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Talent Management Analyst - Employee Experience

Copenhagen

  • Organization: UNDP - United Nations Development Programme
  • Location: Copenhagen
  • Grade: Junior level - P-1, International Professional - Internationally recruited position
  • Occupational Groups:
    • Operations and Administrations
    • Human Resources
  • Closing Date: Closed

Background

The Integrated Talent Management Unit is responsible for designing strategies, solutions, tools and services that enable and facilitate more effective and impactful people decisions and help shape a workplace where individuals thrive and teams excel. The Unit includes several service lines e.g. competency management, job design and classification; talent sourcing, onboarding, and succession management; diversity, employee engagement, and staff well-being; performance management, learning and leadership development, and career management. It also includes a distinct service line for internal management consulting which enables strategic positioning, resources alignment and business process reengineering. 
 
The mission of ITM is to enable effective management of UNDP talent through full integration of all aspects of talent management. Such an approach incorporates data from a variety of processes from recruitment, to performance management, learning, and development, and translates it into a coherent ‘employee life cycle' centered around one competency framework aligned with the UNDP Strategic Plan. The Talent Development Unit (TDU) plays a key role in the talent development process including developing frameworks, programmes, tools and partnerships.
 
TDU has three focus areas: a) support teams to achieve the highest possible performance to realize the organization’s strategic mission, b) prepare and continually develop employees and learning ecosystems to achieve the highest possible performance to meet the organization’s strategic mission and c) design processes, systems and tools to create a culture of continuous learning, knowledge sharing, growth, innovation and development.
 
As UNDP implements its new People Strategy (2019 - 2021) we must evolve our employee value proposition throughout the employee experience while strengthening our brand to attract, develop and retain diverse talent. UNDP is committed to implementing state of the art employee experiences across the employee life cycle. This role will focus on supporting the enablement of UNDP’s people to find, pursue, and excel in the kinds of experiences they need to grow, develop and perform. The position reports to the HR Manager, Employee Experience (P4).
 

Duties and Responsibilities

Employee Experience:
  • Design online templates and blue-prints to capture career experience across the employee life-cycle, from new hires to long tenured personnel.
  • Support AI and online platform to capture current and future skill gaps across the organization related to the employee life-cycle with the intent to address skills gaps through development.
  • Create tools and resources to strengthen the onboarding experience of new employees and implementation of an onboarding platform.  
  • Create executive level summaries and presentations related to the employee experience.
  • Design and deliver webinars, online learning, and technology enhanced learning.
Career and Mobility Management:
  • Design employee and manager toolkits to promote a growth-based career management culture.
  • Work with UNDP’s global network of Talent Development Managers to promote career services and resources. 
  • Provide career management services virtually and in person in country offices.
  • Curate or develop career management resources e.g. employee guides, career stories, interagency job repository etc. on  UNDP’s Career Catalyst (internal Career Management Portal).
  • Manage operational tasks as necessary, e.g. logistics, collaboration and coordination with outside vendors, participant management, communication and marketing.
Research, Data Management and Evaluation:
  • Conduct research and liaise with appropriate stakeholders to collect information and adapt best practices to UNDP’s contexts across the globe.
  • Collect and analyses internal and external data to e.g. evaluate and improve programmes and identify trends.
 

Competencies

Innovation
  • Ability to make new and useful ideas work.
Leadership
  • Ability to persuade others to follow.
People Management
  • Ability to improve performance and satisfaction.
Communication
  • Ability to listen, adapt, persuade and transform.
Delivery
  • Ability to get things done while exercising good judgement
Expertise in Career Management 
  • Experience in all areas of career management. 
Integrity
  • Demonstrated ability to handle confidential information and good judgement in handling sensitive data.
Research and Data Analytics (Talent)
  • Ability to conduct research and critically analyze data, and clearly communicate data findings to varied audience. Ability to assess the ROI for various learning methods and techniques.
Strategic Analytical Thinking
  • Ability to identify connections, trends, and anomalies utilizing research findings, data/information, and policies to produce strategic analytical works and recommendations.
Strategy Development
  • Ability to design and implement strategies.
Knowledge Management
  • Ability to efficiently handle and share information and knowledge.
Partnership Building
  • Experience in developing partnerships with think tanks, private sector and research to identify and foster partnerships.
Writing and Presentation Skills
  • Ability to clearly articulate ideas and policy issues in a written format for varied audiences, and strong presentation skills.

Required Skills and Experience

Education: 
  • Advanced university degree (Master’s degree or higher) in human resources, business management, or other related so field is desired. A bachelor’s degree in a related field is required.  

Experience:

  • Minimum 2 years of relevant work experience related to the Employee Experience e.g. recruitment, onboarding, talent and leadership development, performance management.
  • Experience working in an international environment required.
  • Experience in the usage of software packages / MS Office 360 (e.g. PPT, Word, Excel).
Language Requirements:
  • Fluency in oral and written English is required.  
  • Working knowledge of French and / or Spanish is required.
Additional assets:
  • Experience working in the United Nations or multi-lateral system.
  • Experience in a UN country office and/or at Headquarters desirable.
  • Experience working on talent development.
  • Project management, adult education, coaching or career counselling certificates an asset.

Disclaimer

Important information for US Permanent Residents ('Green Card' holders)

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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