan mandate of becoming Africa’s premier think tank. Five specific outcomes are foreseen, which are the results of the implementation plans of four corporate strategies introduced for communications, publications, knowledge management and ICT for Development. When attained, the outcomes will result in a sustainable increase in the visibility and impact of the organization’s work in the areas of policy research and knowledge delivery. This recruitment initiative is carried out by UNOPS in support of ECA’s Public Information and Knowledge Management Division (PIKMD) strategic intent.  It is with this objective that UNOPS advertises these opportunities in partnership with ECA.

Within delegated authority, the IT Trainer Associate will be responsible for the following duties: (These duties are not all inclusive nor are all duties carried out by all Information Systems Assistants.)

• Coordinates all IT Training and Certification activities across divisional units;
• Provide training on social media platforms
• Make research on emerging ICT technologies and advise management
• Provides IT Training in all available training options such as assigned specialized and profession applications that may not be the UN standard but used by some staff to carry out their day-to-day activities, such as SPSS, eView and more.
• Offers technical assistance towards any staff requests escalated to the IT Training team from the service desk with maximum attention to specialized and professional applications
• Develops IT Training materials for new applications and review existing ones and make required changes both in terms of design and content as deemed necessary;
• Assess specialized IT Training needs of staff and recommend the best way of implementing them;
• Analyzes evaluation feedback from trainees on each training sessions as well as client satisfaction results;
• Designs and implements best reporting formats of IT training activities;
• Organize new staff orientation and provide brief training on core applications and services of ICTSS representing the section.
• Collaborates with the Office of Human Resources Services on new and upcoming training activities (such as e-Learning initiatives, Social Media and Collaboration platforms);
• Offers training and guidance to junior staff;
• Reports back to the team leader on the progress status of the tasks assigned;
• Performs other related tasks as assigned.

Work implies frequent interaction with the following: 

Information Systems Officers and other IT specialists throughout the United Nations

Senior administrative staff and focal points in user offices.

Sales and technical personnel of hardware/software vendors and contractors

Fluency in oral and written English is required.

This position is only open for Ethiopian national only.

1. Contract type :Local INdividual Contrct Agreemetn 
2. Contract level :LICA7  and
3. Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’
   

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.