Protection Coordinator (Re-Advertisement) - Kerman based (Iran Nationals Only) - Iran

Rights Respected - People Protected

About the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, food security, livelihoods, legal assistance, and water, sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 6000 committed and competent employees involved in projects across four continents. NRC runs one of the world's largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs

NRC in the Islamic Republic in Iran

NRC started operations in Iran in 2012. We currently deliver humanitarian assistance in 5 provinces in the sectors of Education, Food Security and livelihoods, Water, Sanitation and Hygiene (WASH), Shelter construction, as well as Information, Counseling and Legal Assistance (ICLA). We co-lead several technical inter-agency working groups and provide capacity building to humanitarian partners in country.

NRC seeks to strengthen its Protection capacity through the recruitment of two dedicated Protection Coordinators, one Tehran based and one Kerman-based . He/She will be managed by the Area Manager and technically supervised by the Protection Adviser.

1. Role and responsibilities

The Protection Coordinator will be responsible for supporting Area manager with protection mainstreaming within the Area of intervention in line with NRC’s Protection Policy and global protection standards. The Protection Coordinator will work with programme and support teams to develop protection mainstreaming tools and guidance to ensure protection is integrated within programme cycle management. He/She will also support staff and local NGO partners’ capacity building through trainings and awareness raising sessions on minimum protection standards.

The Protection Coordinator will identify gaps in terms of field-based protection support and manage staff which are dedicated day to day to work with communities. He/She will hold regular meetings with program colleagues to ensure quality and adequate NRC’s response to affected population. The Protection Coordinator will develop strong working relationships at field levels with key protection actors and provide regular context analysis updates on key protection trends. 

Generic responsibilities

These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

• Ensure compliance with NRC protection policies and procedures, handbooks and guidelines and/or propose new initiatives to bridge gaps and implement these
• Line management of Community Officers and Community Focal Points
• Develop protection related SOP’s and makes sure they are implemented accordingly
• Manage and implement delegated portfolio of Community based activities, budget as delegated in line with proposals, strategies and donor requirements, and ensure high technical quality
• Contribute to CC strategy development, project proposals and provide input on needs and gaps in terms of protection
• Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist
• Provide regular progress reports to AM
• Promote and share ideas for improvement and necessary changes in the activities
• Ensure capacity building of project staff and transfer key skills
• Liaise and collaborate with relevant local authorities and other key stakeholders
• Promote the rights of refugees in line with the advocacy strategy

Specific responsibilities

• Support the implementation of NRC’s Protection Policy and global protection mainstreaming standards within Area Office through working with programme management
• Develop protection mainstreaming tools and guidance and continually update protection mainstreaming action plans to ensure integrated and safe programming.
• Support the training, capacity building and mentoring of field staff and awareness raising of non-staff (community focal points, local NGOs, contractors and incentive labour) on minimum protection standards
• Identify gaps in terms of field-based protection support and line manage any additional field-based protection staff (in settlements and urban settings) to ensure support to programme management on specific programme initiatives and staff mentoring.
• Convene regular meetings internally and externally to develop partnerships and ensure quality and adequacy in referrals in line with NRC internal SOPs.
• Represent NRC at the field level in coordination meetings on ad-hoc basis.
• Produce regular context analysis updates on key protection trends and contribute to programme development discussions.

               2. Competencies:

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

 1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

• Experience for working as Protection Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position's responsibilities
• Experience working in coordination and liaising with external actors
• Experience developing and delivering protection training and good presentation skills in English
• Ability to multi-task and work with short deadlines
• Ability to work independently and proactively with limited daily support and supervision

Context related skills, knowledge and experience (shall be adapted to the specific position):

• Knowledge of the Afghanistan displacement context is an asset
• Experience with scaling up of programs in strictly controlled context is an asset
• Experience with Education related work is an asset

• Detailed oriented and strong organizational skills
• Knowledge of global protection standards and relevant bodies of international law

2. Behavioral competencies (max 6)

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:

• Planning and delivering results
• Working with people
• Initiate action and change
• Analyzing
• Communicating with impact and respect

We Offer:

Contract until end of 2018.

This is a National Position.