Requisition ID: req4444
Job Title: Protection Manager
Sector: Protection and rule of law
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
Location: Lashio, Myanmar
Job Description
The Protection Manager (NSS) will be responsible for managing the implementation of protection programming in Northern Shan State, and supporting the continuous improvement of the protection team’s technical capacities. This will include identification of training needs, as well as coordination and delivery of some required training, and the day-to-day support and facilitation of team work among all protection staff. Protection monitoring will focus on documenting and analyzing the interaction of protection threats, vulnerabilities, capacities and commitment on all communities within the area of coverage. It is intended to lead to: 1) increased understanding of the protection environment, including vulnerability mapping, available services, and existing gaps impacting all communities in the area of coverage; and, 2) sharable reports detailing needed actions by the IRC, humanitarian, and government actors to address protection concerns/gaps and contribute to referral mechanisms for specialized services. Data collection, analysis and reporting will be done via a digital data collection and management system. Information campaigns will be carried out to inform people in all communities in the area of coverage of available services and access, as well as where to seek remedies and redress for identified protection concerns. Information may be shared via a range of traditional and innovative modalities (information sessions, rights trainings, IEC materials, radio broadcasts, informational hotlines). The Protection Manager (NSS) is required to coordinate with the Yangon-based Legal Specialist in order to ensure that legal staff have access to appropriate technical support, and will provide day-to-day operational supportive supervision to the legal team to ensure that quality standards for project implementation are effectively met.
Responsibilities:
- Take the lead on coordinating production of succinct and analytical monthly protection trend reports for the area of coverage in Northern Shan State, highlighting key protection issues and analyzing trends identified from protection monitoring and other recorded objective sources. This includes:
- Participating in quality assurance of monitoring conducted at field level;
- Facilitating shared understanding of monitoring quality standards, including through reference to the internal SOPs, based on feedback from the Senior Humanitarian Advisor, and through provision of appropriate follow up and training for field staff; and,
- Supporting efforts to improve qualitative understanding of specific thematic issues.
- Provide direct supervision and support to staff, including:
- Participation in monitoring and information missions;
- Regular reviews of data collected by the teams, review of data collection methodologies, regular review of function of digital data collection and reporting systems, develop strategies for improving data collection;
- Regular reviews of written and oral information campaigns, review of information dissemination methodologies, develop strategies for improving information dissemination;
- Development of individual work plans, ensuring best practice standards are met, with a focus on building the management capacity of staff and empowering them to work autonomously.
- Provide a human rights “lens” on all protection monitoring reporting and information campaigns, assisting to ensure reporting and information dissemination are grounded in human rights law, refugee law, national law and Sphere standards.
- Acts as a focal point for protection network in area of operation on all relevant protection trends and rights violations, by overseeing ongoing quality protection monitoring, information dissemination, case referrals, and overall analysis of trends.
- Ensure quality monitoring of activities to support persons with specific needs at community level, guaranteeing that minimum standards for service provision, confidentiality and beneficiary outcomes are successfully and consistently met and that outcomes are appropriately measured.
- Lead implementation of small-scale community projects in line with protection needs identified and prioritized by committee members.
- Assess the training and capacity building needs of Team Leaders and Officers, and design and implement professional development plans for staff.
- Develop and maintain effective working relationships with UNHCR, INGO, government authorities, and other key stakeholders to ensure active coordination, collaboration, and information dissemination.
- Undertake other tasks as requested by supervisor.
Qualifications
Education
- University Degree in Social Sciences, International Relations, Human Rights, Law or related field.
Experiences
- 3-5 years experience with an NGO and/or international organization managing program activities, preferably in the area of protection.
Competencies
- Ability to interpret, analyze and synthesize information in a fast-paced environment
- Excellent organizational skills, timeliness, ability to determine priorities and great attention to detail
- Familiarity with program design, including log frames, budgeting and grants/report writing
- Familiarity with M&E system design and implementation, preferred
- Experience writing protection reports for donors, governments, and the general public
- Excellent drafting and oral communication skills in English
- Proactive, flexible, team spirited and willing to learn
- Ability to live and productively work under stress while maintaining a sense of humor
- Strong experience delivering effective trainings and presentations
- Excellent computer skills including MS Word, Excel and PowerPoint
- Strong interpersonal skills and ability to work as part of a team, as well as independently
Language
- Fluency in English required, and fluency in Myanmar language and local languages of Northern Shan State are strongly desired.
Myanmar nationals with relevant skills sets and proven experience of working at international level are strongly encouraged
